Ratings based on 1,733 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
I found this to be a generally good location for access to Nishiki Market and the subway system. Staff seemed eager to help although English speaking skill was shallow. Google Translate bridged the gap. There is no real storage in the room, so we lived out of our suitcases and a few hooks. The air conditioning and Wifi were both working very well.
Comment from Hotel Management
Jul 12, 2017 by Hotel Mystays Kyoto Shijo Akiyuki Kaneko, Hotel Management
Dear Sir or Madam Thank you for staying at Hotel Mystays Kyoto Shijo during your stay in Kyoto. We can see that you have really enjoyed your stay at our hotel from the grateful comments that you gave us except for storage in the room and stuff's English skill. We cannot change it soon, but We will try to improve the system of the hotel and under take the task of teaching the staffs at the hotel so that our guests can stay comfortably. Thank you for giving an important comments about your stay. We look forward to see you again if there is another time to use the Hotel again. Thank you.
3 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Jun 26, 2017
close to train stations (JR, tokyo metro), shopping, restaurants, etc.; room is fairly spacious for a japanese hotel; make sure you specify non-smoking room or you could be stuck with a smoking room/floor
Comment from Hotel Management
Jun 28, 2017 by Front desk Akiyuki Kaneko, Hotel Management
Dear Sir or Madam Thank you for staying at Hotel Mystays Kyoto Shijo, during your stay in Kyoto. And thank you again for your admiration of the hotel. We can see that you have really enjoyed your stay at our hotel, from the grateful comments that you gave us. We look forward to see you again if there is another time to use the Hotel again. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonably priced hotel

Posted Jun 12, 2017
Pros: Close to the subway so able to walk our cases from Kyoto station with only one stop on the subway then a 5 min walk.
Cons: Definitely needed more storage space for clothes and cases. There was definitely scope in our twin room for a few shelves as space was wasted.
Location: Plenty of department stores closeby and lots of little restaurants down the back streets, but at least 25 min walk to the river but subway is closeby.
The hotel was a 25 minute walk to the river and main entertainment area of Kyoto which was not a problem for us. It a short walk to Terimachi food arcade which is worth checking out when all the shops have samples for you to try. The area around Gion is very interesting and worthwhile visiting. We love Kyoto for all the beautiful temples and shrines which are dotted around the hills surrounding the City. Its a very cultured City with amazing street musicians and even piped classical music along street near the department stores.
Comment from Hotel Management
Jun 15, 2017 by Front desk Akiyuki Kaneko, Hotel Management
Dear Sir or Madam, Thank you for staying at Hotel Mystays Kyoto Shijo. We are pleased to hear that you were satisfied with our location and facilities except for the storage space of clothes and luggage. As it is written, our hotel has a good location which makes easy to travel around Kyoto city for site seeing. Our location of the hotel will provide our valuable guests a fantastic time in Kyoto. If there is another chance to visit Kyoto and stay again at our hotel, we all look forward to see you. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent location off of shijo, and good a.m. buffet

Posted May 30, 2017
I only wish they had laundry service. There is a laundry room, but we had no time to do laundry during our stay. The room was fairly clean, but some dust and lost item beneath the beds and under furniture. The beds were not terrible, but not great, either. Beds could use a few extra pillows, too. Staff was friendly. Overall, it was a good experience and we'd stay again.
Comment from Hotel Management
Jun 4, 2017 by Hotel Mystays Kyoto Shijo Atsushi Torii, Hotel Management
Thank you for staying at HOTEL MYSTAYS Kyoto Shijo. We appreciate you taking the time to write to us. Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Your comment is deeply appreciated, and considered in order to improve the operation of our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Comfortable Hotel, Good / not excellent, location.

Posted May 26, 2017
Pros: The staff were so pleasant and helpful that it made a real difference and the staff are a real credit to the hotel.
Cons: Breakfast service was un-appealing and there was an off-putting notice in the lift, so I did not have breakfast. Spa service was unable to communicate
Location: Just off the main centres
Positives: Nice Staff who always went out of their way to help Clean and tidy Good Location, (not perfect location) Negatives: Room Size
Comment from Hotel Management
Jun 5, 2017 by Front stuff Akiyuki Kaneko, Hotel Management
Thank you for staying at Hotel Mystays Kyoto Shijo when you visited Kyoto. We are glad to hear that you had comfortable stay. If there is another chance to visit Kyoto and stay again at our hotel, we all look forward to see you. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from new zealand

Good hotel close to transport.

Posted May 23, 2017
Pros: Central
Cons: Softer pillows!!!
Location: Shop's and Gion area with its temples.
I stayed for a fortnight,staff were helpful and the hotel was central to shops and transport.maybe it could do with a renovation but I felt that I had value for my money. I nearly cancelled because of a previous bad review but I'm glad that I didn't.
Comment from Hotel Management
Jun 5, 2017 by Front stuff Akiyuki Kaneko, Hotel Management
Dear Sir or Madam Thank you for staying at Hotel Mystays Kyoto Shijo, during your stay in Kyoto. We can see that you have really enjoyed your stay at our hotel, from the grateful comments that you gave us. We look forward to see you again if there is another time to use the Hotel again. Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very clean and nice hotel

Posted May 21, 2017
Clean room and. convenience for transportation, front desk staffs are friendly.
Comment from Hotel Management
May 22, 2017 by Front desk Akiyuki Kaneko, Hotel Management
Dear Sir or Madam Thank you for staying at Hotel Mystays Kyoto Shijo, during your stay in Kyoto. And thank you again for your admiration of the hotel. We can see that you have really enjoyed your stay at our hotel, from the grateful comments that you gave us. We look forward to see you again if there is another time to use the Hotel again. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Naples

Spacious and Comfy

Posted May 20, 2017
So nice to be able to open a window in a spacious room. The location is a 5 minute walk to the Shijo Subway and there are many convenience stores and restaraunts within crawling distance. A coin operated laundry and free coffee, tea, espresso and green tea latte provided near reception was a nice touch. Not a fan of hotel cuisine thus didn't opt for the breakfast. Courteous English speaking reception. Will gladly stay again. Tip-take 10 minutes and learn how to use the buses. It will save you a lot of $ and time walking.
Comment from Hotel Management
May 22, 2017 by Front desk Akiyuki Kaneko, Hotel Management
Dear Mr. Mike, Thank you for staying at Hotel Mystays Kyoto Shijo, during your stay in Kyoto. And thank you again for your admiration of the hotel. We can see that you have really enjoyed your stay at our hotel, from the grateful comments that you gave us. We look forward to see you again if there is another time to use the Hotel again. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2017
Cons: Every time, regardless you want it or not, the elevator always stops at 2F (the lobby). It's annoying.
The location is just a little far from train station but is quiet near the bus station. There is a 24 hours supermarkets below this hotel. And good tobacco shop and Family Mart on the opposite side. There is a 24 hours restaurant on the opposite. The tea pack provided in the room is good. Room size is big enough for us to arrange the baggage. Hotel Mystays also provides some discount tickets like one day pass of bus. (I'm not sure what exactly they provides because I did not buy at the lobby, just saw this information at the counter.)
Comment from Hotel Management
May 22, 2017 by Front desk Akiyuki Kaneko, Hotel Management
Dear Sir or Madam Thank you for staying at Hotel Mystays Kyoto Shijo, during your stay in Kyoto. We can see that you have really enjoyed your stay at our hotel, from the grateful comments that you gave us except for our elevator system. Due to security purpose, our elevator always stop on the second floor because our reception is located on 2nd floor. We appreciate your understanding. We look forward to see you again if there is another time to use the Hotel again. Thank you. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from State of WA

Centrally located hotel with great staff

Posted May 1, 2017
Pros: All the staff, including room cleaners, were very friendly and helpful.
Cons: The breakfast buffet, which cost 1500 yen.
Location: Great location. Lots of convenience stores and eating places nearby. Train, bus, and subway nearby.
A triple shared by three sisters was clean and quiet, but required cooperation in sharing a small amount of closet and bathroom space and space for our suitcases.
Comment from Hotel Management
May 7, 2017 by Hotel Mystays Kyoto Shijo, Hotel Management
Dear guests, Thank you very much for choosing HOTEL MYSTAYS KYOTO SHIJO. We appreciate you taking the time to write to us. Every staff member at our hotel hopes that you will choose to stay with us again in the future.