Ratings based on 1,711 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Surly StaffPosted Mar 10, 2018
Check out desk staff very inflexible.Upon asking what time check out was I was told don’t even ask for an extended check out we cannot give it
for Everyoneby A verified traveler
Hotel close to stationPosted Mar 10, 2018
Very convenient to go where by public transportation.
by A verified traveler
Great location!Posted Feb 25, 2018
Pros: Location location location
The hotel is located inside the Kyoto Station building and is very convenient. Staff is friendly and understands English. View on the North side is beautiful with Kyoto Tower front and center. Lots of underground food and shopping just under the train station on the North side and on the South side by the Shinkansen tracks.
for Everyoneby A verified traveler from singapore
Very nice hotel !Posted Feb 25, 2018
Excellent location. Very efficient check in. Very clean & spacious room. Strongly recommended
for Everyoneby A verified traveler from Singapore
Great location! Comfortable stay!Posted Feb 11, 2018
Convenient for sightseeing as hotel just above train station and bus terminal. Comfortable rooms with adequate space for Japanese standards.
for Everyoneby A verified traveler from canada
Beautiful KyotoPosted Feb 3, 2018
Fantastic location, right next to the train. Fantastic room and helpful English speaking staff. Had a wonderful I’m rushed Teppanyaki meal.
for Everyoneby A verified traveler from Dallas TX
Best place to stay in Kyoto for active travelPosted Feb 2, 2018
This hotel has an excellent location and basic but clean rooms. The staff is very friendly and provides excellent service. Their English was also pretty good as our Japanese is not strong and we did not have communication issues. If you are coming in from Tokyo or planning any day trips, there is really no way you should stay elsewhere unless you want to waste a lot of time making connections. The buses pick up out front and take JR Rail Pass for the whole city, but Kyoto was also very walkable and we mostly walked. The location alone sells this place.
for Everyoneby A verified traveler from Sydney
Great central location to visit Kyoto and beyondPosted Jan 14, 2018
The hotel is located right at the Kyoto train station, therefore is minutes from Shunkansen and local trains as well as buses. Recommended for the traveller. Staff are helpful and speak English. The pool, spa and gym were not available during our stay.
for Everyoneby A verified traveler from Toronto
Posted Jan 10, 2018
Very convenient to get around because it's right at the hub station
for Everyoneby A verified traveler from Perth, Western Australia
Perfect stayPosted Dec 30, 2017
Beautiful architecture in the train station, couldn’t ask for a better position, getting anywhere from here is so easy and convenient, I would highly recommend this hotel to anyone.