Ratings based on 1,106 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good hotel

Posted May 18, 2017
Good hotel within walking distance to station. Staff friendly and very helpful . Room size good and clean,excellent breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2017
It's hard to find a spacious hotel in Kyoto, this one really gets all.
Comment from Hotel Management
May 5, 2017 by Hiroki Nakai, Hotel Management
Thank you for the massage. We are glad to hear to you. If you have next time to come kyoto, We hope you stay to again. Sincerely yours, Reception Hiroki Nakai
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2017
Very pleased with all the assistance we received from staff.
Comment from Hotel Management
May 5, 2017 by Hiroki Nakai, Hotel Management
Thank you for your nice massage. How was your trip in Japan. We are looking farward to meet you again. Sincerely yours,
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

An Above Average Stay

Posted Apr 20, 2017
Pros: Public bath, helpful staff, pleasant rooms.
Cons: Improve breakfast buffet.
Staff are friendly and accomidating. Room is a decent size and equipped with everything you need. Clean. Public bath was great, and robes with slippers provided. I found the price I booked for on the higher side and better deals came later. I wouldn't pay whatever the advertised full price is, but if you can catch a deal it's not a bad stay. It could be closer to the main drag or an ineresting district, but it was only about a half hour walk (or less) to Gion, Kyoto Station or Nishiki market area. Breakfast was a little dissapointing for the price, but not a suprise for a hotel buffet.
Comment from Hotel Management
May 9, 2017 by reception Rigi Ryan, Hotel Management
Thank you for your staying with us. How was your trip to Kyoto? We hope you could have great time. As you said, we have public bath on top floor. Many guests enjoy it. You can experience Japanese bath culture. Actually, we are in good location. You can visit most of major spots from the hotel, because there are bus stops and subway station nearby the hotel. If you need any assistance to make your plan to go around, please ask Front Desk. We can help and guide you. We are sorry for we cannot make you satisfied with breakfast. We will try to improve our service. Thank you very much for your comment. We are waiting for serving you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff, awful bed.

Posted Apr 10, 2017
Extremely nice and helpful staff. Room is small but cozy. Clean. Nice view. Awful tough bed. My back still hurts a week after departure. Mattress so thin its like sleeping on a box spring with a sheet. Only one pillow. Not comfortable to sleep. OK breakfast ( same items every morning but good variety). Overall, I'd give it 4 stars. Taking one star off for the awful sleep.
Comment from Hotel Management
Apr 18, 2017 by reception Rigi Ryan, Hotel Management
Thank you for your staying with us Aranvert Hotel Kyoto. We hope you could have great memories in Kyoto. We are very sorry for your inconvenience. Actually, some guests say that the beds are too tough. We will try to consider the solution. Thank you for your opinion. How was the breakfast? There are both Western foods and Japanese foods. We always change the menus by season. You would be able to enjoy it in your next staying. We are glad to hear from you. Thank you for your comment. Sincerely, reception Rigi Ryan
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Hotel in walking distance from railway station

Posted Apr 8, 2017
Pros: Location
Cons: Breakfast could be improved. Had to wait to be seated twice then shared a table. Not enough selection of food. The worst breakfast on our Japan tour.
Location: Several good restaurants nearby, the two recommended by the hotel were excellent.
Clean and convenient hotel in good location. We walked from the railway station with luggage, approx 15 mins.
Comment from Hotel Management
May 3, 2017 by Reception Aranvert Hotel Kyoto Misato Seo, Hotel Management
Thank you for your staying with us Aranvert Hotel Kyoto. We hope that you had a nice day with us. About the location, our hotel is very close to the subway Gojo station and it offers you a convenient transport in the city. And we are glad to hear that you enjoyed the restaurants we recommended you. We hope we will be able to introduce you a much better one for the next time. About the breakfast, we do very sorry for your waiting and sharing a table with other people. We think you were so disappointed by such an uncomfortable situation. Moreover, we are so sorry about the limited selection of the food. We shall take your opinion to the restaurant and we will consider it to serve more in the breakfast. We do hope that we will meet you again in Kyoto. Thank you again for your staying. Sincerely reception Aranvert Hotel Kyoto Misato Seo
4 out of 5
Recommended
for Everyone
by A verified traveler

Additional bonus hot bathtub

Posted Mar 30, 2017
Hot bath comes with room but not breakfast. Can see the city while relaxing nice staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

great stay

Posted Mar 9, 2017
Nice hotel with friendly staffs. Overall experience was great except the room was a bit dimmed. Room was spacious and location of the hotel is near to Gojo subway. There is a Family Mart and hypermarket opposite the road.
Comment from Hotel Management
Apr 25, 2017 by reception, Hotel Management
Thank you very much for staying with us and we appreciate your review. We are very glad to know that you enjoyed in our hotel and were satisfied with our service. We are sorry about the lights in your room. We chose those dim lights to have you be relaxed. Please let us know that next time while we have some additional lights to lend you. As you wrote, this hotel has a good location. You can walk from the nearest subway station Gojo and it takes about 2mins. Not only the subway station but some bus stops, near the station, that directly take you to main tourism spots. There also are some convenience stores, supermarkets, drugstores, banks, restaurants, etc.. If you have an opportunity to visit again this city, we look forward to seeing you. Sincerely, Aranvert hotel Kyoto, reception Mizuno
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value , close to train station

Posted Feb 22, 2017
Good breakfast - reasonable price Clean A little outdated Small room but it's Japan
Comment from Hotel Management
Feb 26, 2017 by Reception Hiroki Nakai, Hotel Management
Thank you for your stay and your comment. We have a lot of guest comment. So we will improve for to have you please. Thank you very much. We are looking farward to meet to you.
4 out of 5
Recommended
for Everyone
by A verified traveler from HONG KONG

close to railyway,

Posted Feb 21, 2017 on CheapTickets
breakfast is delicious, staff is nice & room is clean. recommended !!