Ratings based on 813 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Nov 19, 2016
Pros: ホテルとしての機能が一応整っている。 女性スタッフが親切。
Cons: 別に苦情では無いが男性フロントスタッフがビジネスライクで冷たい感じ。ビジネス客にはよいが年寄りの観光客(我々)にはーー。それに比し女性スタッフが本当に親切でうれしかった。
新幹線の駅に近いのでアクセスがよい。 部屋少し古いが比較的天井が高く圧迫感がなく落ち着ける。 レストランが充実しているのでホテルで食事が済ませる事ができ助かる。 少し体調を崩したがフロントスタッフ(女性)がとても親切で病院の手配等して下さり有難かった。
5 out of 5
by A verified traveler from US

perfect location to JR station across the street

Posted Nov 18, 2016
Perfect location from the Shinkansen straight to the hotel across the street. Shibuya ststion filled with restaurants and must go to Isetan which is through this station. Little difficult to find but has food court and restaurants including a ramen section. Also easy to catch the buses for sightseeing.
4 out of 5
by A verified traveler from Reading, UK

Quality hotel; very covenient for main station.

Posted Nov 16, 2016
Pros: Service and food very good. Overall standard of room very good. Convenient for travel by train.
Cons: Beds were somewhat uncomfortable (hard mattresses). Room ventillation difficult to control.
Location: Station as above. Mostly visited attractions in other areas of Tokyo.
3 out of 5
by A verified traveler

Posted Nov 11, 2016
Good location, opposite Kyoto train station and the adjacent shopping, dining area, so very convenient.
5 out of 5
by A verified traveler

Posted Nov 2, 2016
Pros: 特にないでです。客室も綺麗です。風景も綺麗です。以上です。なぜ必ず長い書きますか?以上です!以上です!
Cons: 特にないです!!会議室の代金が高いです。その以外は特にないです。以上です。以上です。なぜ必ず長い書きますか?
3 out of 5
by A verified traveler

Posted Oct 31, 2016
Pros: 교토역에서 가까운곳에 위치해 있는것이 제일 마음에 듭니다 게다가 방과 화장실이 엄청 깨끗하고 공간도 넓어 좋았습니다:)
Cons: 전체적으로 방음이 좀 떨어지더라구요 역에 가까워 기차지나가는소리가 방음이 잘 안되서 조금 시끄러웠어요 게다가 복도도 늦게 들어가는 사람들이 복도를 지나면서 나누는 대화가 잘 들리더라구요:(
4 out of 5
by A verified traveler from Malaysia

Great accommodation

Posted Oct 26, 2016
Pros: Service of the hotel staff, room is clean and specious.
Cons: No further comment as overall satisfied with the service and room.
Location: Walking distance to Kyoto Station. Convenient
3 out of 5
by A verified traveler from 神奈川県川崎市

部屋の広さは◎

Posted Oct 23, 2016
Pros: プレミアムフロアのツインルームに泊まりました。 部屋は清潔感があって良かったですが、お風呂と洗面台が狭かったです。 ベッドの寝心地は、プレミアムフロアなので期待しましたがイマイチでした。京都駅近くにしてはリーズナブルなので仕方ないですが。
Cons: ロビーはとても混雑して人も多いのですが、ソファが少ないのか立っている客もけっこういました。 ホテルの規模の割にロビーが狭いように思います。一方、ベルボーイは全ての客の荷物を運ぶワケでもなく…忙しそうには見えなかった。 人がたまらないよう何か工夫して欲しいと思いました。
Location: 京都駅から近いので、新幹線で帰るときまで荷物を預けていられるので良かったです。
4 out of 5
by A verified traveler

nice hotel, conveniently located by train station

Posted Sep 24, 2016
Pros: Nice, clean
Location: shopping, food and transportation nearby
room clean, requests for extra blankets, towels accomodated quickly.
2 out of 5
by A verified traveler

역에서 가까움

Posted Sep 7, 2016
위치는 좋음 사진과 실물 차이 많이 남 단체관광객 타겟 호텔 가족 휴식용 호텔 아님 직원들의 무표정 아침식사 줄이 너무 길었음 식사 맛은 그나마 괜찮았음 침대 베개가 너무 딱딱함