Lobby lounge
Check availability

Reviews of Wakamiya

3 out of 5
Wakamiya
701 Ebisu-tyo, Shimogyo-ku, Kyoto, Kyoto

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 19 reviews" "
Rating 8 - Good. 9 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ken

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While there are many Ryokan in/around Kyoto, Wakamiya is centrally located near Kyoto station and is situated in an easy to access area for both trains (Kyoto station) as well as buses passing by to many of the famous temples/shrines/attractions.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient and authentic
Convenient to train station. Ryokan was like stepping into Japan of 30+ years ago. Quaint, simple, authentic, clean and reasonably priced. Plus delicious and exquisite Japanese breakfast!
Response from General Manager on Feb 8, 2017
Thank you for your staying and good review. please come to kyoto and our hotel. please Good luck.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expedia said the children would stay for free. We checked in and were charged $90 PER child. More than we paid on Expedia. Room smelled like cigarette smoke.

8/10 Good

Stephanie, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful traditional experience
We loved our stay at the Wakamiya Ryokan! It was only a very short walk from the train station (perhaps 5 minutes) and within walking distance to many of the temples and other tourist destinations (about 15 - 20 minutes walk from the Nishiki shopping area). We hired bikes from the shop down the street and were able to explore the area very easily. The staff are very helpful and the room comfortable (small but cosy). We had a great view of the Kyoto Tower from our room. There is some traffic noise but nothing that kept us awake. There are heaps of amazing little restaurants along the street for plenty of traditional dinner options.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Close to the station
very close to the station and makes a great base to explore Kyoto and nearby cities
Response from Hotel sanoya on Mar 3, 2016
Thank you for your stay and good review. we`re looking forward to your visit again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

H H, Davao City, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very warm reception in Kyoto
The male manager and the room attendants are very warm, attentive and helpful. They helped us get directions right, gave us tea upon arriving and attended to our needs. Very good genuine ryokan experience all in all.
Response from Hotel sanoya on Mar 1, 2016
Thank you for your stay and good review. we`re try to good service for guest every day. we`ll be ready more good ryokan wakamiya. please come to kyoto and stay our hotel. we`re looking forward to your visit

10/10 Excellent

J, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to Kyoto Station, Japan-Style
Loved this hotel. Althou it's not top notch quality but for the price we paid, we experienced Japanese style room, a spa, great service. There's snacks when we return and hot water in the room, tatami bed made up. Loved it. Plenty of places to eat around the place and close to Kyoto station about 5 mins walk which is very convenient consider we travel around a lot to see temples and also trip to Nara.

6/10 Okay

Verified traveler

Disliked: Staff & service

10/10 Excellent

aytun, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wakamiya
The only downside is the fact that none of the employees can speak English. They can speak only a few words so if you need their help to have a reservation made or to purchase tickets for a show you are out of luck.

8/10 Good

Xin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老式飯店，設備較舊但是很乾淨，櫃台很親切。距離京都車站非常近，有超市。希望設施新穎亮麗的話不適合住此。
Response from ホテル佐野家 on Jun 23, 2018
Thank you for your staying. and good review. please good luck for your life.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
你的不二之選
旅館離京都車站只有5分鐘的路程，非常方便。旅館職員亦很有禮貌，每日定點有職員會親臨房間鋪設日式布團。頂樓有公共浴室，雖然面積較小，但通常都沒人用，讓你可獨享整個浴室。
Response from General Manager on Feb 8, 2017
投宿谢谢。 如果像顾客可以再来一样地更漂亮的因为请让我准备房间，饭菜来了京都 请再来。 等候。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務親切
距離東本願寺很近，服務很親切房間也算乾淨整潔，大致上是個還不錯的住宿地方
Response from Hotel sanoya on Mar 2, 2016
投宿谢谢。 如果像顾客可以再来一样地更漂亮的因为请让我准备房间，饭菜来了京都 请再来。 等候。

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
交通方便
离京都站非常方便，就是马路边不够安静，逢上当地大假，价格涨了不少，楼上有澡堂泡澡，这个很好，舒缓一下疲劳
Response from Hotel sanoya on Mar 2, 2016
投宿谢谢。 如果像顾客可以再来一样地更漂亮的因为请让我准备房间，饭菜来了京都 请再来。 等候。

8/10 Good

Wai Kwok, Hong Kong

Liked: Cleanliness, staff & service
在車站要行10分鐘才到達酒店。 午夜12時關門，不能進出！ 整體服務滿意。
Response from Hotel sanoya on Mar 2, 2016
投宿谢谢。 如果像顾客可以再来一样地更漂亮的因为请让我准备房间，饭菜来了京都 请再来。 等候。

6/10 Okay

Yassina, Madrid

Disliked: Property conditions & facilities
Ryokan bien ubicado
La estancia como ryokan estuvo normal frente a otros ryokan que están ubicados en pueblo y no en pleno centro de la ciudad ( se nota mucho la diferencia en los detalles del trato). No le vendría mal una reforma ya que es bastante antiguo.
Response from Hotel sanoya on Mar 2, 2016
Thank you for your stay. we`ll be ready more good room and delicious Japanese food for guest. please visit to our Hotel Sanoya. we`re looking forward to your visit.

8/10 Good

Willa

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

YH, taiwan

Liked: Cleanliness, room comfort
staff are nice but can not speak English
it will be a great hotel if you speak Japanese. In all the service is nice but I am not happy that my brand new tooth brush had been thrown away and I can not even ask for an explain from hotel cause they can not understand what I was saying at all.
Response from Hotel sanoya on Mar 2, 2016
这次是投宿谢谢。 在本馆牙刷丢失，非常失礼了。 十分抱歉。 为使没有再一样事做。

8/10 Good

XYZZYX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Good. The hotel staff are friendly.
Response from Hotel sanoya on Mar 2, 2016
Thank you for your stay and good review. we`ll try more good service for our guest. please visit again our ryokan wakamiya.