Ratings based on 1,291 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Hawaii
Posted Nov 26, 2015
The location of the hotel was terrific: at the train station, taxis, shops, etc. Staff spoke English well and was so very accommodating storing our luggage and arranging our transportations to get to places.
for Everyoneby A verified traveler from London, UK
Excellent hotel on top Kyoto station.Posted Nov 25, 2015
Pros: Excellent location. Excellent facilities. Excellent staff.
Cons: Children should be allowed to use the swimming pool.
Location: Easy to get to all of the main sites in Kyoto from the bus station next to the hotel.
An enjoyable stay in a luxurious hotel. The staff were extremely friendly and courteous, probably the best I have ever experienced anywhere in the world.
for Everyoneby A verified traveler from Wa
Nice hotelPosted Nov 17, 2015
Very convenient to train station, great shopping and restaurant close by. The hotel staff actually upgrade our room, except we didn't get to enjoy it as much since we were only staying for 1 night.
by A verified traveler
expensive and noisy.Posted Nov 2, 2015
one of the worst values for the money in Japan. expensive, dated and noisy
for Everyoneby A verified traveler
Tolles HotelPosted Nov 1, 2015
Sehr gut gelegenes Hotel mit geräumigen Zimmern und toller Aussicht auf die Stadt.
for Everyoneby A verified traveler from Los Angeles
Perfect hotel for a quick trip to KyotoPosted Oct 29, 2015
Pros: Easy access to JR Kyoto Station, and to Kyoto subway system. Friendly and helpful staff. Modern conveniences in room.
Cons: Signage for transfer from rooms in North Tower to restaurants in the South Tower of hotel could be improved.
Location: The pickup location for our tour was just around the corner from our hotel, and of course, access to the subway system was right in Kyoto Station.
This hotel was perfect for our trip to Kyoto. We flew into Osaka from Beijing and took the train to Kyoto Station. We arrived around 8:30 PM, and simply rolled our bags across the station and up one escalator to the hotel entrance. The hotel staff were very helpful, and had no problem communicating with us in English. We were quickly settled into our room, which was very comfortable and clean. When I booked the hotel, I was concerned that we might hear noise coming from the train station that would disturb our sleep. Not a problem ... we did not hear any noise from the station at all. The restaurants at the hotel were very good. On the day of departure, we simply rolled our bags across the station and onto the bullet train to Tokyo. I'm sure there are other 5-star hotels in the Kyoto area, but it would be difficult to surpass the comfort and convenience of Hotel Granvia Kyoto.
for Everyoneby A verified traveler from Ann Arbor, MI
Very pleasedPosted Oct 25, 2015
Pros: Location, cleanliness, updated furniture
Location: Ideally located for traveling around Kyoto and environs. In our opinion, better location than the Western chains we saw about a mile to the north.
This hotel was ideally situated for traveling around Kyoto, as it was connected to the main train and bus hub. It was extremely clean, comfortable, and seemed like brand new.The room was larger than any other we stayed in while in Japan. The train station itself is gorgeous, and a hub for shopping and eating.
for Everyoneby A verified traveler from UK
Very convenient for traveling in and out of KyotoPosted Oct 22, 2015
Pros: -Large room -Shower and bathtub -Halal menu in Le Temps restaurant -Clean -Coffee machine Cons: -Large station underneath, can get lost -Not close to main attractions
for Everyoneby A verified traveler from Canberra, Australia
Perfect location, good facilitiesPosted Oct 22, 2015
Unbeatable convenient location at Kyoto station. Well appointed good sized room. Great indoor pool plus gym. Very helpful staff. Some cigarette smell in hallways each of five days spent there, but would nevertheless return in a heartbeat.
for Everyoneby A verified traveler from Singapore
Will recommend anytimePosted Oct 11, 2015
Pros: It's comfortable and has everything and facilities a traveler needs.
Location: You get best restaurants, conveniences, and name it within 2 km radius.
It's very convenient to travel around the city and surrounds. Everything about Granvia, it works! Will definitely return.