Ratings based on 78 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Oct 25, 2015
Good hotel close to beach,easy access to variety of restaurants and shopping centre .
for Everyoneby A verified traveler from Eschborn, Hessen
Durban Hotel slightly outside Centre near AirportPosted Sep 17, 2015
Pros: Decor, location, staff.
Cons: The description of finding the car park needs to be clearer.
Location: Near Durban City Centre and Durban Airport with shopping mall / restaurants nearby.
Superb, nicely decorated 3 bedroom Penthouse Suite. Attentive staff, free parking, packed breakfast due to early departure. A great shopping centre with a wide choice of restaurants is conveniently across the street. Outside of Durban City Centre but this suited us and the mall across the road meant we didn't need to go into town. Easy to reach the airport.
for Business Travelersby Sandro from Johannesburg
Posted Jul 30, 2015 on Hotels
Overall Great - a little slow on checking out
for Business Travelersby Tobie from Cape Town
Nice roomsPosted Jul 13, 2015 on Hotels
Liked the room layout!
for Business Travelersby DR WA from SA Gourmet Mushroom Academy, Cape Town
Highly recommended for business travellersPosted Jun 30, 2015 on Hotels
A great hotel for the discerning business traveller! Position wise, this is your best option in Umhlanga. Surrounded by massive palm trees, lots of open space, numerous restaurants, many other hotel groups, a well-known gym (not to mention the major shopping centre), you wouldn't find a better and more safe location. The hotel interior is exquisite and the best I have ever seen in a four star hotel. Friendly staff at reception. If looking for a boardroom in Umhlanga, use the one inside the hotel instead of somewhere else. Also conveniently close to the international airport.
for Business Travelersby CW
Posted Jun 28, 2015 on Hotels
for Everyoneby A verified traveler from Sydney
Good Hotel close to shopping, beach and airportPosted May 28, 2015
Pros: Proximity to shopping and airport, efficiency, location.
Cons: Some minor maintenance issues.
Location: Shopping at the Gateway Shopping Complex. Easy access to Umhlanga beaches. Close proximity to Durban city area. Restaurants in the area.
Umhlanga is a suburb of the city of Durban. The Hotel is located on the Umhlanga ridge, and is central to shopping, business and beaches, and very close to the airport (15-20 minutes). The hotel is directly across the road from the very large Gateway Shopping Complex, and is situated close to many large business companies. Umhlanga beaches were just down the hill from the hotel. There are a number of restaurants in the Gateway Complex, and a short taxi drive could take you down to Umhlanga beaches where there are numerous other restaurants and fine dining experiences. We noticed many business people using the Hotel, and consequently this resulted in a very efficient service within the hotel.
for Everyoneby A verified traveler from Miami
Excellent Facilities and Comfort, 100% recommendedPosted May 23, 2015
Pros: Room conditions and amenities
Cons: Restaurant service, timing to take orders and serve food
Location: I didnt go around as I left the very next morning for work
Business Trip, Room was absolutely beautiful and incredible big. The only down side (but not a deal breaker at all) was that the restaurant staff took quite a long time to take my order and serve the food. But they were very polite and friendly, so it's OK. Everything else was absolutely perfect!! Recommended for business or pleasure! I will be back!
for Everyoneby A verified traveler
Posted May 18, 2015
very nice staff , very clean rooms, great location across shopping mall.
for Familiesby Claudia from Gauteng
Lovely spacePosted May 6, 2015 on Hotels
The staff was very friendly, the rooms were spacious enough my kids enjoyed the space. A walk to Gateway mall was a plus. I would definitely visit again.
Comment from Hotel Management
Jul 18, 2015 by Sally, Hotel Management
Dear Claudia Many thanks for your positive feedback We are glad that you had a wonderful stay with us and wish to see you again in the near future Kind regards Royal Palm Management