Thank you very much for your valoration

Dear Gratiel,We regret to learn that the hotel condition didn't live up to your expectations. We are undergoing a continuous improvement process to make it better soon enough. We hope to have the chance to have you around again to offer you a totally satisfactory experience.

Dear Togay,Thank you very much for your visit and for taking the time to share some feedback. We sincerely apologize if you experienced problems with the room keys. We hope that the rest of your stay has been pleasant. We will continue striving to improve our service and we hope to be given another opportunity and welcome you again soon.Best wishes,Paula CastellàDuty Manager

Apreciada Any,Muchas gracias por hacernos llegar la valoración de su estancia y por puntuarnos con 5 estrellas! Nos alegra que su visita haya sido plenamente satisfactoria y esperamos volver a recibirla entre nosotros muy pronto.Atentamente,Paula CastellàDuty Manager

Dear Arthur,On behalf of the entire team that strives daily to achieve your satisfaction, we thank you for your wonderful feedback of your stay.We are really happy to hear that you enjoyed your stay and that you would recommend the experience to your family and friends!Looking forward to seeing you again on another occasion, we send you our best regards.Paula CastellàDuty Manager

Dear Henry,Thank you for your loyalty and trust by choosing us to spend your holidays in Barcelona.It is very rewarding to see that we made your stay fully pleasant and that you enjoyed all our services and facilities.We look forward to welcoming you again soon and send you our warmest regards.Paula CastellàDuty Manager

Dear Cesar,Many thanks for your visit and for taking the time to share some feedback related to your stay.We are glad to see that you had a good experience at our apartments and we will continue working to improve and offer you an even better stay if you decide to visit us again.We remain at your entire disposal and send you our best wishes.Paula CastellàDuty Manager

Dear Kumaran,Thank you very much for choosing us and for taking the time to rate your experience. We apologize if we did not meet your expectations and we will continue working to be better.We hope to be given another opportunity and welcome you again.Best wishes,Paula CastellàDuty Manager

Dear Todd,We thank you for sharing your review of the apartments with us. We are sorry to hear that we were not able to offer you as great an experience as you expected. We will continue working to improve so that on your next visit everything meets your expectations.Best wishes,Paula CastellàDuty Manager

Dear Konstantin,Thank you for your time and comments. We are very sorry if you had any problems with the soundproofing of the hotel. We will study your request to improve in the future. We hope that the rest of your stay was satisfactory and we hope to see you again on another occasion.Kind regards,Paula CastellàDuty Manager

Dear Vigoosh,Thank you very much for your loyalty and trust by choosing Hesperia Fira Suites. Your positive feedback encourages the team to continuously exceed quality standards.We look forward to seeing you again very soon on your next trip to Barcelona and send you our warmest regards.Sincerely,Paula CastellàDuty Manager

Dear Alba,Thank you for your very positive feedback. We are really glad to know that we perfectly met your expectations and we would love to welcome you again soon.Kind regards,Paula CastellàDuty Manager

Dear Alondra Maria,Thank you for sharing with us your impressions regarding your recent stay at Hesperia Fira apartments.We are delighted to know that you had a wonderful experience and we would be very happy to welcome you on another occasion to continue being part of your holidays.Warm regards,Paula CastellàDuty Manager

Dear guest,Many thanks for taking the time to share with us your comments regarding your stay at Hesperia Fira Apartments. We are happy to know that we met all your expectations and we hope to have you back with us very soon to continue being part of your holidays.Warm regards,Paula CastellàDuty Manager

Dear Ms. Hall, Thank you very much for having taken time to provide us with your valuable feedback on your recent stay with us. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. At the Hotel Hesperia Barcelona Tower & Fira Suites, our aim is to exceed the expectations of our guests and we deeply regret when we do not achieve this. Please accept my most sincere apologies for the inconveniences caused. I am personally following up on this case in order to avoid a repetition of this situation. Thanking you again for your time and comments, which we will take into consideration for our future reviews, I remain at your entire disposal and send you my best regards. Cordially, Guzmán Muela General Manager

Dear Nikheel, Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating to your stay with us. At the Hotel Hesperia Tower & Fira Suites, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon. Kind regards, Guzmán Muela General Manager

Dear Joan, Thank you very much for having taken time to provide us with your valuable feedback on your recent stay with us. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. At the Hotel Hesperia Barcelona Tower & Fira Suites, our aim is to exceed the expectations of our guests and we deeply regret when we do not achieve this. Please accept my most sincere apologies for the inconveniences caused. I am personally following up on this case in order to avoid a repetition of this situation. Thanking you again for your time and comments, which we will take into consideration for our future reviews, I remain at your entire disposal and send you my best regards. Cordially, Guzmán Muela General Manager

Dear guest, Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating to your stay with us. At the Hotel Hesperia Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon. Kind regards, Guzmán Muela General Manager

Dear Guest, I would like to thank you for your trust choosing the Hesperia Fira Suites for your recent visit to Barcelona and for sharing your experience with other travelers. We do really appreciate your comments. It is always a pleasure to know that guests feel comfortable at the hotel. Our staff work to provide our guests with the best hospitality service possible and I am proud to know we achieved this. Looking forward to welcome you again in the future. Warm regards,

Dear William, Thank you very much for having taken time to provide us with your valuable feedback on your recent stay with us. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. At the Hotel Hesperia Barcelona Tower & Fira Suites, our aim is to exceed the expectations of our guests and we deeply regret when we do not achieve this. Please accept my most sincere apologies for the inconveniences caused. I am personally following up on this case in order to avoid a repetition of this situation. Thanking you again for your time and comments, which we will take into consideration for our future reviews, I remain at your entire disposal and send you my best regards. Cordially, Guzmán Muela General Manager

Dear guest, Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating to your stay with us. At the Hotel Hesperia Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon. Kind regards, Guzmán Muela General Manager

Dear guest, Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating to your stay with us. At the Hotel Hesperia Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. Thanking you again for your time, I look forward to hearing from you soon. Kind regards, Guzmán Muela General Manager

Dear Michael, Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating to your stay with us. At the Hotel Hesperia Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. We are aware of the importance of feel at home when travelling so it is a pleasure to read that we have reached your expectations and you have enjoyed your time with us. Thanking you again for your time and your comments, I look forward to hearing from you soon. Cordially, Guzmán Muela General Manager

Dear Suhman, Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating to your stay with us. At the Hotel Hesperia Barcelona Tower & Fira Suites, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. I would like to apologize for the inconvenience caused. Thanking you again for your time and your comments, I look forward to hearing from you soon. Cordially, Guzmán Muela General Manager

Dear guest, Thank you very much for having taken time to provide us with your valuable feedback on your recent stay with us. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. At the Hotel Hesperia Barcelona Tower, our aim is to exceed the expectations of our guests and we deeply regret when we do not achieve this. Please accept my most sincere apologies for the inconveniences caused. I am personally following up on this case in order to avoid a repetition of this situation. Thanking you again for your time and comments, which we will take into consideration for our future reviews, I remain at your entire disposal and send you my best regards. Cordially, Guzmán Muela General Manager

Dear guest, Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating to your stay with us. At the Hotel Hesperia Barcelona Tower, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied. I would like to apologize for the inconvenience caused. I am personally following up on the comment to work on it and trying to avoid it happens again. Thanking you again for your time and your comments, I look forward to hearing from you soon. Cordially, Guzmán Muela General Manager