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Guest reviews

4.5 / 5Wonderful
222 reviews


  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available


What's nearby

Popular LocationPontocho9 min walk
Popular LocationNishiki Market11 min walk
RestaurantBoulangerie Liberté2 min walk
RestaurantTramonta2 min walk
AirportOsaka (ITM-Itami)41 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Western Style Twin Room

    Western Style Twin Room

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    Show details
  • Japanese Standard Room

    Japanese Standard Room

    Room amenities

    • Sleeps 3
    • 3 Twin Futons
    Show details
  • Japanese Superior Room

    Japanese Superior Room

    Room amenities

    • Sleeps 3
    • 3 Twin Futons
    Show details
  • Japanese Deluxe Room

    Japanese Deluxe Room

    Room amenities

    • Sleeps 5
    • 5 Twin Futons
    Show details

About this area


Located in Kyoto's Central Kyoto neighborhood, NISHIYAMA RYOKAN is in the city center and near a metro station. Kyoto Imperial Palace and Nijō Castle are notable landmarks, and some of the area's popular attractions include Kyoto Aquarium and Toei Kyoto Studio Park. Kyoto Municipal Zoo and Funaoka Thermal Bath are also worth visiting.

Popular Location

What's nearby

  • Pontocho - 9 min walk
  • Nishiki Market - 11 min walk
  • Kawaramachi - 14 min walk
  • Kyoto Imperial Palace - 17 min walk
  • Kyoto MINAMIZA Theatre - 18 min walk

Getting around

  • Shiyakusho-mae Station - 5 min walk
  • Sanjo Station - 12 min walk
  • Osaka (KIX-Kansai Intl.) - 82 min drive


  • Boulangerie Liberté - 2 min walk
  • Tramonta - 2 min walk
  • Ippodo Tea Co. - 3 min walk
  • Maison de thé - 3 min walk
  • Sushi Fukagawa Ryuji - 3 min walk

About this property


3.5-star Kyoto ryokan in Central Kyoto, walk to Pontocho
A restaurant, dry cleaning, and tour/ticket assistance are available at this smoke-free ryokan. WiFi in public areas is free. Other amenities include multilingual staff and a garden. All rooms are individually decorated and offer free WiFi and free bottled water. LED TVs, refrigerators, and in-room massages are among the other amenities available to guests.
NISHIYAMA RYOKAN offers 30 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. LED televisions are featured in guestrooms.
Bathrooms include shower/tub combinations, bathrobes, toilets with an electronic bidet, and complimentary toiletries. This Kyoto ryokan provides complimentary wireless Internet access.
Public bath/onsen services include an indoor public bath (no mineral springs). This service features separate men and women areas. The ryokan bathing area is open from 4:30 PM to midnight.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Cooked-to-order breakfast available for a fee daily 7:30 AM–8:30 AM: JPY 3000 per person
1 restaurant

Family friendly

Dry cleaning service



Guest services

Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken


Business services

Meeting rooms




Indoor public bath (no mineral springs)
Public bath open from 4:30 PM - midnight
Separate men/women areas in public bath


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Handrails in stairways
Wheelchair-accessible path to elevator


Smoke-free property

Room amenities


Air conditioning (climate-controlled)
Heating (climate-controlled)


Electronic bidet
Free toiletries
Hair dryer
Shower/tub combination



Food and drink

Free bottled water


In-room massage
Individually decorated



Check-in between 4 PM - 9 PM


Check-out before 10:30 AM

Special check-in instructions

  • There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.
  • Guests with dietary restrictions or food allergies should contact this hotel in advance. Contact the office using the information on the reservation confirmation received after booking.
  • Guests who wish to have dinner (surcharge) during their stay must pre-book dinner at least 3 days in advance. Contact the property using the number provided on the booking confirmation email.
  • Additional fees may apply to children for bedding and meals. Meals for children must be requested in advance of arrival; fees apply.

Renovations and closures

The following facilities are closed on Wednesday:
  • Restaurant


  • Pets not allowed

Children and extra beds

  • Children 9 and younger are not allowed at this property. All guests older than 9 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express
JCB International

Important information


You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: JPY 3000 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Japanese futons are provided based on the number of adults in the reservation.

We should mention

Children 9 years old and younger are not permitted at this property. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Nishiyama Ryokan Hotel Kyoto
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Frequently asked questions

Guest reviews



5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Nishiyama Ryokan exceeded our expectations entirely. It was a peaceful and beautiful space, and quite spacious. The facilities were clean and the staff were incredibly accommodating and kind. The location was fairly central, a short walk to the main tourist areas, restaurants, etc. We participated in the traditional Japanese breakfast and it was incredible - the server and the meal were both fantastic. We did not use the facilities (i.e. the public bath), but it seemed like a relaxing and clean space as well. We only spent one night here as we read to only spend a short time in a ryoken generally and a hotel for the remainder of the trip. However, we wish we stayed here longer as the experience was lovely. Totally recommend!!

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

- Rooms: Very clean and comfortable. Free socks! - Ryokan has a free tea ceremony from 9:00 - 11:00 am hosted by the owners themselves! Taught us how to Japanese tea drinking etiquette and put our photo in a beautiful frame when they heard we were newlyweds. Even put cute dolls of newlyweds in our room while we were out. They have other activities too, like free sake tasting - Public bath at B1 is amazing, clean and relaxing. Hair ties, towels, make up remover, etc. provided - Excellent customer service. Very accomodating staff, always polite and helpful, even went outside to send us off when we left and bowed as the taxi drove away. They even gave us free masks when they heard we were going to Osaka out of concern regarding the Wuhan virus - Gion, city centre and popular shopping streets are very accessible, often a lesiurely walk away or a short bus/train ride. Neighbourhood has cafes, convenience stores, and shops nearby but is peaceful and quiet

Stayed 4 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

nice location, close to shopping street and close to attractions

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great experience, with lots of dining options within walking distance. The staff were lovely and the rooms were amazing!

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Experience

The room we stayed in was in the traditional Japanese style but also included Western style beds and a bathroom. It was a good balance of the culture while being comfortable and familiar for people visiting from the US. The basement included a common bath area (separated by gender), which is very traditional for a Ryokan. I found it a little awkward because males in the US do not usually bathe together, but I ended up having the bath to myself and really enjoyed the space and freedom. We also met the owners in the morning over matcha and they were wonderful. The hotel is a short walk from the nearest metro station and there are a number of restaurants within a reasonable walking distance. We would love to stay here again if we return to Kyoto.

Stayed 3 nights in Nov 2019