Ratings based on 1,396 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Happy stay

Posted Sep 26, 2017
Check-in and check-out were quick and efficient. Staff at lobby was quite helpful when we requested a computer terminal for a flight on line check-in for our inbound flight. Hotel facilities are well maintained and clean.
5 out of 5
by Xiaoyang

spacious room and amazing view

Posted Jul 10, 2017 on Hotels
I stayed on the 25th floor. The room was spacious and the view was amazing.
Comment from Hotel Management
Jul 21, 2017
Thank you very much for staying at L’hotel elan. We are glad to know that your staying experience was excellent especially the spacious room which made your stay with us more enjoyable and it is our great pleasure to share your comments with the team. When you plan for a return, you can reserve our Comfy Zone or elan Suite to enjoy complimentary breakfast buffet and more spacious with better stay. On the other hand, please do try our Forte on 2/F which offers buffet and a-la-carte options for breakfast, lunch and dinner during your stay. We look forward to the pleasure of welcoming you back to the L’hotel elan soon.
4 out of 5
by A verified traveler

Posted Jun 27, 2017 on Hotels
Wheather is very good
Comment from Hotel Management
Jul 21, 2017
Thank you very much for staying at L’hotel elan. We are glad to know that your staying experience was overall satisfied which made your stay with us more enjoyable and it is our great pleasure to share your comments with the team. When you plan for a return, you can reserve our Comfy Zone or elan Suite to enjoy complimentary breakfast buffet and more spacious with better stay. On the other hand, please do try our Forte on 2/F which offers buffet and a-la-carte options for breakfast, lunch and dinner during your stay. We look forward to the pleasure of welcoming you back to the L’hotel elan soon.
5 out of 5
by Charmaine

Super recommended! Very clean, very comfortable!

Posted Jun 22, 2017 on Hotels
Second time booking this hotel. Came back still as satisfied as my first stay here 2 years ago. Very clean, very comfortable stay. Service staff is also very polite. Free minibar in the fridge. Will definitely stay this hotel if i go hong kong.
Comment from Hotel Management
Jul 21, 2017
Thank you very much for staying at L’hotel elan again. We are glad to know that your staying experience was exceptional especially our staff is very polite which made your stay with us more enjoyable and it is our great pleasure to share your comments with the team. When you plan for a return, you can reserve our Comfy Zone or elan Suite to enjoy complimentary breakfast buffet and more spacious with better stay. On the other hand, please do try our Forte on 2/F which offers buffet and a-la-carte options for breakfast, lunch and dinner during your stay. We look forward to the pleasure of welcoming you back to the L’hotel elan soon.
5 out of 5
by Joanne

Three Night Stay at L' Hotel Elan

Posted Jun 21, 2017 on Hotels
The hotel was clean and spacious. Love that the neighborhood is quiet and walking distance from the MTR station approx 5 minutes. Unlimited drinks provided which is a plus! Downside is it is far from HK/Kowloon. From the hotel to TST you will have to go through approx 10 stops.
Comment from Hotel Management
Jul 21, 2017
Thank you very much for staying at L’hotel elan. We are glad to know that your staying experience was perfect especially the clean and spacious room which made your stay with us more enjoyable and it is our great pleasure to share your comments with the team. When you plan for a return, you can reserve our Comfy Zone or elan Suite to enjoy complimentary breakfast buffet and more spacious with better stay. On the other hand, please do try our Forte on 2/F which offers buffet and a-la-carte options for breakfast, lunch and dinner during your stay. We look forward to the pleasure of welcoming you back to the L’hotel elan soon.
5 out of 5
by Helen

Posted Jun 16, 2017 on Hotels
Comment from Hotel Management
Jun 19, 2017
Thank you very much for staying at L’hotel elan. We are glad to know that your staying experience was perfect which made your stay with us more enjoyable and it is our great pleasure to share your comments with the team. When you plan for a return, you can reserve our Comfy Zone or elan Suite to enjoy complimentary breakfast buffet and more spacious with better stay. On the other hand, please do try our Forte on 2/F which offers buffet and a-la-carte options for breakfast, lunch and dinner during your stay. We look forward to the pleasure of welcoming you back to the L’hotel elan soon.
5 out of 5
by A verified traveler

Quality hotel, attentive staff an good location.

Posted Jun 11, 2017 on Hotels
Very nice tidy hotel, with good facilites, endless refrigerated bottled water in the gym, rooftop pool, helpful staff. Rooms were spacious and comfortable. The buffet breakfast was a good deal. Easy 5 minute walk to MTR train station, or 10-15 mins to large shopping complex. Hotel is in a busy commercial / trading area, but rooms were quiet. Remember to collect a business card from the hotel to show taxi drivers with address and map in Chinese.
Comment from Hotel Management
Jun 19, 2017
Thank you very much for staying at L’hotel elan. We are glad to know that your staying experience was perfect especially the facilities, bottled water in the gym, rooftop pool, helpful staff, spacious and comfortable room, buffet breakfast, as well as the convenient location which made your stay with us more enjoyable and it is our great pleasure to share your comments with the team. When you plan for a return, you can reserve our Comfy Zone or elan Suite to enjoy complimentary breakfast buffet and more spacious with better stay. On the other hand, please do try our Forte on 2/F which offers buffet and a-la-carte options for breakfast, lunch and dinner during your stay. We look forward to the pleasure of welcoming you back to the L’hotel elan soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 6, 2017
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Comment from Hotel Management
Jun 19, 2017 by Stanley, Hotel Management
Thank you very much for staying at L’hotel elan. We are glad to know that your staying experience was perfect which made your stay with us more enjoyable and it is our great pleasure to share your comments with the team. When you plan for a return, you can reserve our Comfy Zone or elan Suite to enjoy complimentary breakfast buffet and more spacious with better stay. On the other hand, please do try our Forte on 2/F which offers buffet and a-la-carte options for breakfast, lunch and dinner during your stay. We look forward to the pleasure of welcoming you back to the L’hotel elan soon.
3 out of 5
Recommended
for Everyone
by A verified traveler from hong kong

Can be better

Posted Jun 2, 2017
I got assigned to a disabled room because there are no king size bed room left. I didnt like the proportion of the room and the queen size bed is slightly too small for two.
Comment from Hotel Management
Jun 19, 2017 by Stanley, Hotel Management
Thank you very much for staying at L’hotel elan. It is our great pleasure to share your comments with the team. Meanwhile, we would like to extend our sincere apologies that in some particular aspects we were unable to meet with your expectations and it has been a topic of discussion with the concerned department heads and we will make our utmost efforts to improve the situation. When you plan for a return visit, you can reserve our Comfy room or Suite room to enjoy complimentary breakfast buffet and a better stay. In additional, please feel free to contact our Guest Service Manager direct if we can be offer further assistance. We look forward to the pleasure of welcoming you back to the L’hotel elan soon and we could make your next trip a 5-star perfect stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from sg

Near MTR station

Posted May 25, 2017
Due to lack of room, I was given a room design for disable person. Would be better if I could get a regular room.
Comment from Hotel Management
Jun 19, 2017 by Stanley, Hotel Management
Thank you very much for staying at L’hotel elan. We are glad to know that your staying experience was overall satisfied especially hotel near MTR station which made your stay with us more enjoyable and it is our great pleasure to share your comments with the team. When you plan for a return, you can reserve our Comfy Zone or elan Suite to enjoy complimentary breakfast buffet and more spacious with better stay. On the other hand, please do try our Forte on 2/F which offers buffet and a-la-carte options for breakfast, lunch and dinner during your stay. We look forward to the pleasure of welcoming you back to the L’hotel elan soon.