read ALL reviews before booking
Posted Jan 20, 2016
I have done a lot of international travel these past two years and can be pretty forgiving, but this ryokan was truly awful. The room, I think it was #15, had a strong musty smell, was dark, and did not feel clean. It looked out over a garden, which was pleasant enough, but the road beyond it was very loud and disrupted our sleep. Still, we slept all night with the sliding doors open because of the musty smell. The bathroom was very sub par, with a sunken tub that looked like it needed to be replaced and a totally inadequate sink area that looked decrepit: dirty with cracks and peeling walls. We had to keep the door to the shower room closed and burn incense to make the room bearable (we bought our own, and matches, as they were somewhat stingy with it).
My husband used the public onsen and found it to be very pleasant. I did not use it.
We slept on futons, which I found comfortable and my husband did not. Breakfast was extra. We ate it twice, both times choosing the Japanese style, and it was very good. I hardly saw staff after the morning and when I did, they did not go out of their way to make us feel welcome. I felt like an interloper. Had we not had so much at stake, I would have walked away, but all other hotels in the area were full. A very expensive and disappointing stay. Read ALL reviews carefully and book at your own risk.