Ratings based on 27 Verified Reviews

3.8 out of 5
50% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Seaview Beach Hotel - safe, clean, great location

Posted May 22, 2017
Pros: location, price, hotel restaurant food, option for self-catering units and multi-bedroom units
Cons: sound-proofing adjoining doors to other units for noise and cooking smell reduction: you can hear chairs moving, utensils on dishes, TV, talking, etc.
Location is unbeatable for price! Unobstructed ocean views, supervised beaches 100m away with 5km developed beach promenade, including bike & surf rentals, parks, cafes & restaurants, and touristy shops at uShaka Water Park (2km away). Single queen-bed room clean, comfortable for 1 person but would be a tight fit for 2 people. Hotel restaurant reasonably priced, good food & variety. Staff helpful, especially managers. All room amenities functional. Spa and sun-lounge were closed unfortunately (without notice). Pool area small and on rooftop overlooking downtown skyline (no ocean views), clean and maintained, but hot-tub jacuzzi not working. Feels more like a renovated condo building or time-share rather than a hotel. Negatives: no direct airport shuttle (only generic airport shuttle for 80ZAR that drops-off at all downtown hotels); noise and smells carry very easily from unit to unit, especially ones with adjoining doors; spa was closed without prior notice to guests.
Comment from Hotel Management
May 23, 2017 by Shamini Pather - General Manager, Hotel Management
Thank you for taking the time to tell us about your experience and we are so glad that you enjoyed your stay. I assure you that the issues mentioned will be addressed to ensure improvement where possible.
4 out of 5
by M N

Convenient accommodation

Posted Mar 22, 2017 on Hotels
Excellent experience. Hotel close to all amenities. You don't even need to use your car. Will definitely stay there again
Comment from Hotel Management
Apr 4, 2017
Thank you for telling us about your experience and we are so glad that you enjoyed your stay. We look forward to always welcoming you back.
2 out of 5
by A verified traveler

Ok

Posted Mar 8, 2017 on Hotels
A really nice place ruined by the levels of noise. They had a live band at 2PM next to check in, it was so loud. No one could hear each other and we had to go to room to call done for passwords etc, as could bear standing next to each other. Crazy idea.
4 out of 5
Recommended
for Everyone
by A verified traveler from Becfordshire UK

nice hotel close to the beach

Posted Mar 7, 2017
Pros: location and room size
Cons: nothing that I can particularly say..traffic noise even at 10 floors.....extra glazing maybe?
Location: We booked this as a base for a trip to Rorke's Drift and an anniversary meal at Roma Revolving Restaurant...
We stayed in a 1 bedroom apartment for 5 days....very nice hotel, lovely views, very clean. Staff were very helpful, food in Pesto was excellent. Should we ever visit Durban again, would use again.
4 out of 5
by A verified traveler

Posted Dec 8, 2016 on Hotels
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Thank you for taking the time to tell us about your stay. We are so glad that you enjoyed your experience with us.
4 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thank you for choosing to stay at The Palace All Suite. We trust that you had an enjoyable stay and we look forward to always welcoming you back.
4 out of 5
by A verified traveler

Enjoyable and super comfortable.

Posted Oct 17, 2016 on Hotels
My husband and I really enjoyed ourselves at The Palace All-Suites. We are most definitely coming back!!!
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your experience and we are so glad that you enjoyed your stay. We look forward to always welcoming you back.
3 out of 5
by A verified traveler

Posted Sep 17, 2016 on Hotels
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to rate us.
4 out of 5
by A verified traveler from cape town

Beautiful view on the beach front

Posted Sep 12, 2016 on Hotels
The self-catering room was very pleasant.
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you for your feedback. We look forward to having you stay with us again.
5 out of 5
by Valerie from Richards bay

Amazing

Posted Aug 2, 2016 on Hotels
Amazing quiet and fell in love with the Palace
Comment from Hotel Management
Sep 26, 2016 by General Manager, Hotel Management
Thank you for your feedback we look forward to having you stay with us.