Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
93% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

A lifetime experience!

Posted Feb 16, 2016
Pros: Location, service, personality, hosts, tradition, couple Onsen (couples spa bath), dinner
Cons: Nothing, everything was amazing!
Location: This ryokan is along the main pedestrian road to temples/ shrines/ and shops. It is also close enough to the more modern part of town
We were amazed with the location of this Ryokan, it makes you feel like you are a part of history! We were welcomed like family when we dropped off our bags. The host even volunteered a map to us with recommended walking routes through the old city of Kyoto until check-in time. When we came back to officially check in, a different host gave us a very friendly tour of the house (garden, baths, toilets, sink areas). She then showed us our BEAUTIFUL room, made us some green tea, served us a traditional green tea candy, explained how to wear our Kimonas for dinner, and reviewed our booking plans (dinner time, night and morning Onsen times, and checkout time). The baths are traditional "Onsen" in which you shower on a stool before entering the wooden bath for soaking and relaxing . You can book the Onsen privately or as a couple's experience. During times that are not reserved, you may use them, but you may have to share the room at that time. We had no issues with booking these baths and in general, had most of the upstairs to ourselves, so it did not feel like a shared experience when we needed to use the bathroom/brush our teeth. Dinner was AMAZING! After dinner, we had time to take another walk suggested by the host before our reserved Onsen. Everything was amazing, and the people treated us like family!
4 out of 5
by Marcin

This traveler left a rating score only Posted Feb 14, 2016 on Hotels
5 out of 5
by A verified traveler

일본스러운 료칸

Posted Feb 1, 2016
일본을 느끼려면 일본스러운 집에서 자봐야죠? 기본적으로 일본 전통스러운 느낌에 서비스해주시는 분들은 친절 그자체!! 그리고!! 여기 가이세키를 먹어보지않고는 일식을 먹어봤다고 하지말라!!
5 out of 5
by SHU LING

This traveler left a rating score only Posted Jan 11, 2016 on Hotels
5 out of 5
by Rachel

This traveler left a rating score only Posted Jan 5, 2016 on Hotels
5 out of 5
by Jun from Seoul

Best ryokan stay

Posted Jan 2, 2016 on Hotels
Absolutely the best authentic Japanese ryokan stay you can have. Top quality service.
5 out of 5
by A verified traveler

Remarkable experience

Posted Sep 27, 2015 on Hotels
On first impression, the ryokan seemed a little old. As time went on, we grew to love our stay at Motonago. We learned to enjoy the little things. The onsen bath and high level of service made the experience truly unique. The neighborhood is culturally remarkable and enjoyed walking around soaking it all in. We only ordered the breakfast at the ryokan, but wished we ordered the dinner as well. Everything was excellent and it was one of the highlights of our trip.
5 out of 5
by Michael from Cary, NC

FANTASTIC experience at Motonago

Posted Aug 26, 2015 on Hotels
Motonago was perfect in every way. It was probably the most memorable 'hotel' I've ever stayed in....a true Japanese experience. The staff were EXCEPTIONAL. They were super friendly and helpful. The location of the ryokan is perfect too situated close to many great places to eat and within quick walking distance of plenty of temples.
5 out of 5
by A verified traveler from カリフォルニア州

京都のおもてなし

Posted Aug 10, 2015
Pros: お風呂が時間決まりで貸し切りなのが良かったです。木の湯船がとても気持ち良かったです。
Location: 高台寺のそばで風情があり、とても素敵な場所です。
素晴らしいおもてなしのおかげで暑い中でしたが、京都を満喫できました。ちょっとしたサービス(旅館に帰ってくるたびに毎回ちがったお菓子とお茶を淹れてくれる、顔を覚えていてくれて玄関を開けると靴を出してくれる、等)が心にしみました。
4 out of 5
by A verified traveler from P

高台寺

Posted Jun 28, 2015
Nearby convenience of some famous traditional restaurants and temples within steps