Ratings based on 1,379 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Dec 16, 2017
There is underpass that links Kyoto station to the hotel. Nearby, there is restaurant that sells cheaper meals than in Kyoto station.
Comment from Hotel Management
Dec 17, 2017 by HotelKeihanKyotoGrande hamanaka, Hotel Management
Thank you very much for staying at our hotel. Thank you also for your cooperation in leaving a review. All the staff will continue to work hard every day to improve and bring more satisfaction to our visitors. We truly hope that you will stay with us again in the future. Assistant manager.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2017
We stayed one night triple room on Nov 18, 2017. The room is quite enough and clean.
Comment from Hotel Management
Nov 30, 2017 by Assistant manager GOTO, Hotel Management
Thank you for choosing to stay with Hotel Keihan Kyoto Grande. We are glad to have been of assistance to you during your travels. We look forward to meeting you again in the future. Assistant manager GOTO
4 out of 5
Recommended
for Everyone
by A verified traveler from denver, CO

Nice hotel

Posted Nov 19, 2017
Location is great and very closed by to the train station. Excellent breakfast buffet!
Comment from Hotel Management
Nov 19, 2017 by Assistant manager GOTO, Hotel Management
Thank you for choosing to stay with Hotel Keihan Kyoto Grande. We are glad to have been of assistance to you during your travels. We look forward to meeting you again in the future. Assistant manager GOTO
5 out of 5
Recommended
for Everyone
by A verified traveler from thailand

NICE HOTEL, VERY CLOSE TO KYOTO STATION

Posted Nov 16, 2017
THE HOTEL STAFF WERE ALL GOOD. THE BREAKFAST HERE WAS VERY NICE AND HEALTHY. THERE WERE BOTH JAPANESE AND AMERICAN BREAKFAST. I LIKED THE SMOOTIES HERE VERY MUCH. IF I COME FOR HOLIDAYS IN KYOTO AGAIN, I SURELY PICK TO STAY IN TGIS HOTEL.
Comment from Hotel Management
Nov 18, 2017 by Isagawa, Hotel Management
Thank you for choosing to stay with Hotel Keihan Kyoto Grande. We are glad to have been of assistance to you during your travels. We look forward to meeting you again in the future. Assistant manager Isagawa
3 out of 5
by A verified traveler from Honolulu

Convenient.

Posted Nov 2, 2017
Pros: Easy to get in and out of
Cons: Rooms were smaller than expected
Across from Kyoto main station so lots to do. I think if I go back to Kyoto I'll stay away from town. I like the city but could of had a better vibe in Hayashiyama district.
Comment from Hotel Management
Nov 7, 2017 by Kawakita, Hotel Management
Thank you for choosing to stay with Hotel Keihan Kyoto Grande. We are glad to have been of assistance to you during your travels. We look forward to meeting you again in the future. Assistant manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 29, 2017
Pros: Good location right by the bus and train station. Helpful staff on reception.
Cons: The design of the rooms could be improved with space for a suitcase on a rack.
Location: Very easy to get to all locations within Kyoto.
Excellent location. I had one of the superior rooms on the 13th floor where there was a lounge area and free hot drinks, so there was no need for the extra tea and coffee making facilities in the room. Also the bathroom was huge including a shower with body jets in addition to a bath. Staff were very helpful.
Comment from Hotel Management
Nov 8, 2017 by Hotel Keihan Kyoto Grande Konishi, Hotel Management
Thank you for choosing to stay with Hotel Keihan Kyoto Grande. Thank you also for your cooperation in leaving a review. We are glad to have been of assistance to you during your travels. We look forward to meeting you again in the future. Assistant manager Konishi
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent Hotel Relatively Close to Kyoto Station

Posted Oct 26, 2017
Pros: Proximity to the Kyoto JR Station.
Location: Close to the south gate of Kyoto Station.
Overall 3.5 stars hotel. Relatively close to the Kyoto JR Station and bus stop. Room is generally good.
Comment from Hotel Management
Nov 7, 2017 by HOTEL KEIHAN KYOTO GRANDE Assistant manager YASUGI, Hotel Management
Thank you for choosing to stay with Hotel Keihan Kyoto Grande. We are glad to have been of assistance to you during your travels. We look forward to meeting you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great hotel in good location.

Posted Oct 22, 2017
Friendly, helpful staff. Great breakfast with Japanese and western food. Close to Kyoto railway station and walking distance to tour buses and city center for Kyoto Tower, restaurants, bars etc. We booked superior room and an entire floor is dedicated to this room type with coffee machine, microwave etc and sitting area with city views. Hotel Keihan exceeded our expectations.
Comment from Hotel Management
Oct 24, 2017 by Assistant Manager Sugimo, Hotel Management
Thank you for choosing to stay with Hotel Keihan Kyoto Grande. We are glad to have been of assistance to you during your travels. We look forward to meeting you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice big modern hotel at Kyoto Station

Posted Oct 3, 2017
Pros: Situation and clealiness.
Cons: Do not book a single room for two people. Staff should be more receptive and speak better English.t
Location: Connected to everything around. Subway system, bus routes to visit sites, JR station ....
Hotel is modern and very well situated. The reception staff are not very helpful and speak limited English. The room is very comfortable, modern, clean and comfy. The issue is that it is way too small form two people. It is perfect for one person. Lots of restaurants around.
Comment from Hotel Management
Oct 5, 2017 by HotelKeihanKyotoGrande Assistant Manager Sugimoto, Hotel Management
Thank you for staying with us. We strive to improve to be satisfied all of our guest. Thank you for sharing your review. If you have a chance to come to Kyoto again, please stay us again. We are looking forward to your next stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Great hotel .

Posted Sep 19, 2017
Off the JR train into the hotel, friendly staff, buses and taxis out front. Hotel modern and spotless, rooms spacious for Japan and comfortable. Would stay again.
Comment from Hotel Management
Sep 21, 2017 by Hotel Keihan Kyoto Grande Assistant Manager YASUG, Hotel Management
Dear Thank you for choosing to stay with Hotel Keihan Kyoto Grande. We are very pleased to hear that you had a pleasant stay. And we are very pleased to say that you would like to stay again. Thank you for taking the time to write a review. We look forward to meeting you again in the future.