Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
100% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Masaaki from 京都

Posted May 20, 2016 on Hotels
嵐山の借景がすばらしい。周辺は夜間とても静かだった。
4 out of 5
by A verified traveler

사진과 똑같은...

Posted May 12, 2016 on Hotels
아주 편안한 일박이었습니다.자전거빌려서 돌아다니지 못한것이 아쉽지만.. 호텔이 사진과 똑같아서 낯설지 않고 편안했어요ㅎ
5 out of 5
by Graham from Manchester

Great retreat in an attractive spot

Posted Apr 26, 2016 on Hotels
I wanted a couple of days away from the big city hustle and bustle, and this hotel provided a very tranquil "ryokan style" retreat, but very close to Arashiyama's scenic spots. It was exactly what I was looking for.
4 out of 5
by Chi hao from 台灣

Posted Apr 15, 2016 on Hotels
還算舒適,地點不錯,CP值佳!
4 out of 5
by A verified traveler from Honolulu, Hawaii

Nice stay in Arashiyama

Posted Jan 30, 2016
I've previously stated near Kyoto Station on recent visits to Kyoto but always liked the area around Arashiyama so I decided to stay there this time. I was pleasantly surprised at the quality of the hotel as some of the other reviews weren't too good. It's not the most convenient location to either rail stations but if you like strolling through the bamboo forest, along the river or on the temple grounds it can't be beat, especially at the price. Staff was helpful getting me a taxi on a rainy day and spoke enough English for my needs. The room was large by Japan standards, more like a western style motel. I would definitely return.
4 out of 5
by A verified traveler

Clean and comfortable

Posted Dec 29, 2015 on Hotels
Clean and comfortable. Recommended place to stay in Arashiyama.
3 out of 5
by RUEN DER

This traveler left a rating score only Posted Nov 6, 2015 on Hotels
4 out of 5
by yi ching from 台北

Posted Oct 12, 2015 on Hotels
客房寬敞,安靜!有免費大眾池溫泉。
2 out of 5
by Lee from London, living in Korea

This is NOT a ryokan.

Posted Oct 2, 2015 on Hotels
Unlike the classification on the Hotels.com website, the Razan is NOT a ryokan, which was the sole reason for booking. It is a regular, albeit Japanese, version of a standard motel/hotel. It is clean and has a standard, but not exceptional bath house. I appeared to be the only non-Japanese guest in the hotel during my two days there. There was much, good natured, amusement from the waitresses in the dining room for breakfast at my ignorance of the foods available, also some well-meaning, but incomprehensible instructions/offers of help. Contrary to the claim on the website, wifi is not available in the room and only within a 5 metre radius of the centre of the lobby.
4 out of 5
by YU-NIAN

This traveler left a rating score only Posted Sep 21, 2015 on Hotels