Ratings based on 709 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Needed to be near the hospital

Posted Aug 23, 2017
The staff was excellent and so helpful to me during my stay as a family memeber was in nearby hospital. Amazing service and property to spend a longer stay in.
4 out of 5
Recommended
for Everyone
by A verified traveler from derby

Great Apartment

Posted Aug 22, 2017
Great all round. Balcony was really big. Bit of a distance from central and the beach but overall very pleased.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norfolk, England

Nice hotel,

Posted Jul 24, 2017
Cons: Larger shuttle bus, some guests had to be left in town because not enough seats for all, then they had a two hour wait for next bus.
Great hotel, we stayed in the suites, very clean. Shuttle bus was handy, but timings not ideal for our flight times. Would stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Nice Hotel close to the airport

Posted Jul 18, 2017
Pros: The comfort of the suite and the shuttle.
Cons: Everything was perfect.
Location: Not much around but the metro station was 5 minutes away and there was a shopping mall 10 minutes away by car.
The suite was very modern and comfortable, there was 24 hours room service and they had a security person during the night at the reception. The suites are located just next to the Fira Tower Hotel where is the check in. The staff is very helpful and there is a free shuttle going to the city center and to the airport. The hotel is located 5 minutes walking from the metro, which is very helpful as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Good accommodation

Posted Jun 30, 2017
Welcoming staff on reception. Has requested a twin room but was given a double. The staff were able to switch to a twin the following day. The self catering equipment was not provided on arrival. It turned out that this had to be requested as is not automatically provided in the rooms. The hotel is approx. 20 minutes from central Barcelona with the nearest station a few minutes walk away. Good location but nothing to see or do in the area. The hotel does however have excellent facilities and I would stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manhattan Beach CA

Nice hotel but too far from city center

Posted Jun 5, 2017
The hotel was very nice and clean but my husband and I. Noticed some terrible smell and we asked the front desk to give us another room but the guy in the front desk told us that there's no more room. But when my husband and I got back from the sightseeing the smells got worsened and so we call the front desk again and that night we got moved from another room. It was kind of a pain because it was 1:30 am. They could of moved us earlier it would of been nice. The manager Alberto was nice and professional he apologize for what happened.
5 out of 5
by A verified traveler

A very happy stay

Posted May 30, 2017 on Hotels
It is very convenient location to get to Barcelona airport (BCN) either by the hotel provided shuttle bus or by city bus. The hotel is also very close to a subway station to reach out city's other places.
4 out of 5
by Mickey

Accessible to downtown and the airport.

Posted May 3, 2017 on Hotels
The shuttle was good and the hotel is very close to the metro. We enjoyed the breakfast buffet and a supper. The service at the evening supper was not as gracious because I believe they were understaffed. The mattresses were not comfortable in the suites but the showers were fabulous. Would stay again.
Comment from Hotel Management
May 5, 2017
Dear Guest, Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating to your stay with us. At the Hotel Hesperia Tower & Fira Suites, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied with our service, welcoming and location. Thanking you again for your time and your comments, I look forward to hearing from you soon. Cordially, Josep Mª Serra General Manager
4 out of 5
by Mario

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 20, 2017
Apreciado Huésped, Agradezco que haya dedicado unos minutos de su apreciado tiempo para hacernos saber su importante opinión sobre su reciente estancia en nuestro Hotel y de los servicios prestados durante los días que estuvo con nosotros. En el Hotel Hesperia Tower & Fira Suites nuestro objetivo es superar las expectativas de nuestros clientes y es bueno saber cuándo lo logramos. Calificaciones como éstas nos estimulan aún más para superarnos cada día, y es reconfortante saber que valora el servicio en general. Reiterando mi agradecimiento por tener en cuenta nuestro hotel, la confianza depositada en nosotros y esperando poder recibirle de nuevo en su próximo viaje a Barcelona, quedo a su entera disposición y le envío mis más atentos saludos. Cordialmente, Josep Mª Serra Director General
4 out of 5
Recommended
for Everyone
by A verified traveler

First time in Barcelona

Posted Apr 9, 2017
I like that they provide shuttle to/from airport as well as City Center. Breakfast was good.
Comment from Hotel Management
Apr 10, 2017 by Josep Mª Serra General Manager, Hotel Management
Dear Guest, Thank you very much for having taken a few minutes of your time to provide your valuable feedback relating to your stay with us. At the Hotel Hesperia Tower & Fira Suites, our aim is to exceed the expectations of our guests. It is most inspiring for all members of our team, to know that we succeeded in our effort and you were satisfied with our service, breakfast and shuttle. Thanking you again for your time and your comments, I look forward to hearing from you soon. Cordially,