Ratings based on 1,986 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from SG

Hotel in shopping district of Kyoto

Posted Feb 8, 2017
As a Expedia Gold member, i was offered complimentary beverage vouchers. However, it requires a purchased lunch or dinner dine-in at their restaurants (approx 4-7,000 yen) condition. Small room. Complimentary Shiseido bath products! Tv only has Japanese channels
4 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Excellent Hotel

Posted Feb 3, 2017
Pros: Location is great, and the staff were extremely nice. Also, the bed was large and comfortable.
Location: Nice, safe location. Close to many good restaurants and near shopping.
Affordable nice hotel in a very good location. Bus stops are about a 5 minute walk, and the hotel sells all-day bus passes. The staff was very courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in good location

Posted Jan 30, 2017
Good sized room and bathroom, very clean, and in a good location for exploring Kyoto. Shame the spa was extra or I would have tried it. Didn't try the breakfast or restaurants as they were quite pricy.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
Very nice hotel. Staff are all very nice and helpful. This is also a good location as well.
5 out of 5
Recommended
for Couples
by A verified traveler from Los Angeles

Good choice overall.

Posted Jan 20, 2017
Cons: The bar area never seemed to have anything going on and also never saw any action in the restaurant.
Bus and subway convenient, but takes some study to figure it out. Hotel provides lots of maps but be cautioned that many are not to scale. A temple or shrine may look close to the bus but may be quite a distance. Maps often not to scale. The Japanese description of beds is different from ours. The room was described as two twins which would be two quite small beds. But it was actually two full size put together which made one enormous bed. No big deal but ask. Close to Nishigi market for fun and high end shopping if that is your desire. Area just east of the hotel has numerous little alleys that have 10 or more neat little dining spots every block. Way fun to just go hunting. While not really adjacent to historical sights it is centrally located for many.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Jan 11, 2017
Hotel Monterey was beautiful. Lovely decorations and interior design. The staff was very nice. Fast check in and out. Toiletries and pyjama was included. Plus a free drink with meal as a VIP MEMBER OF Expedia!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel in central Kyoto

Posted Jan 5, 2017
Pros: If you choose the 'eco style' of making the room up in the morning, you will get free bottles of water.
Location: Arriving at Kyoto station you can either take the subway for a couple of stops, or a taxi (it’s about 900-1100 Yen depending on traffic). Central.
Arriving at Kyoto station you can either take the subway for a couple of stops, or a taxi (it’s about 900-1100 Yen depending on traffic). The hotel is on a central way, in the city center. You have the subway at your doorstep too. A possible downside of being so central is that prices of nearby restaurants also reflect that. Between the hotel and Gion however, you will find many more eateries at a better price (being central Kyoto there is only so much cheap you can go). The hotel staff is very friendly, the room was comfortable, Wi-Fi throughout, with all amenities, and with an empty fridge for your food and drink shopping. This is very important as you will discover that many people, Japanese included, use the various Family Mart and similar shops for their lunch and dinner. After two weeks of eating out (like we did) you may need to save some money or simply fancy eating in, so these places are perfect. The room also had a kettle for those meals that need it. The TV only had CNN, but we were able to access Netflix through our laptops, so it wasn’t too bad. There is also a spa with onsen for an extra charge. Overall a very good hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location with great friendly service

Posted Dec 29, 2016
The king bed was huge. Great for prople traveling with young children who want to sleep together.
4 out of 5
Recommended
for Everyone
by A verified traveler from CCK, Singapore

Experience at Hotel Monterey Kyoto

Posted Dec 28, 2016
Pros: Friendly staff. The room was really clean and well maintained. It was also very near to a subway station and about 15 min away from Kyoto Train statio
Location: The hotel is quite central. It is close to Karasuma Oike subway station.Nishiki Market is just minutes away with thshopping district not too far away.
Although we reached the hotel past midnite, we were greeted by a friendly staff at the front desk. The checking in & out were smooth. Pleasant experience and would stay there again the next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Good location close to centre of city restaurant

Posted Dec 9, 2016
Location is good close to subway , lot of sigh seeing nearby , restaurant and coffe People can spend night time outside Room is quite clean and tidy Staff is nice Will con back