very happy staying there. Staff service and cleanliness was amazing.
Room was great and access to airport and city was great.
Hotel has shuttle to airport and city center - that was great
Pool and gym cost extra per day per person - :(
Comment from Hotel Management
Mar 6, 2017 by Josep Mª Serra General Manager, Hotel Management
Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating to your stay with us. At the Hotel Hesperia Tower & Fira Suites, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied with our service, the quality of our rooms, our location and shuttle service.
Concerning your comment about the price of the swimming pool, allow me to say the price not only includes using the pool but using all gym facilities, to gain admission in all the Spa area with hydromassage and several shower treatments, to be supported by one personal trainer and being allowed to participate in diferent sport courses and longer list of different services stipulated in our website.
Thanking you again for your time and your comments, I look forward to hearing from you soon.