Ratings based on 62 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
95% of guests recommend
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Boca Raton, FL

Couldn't be better!

Posted Jul 5, 2016
We enjoyed breakfast overlooking the sea, marveled at the art and antiquities in the library, and slept like royalty in the quiet, luxurious room.
Comment from Hotel Management
Jul 13, 2016 by Justin, Hotel Management
Thank you for choosing to stay with us. We are delighted you enjoyed your room and took the time to see our finely selected art. Your feedback is greatly appreciated.
5 out of 5
by A verified traveler from Perth Western Australia

brilliant

Posted May 7, 2016
Pros: everything
The staff, the service, the ambience - pure perfection!!! Extra accolades for Ms S'phume at the counter very good at her job!!!!
Comment from Hotel Management
May 13, 2016 by Natalie Brown, Hotel Management
Dear Maggie, Thank you for taking the time to review our hotel. Your feedback is much appreciated and we are happy to hear that you had such a wonderful stay with us. We look forward to welcoming you back in the future! Kind Regards, Natalie Brown Guest Relations Officer
5 out of 5
by Brenda from Cape Town

Wonderful place to relax and enjoy

Posted Apr 20, 2016 on Hotels
A real home from home, luxurious, comfortable, beautifully appointed and in a magnificent setting Incredibly well trained staff, exceptional service
5 out of 5
by A verified traveler

Relaxing

Posted Apr 14, 2016 on Hotels
The staff at the hotel/restaurant are always very helpful and happy. The pools and garden are being kept immaculate. Thanks to un upgrade for the 2nd night, it was a very unique and comfortable, relaxing stay (once again).
4 out of 5
by A verified traveler

Awesome

Posted Apr 3, 2016 on Hotels
Amazing stay
5 out of 5
by JULIUS from SANTON

AN UNBELIEVABLE EXPERIENCE

Posted Apr 1, 2016 on Hotels
An unbelievable experience. Out of this world. Magnificent. The quality of service is unimaginable. I am trying to get my own staff at work to try an adopt this attitude. Your amenities were great. We especially enjoyed you cinema and how you accommodated our requests. The breakfasts were to die for. The staff went out of their way to ensure that all our needs were attended to.eg We wanted smoked salmon and they made sure that every morning there was a helping of salmon waiting for us. Thank you very much. I will be back
Comment from Hotel Management
Jun 4, 2016
Dear Guest, Thank you for taking the time to post your comments following your stay with us at The Oyster Box. I am absolutely delighted to read that you thoroughly enjoyed yourselves, in particular the attention to detail throughout the hotel and the amazing service. We constantly endeavor to exceed our guest's expectations of service and it is always positive to hear that these efforts have been noticed. I will ensure that your kind feedback is shared with the team. I look forward to welcoming you back again in the near future. Kind regards, Carolina Elizondo Guest Relations
5 out of 5
by DAVID from Pretoria

Relaxing in style

Posted Mar 30, 2016 on Hotels
Relaxing in style. Superb and outstanding service throughout our stay. Great place to relax and unwind
Comment from Hotel Management
Jun 4, 2016
Dear Guest, Thank you for your feedback. I am delighted to hear that you enjoyed The Oyster Box! We look forward to welcome you back! Warm regards, Carolina Assistant Guest Relations Manager
5 out of 5
by A verified traveler from Worthing, England

Fabulous hotel on the beach

Posted Mar 21, 2016
Pros: Everything, particularly the staff.
Cons: Nothing.
Location: Umhlanga Rocks is very near the airport, and great swimming beach.
We have just had an extraordinary week at The Oyster Box hotel. Beautiful location, marvellous decor and incredible service. We will be back.
Comment from Hotel Management
Apr 4, 2016 by Carolina, Hotel Management
Dear Guest, Thank you for taking the time to post your review following your stay with us at The Oyster Box. I am delighted to hear that you thoroughly enjoyed your stay. I look forward to welcoming you back again soon. Warm regards, Carolina Guest Relations
5 out of 5
by Vangile from Johannesburg

Magnificent

Posted Mar 19, 2016 on Hotels
I enjoyed my stay .the view was breathtaking the breeze of the ocean when you open the door .the staff is amazing making sure that everything you need they provide.First time I'm my life to get a gift from the management of the hotel.definetly coming back again
5 out of 5
by Mark from USA

Highly Recommend

Posted Mar 19, 2016 on Hotels
We stayed at The Oyster Box in mid March 2016. Overall, it was a great experience. The Hotel is immaculate with its first class service, cleanliness, and array of amazing views to the Indian Ocean. The hotel has a good vibe, nice selection of restaurants and bars, and is located right in the middle of lively Umhlanga (and only a 10-15 minute drive to Durban City Center). I would recommend this hotel to anyone visiting the Durban area.