Aerial view

Reviews of Grand Hôtel Les Endroits

4.5 out of 5
Grand Hôtel Les Endroits
Boulevard Des Endroits 94-96, La Chaux-de-Fonds, NE

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 61 reviews" "
Rating 8 - Good. 22 out of 61 reviews" "
Rating 6 - Okay. 3 out of 61 reviews" "
Rating 4 - Poor. 2 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jin

Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick stay, found the front desk staff to be friendly and super helpful. Would not hesitate to stay there again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

J

Liked: Staff & service, property conditions & facilities, room comfort
Great stay at LCdF in this hotel. Really enjoy the sauna, relaxation room, pool and spa. Everything out of this world!
Stayed 3 nights in Sep 2018

10/10 Excellent

arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Melvyn, UK

Liked: Cleanliness, room comfort
Hot monopoly in La Chaux de Fonds
There are no alternative 4-star hotels in this town with equivalent facilities of spa and restaurant and outdoor grill haus. Hence the "monopoly". Alas, for a 4-star hotel, it has no cool air conditioning. There is a thermostat on the wall set to 20°C minimum AND maximum temperatures. That sounds wonderful, except nothing happens as there is no cool air outlet and the room temperature showed 26°C, which matched the weather report. That is the "hot" part of this review. You can open the patio door for outside air to circulate but it's also at 26°C. Also, flies and other insects can get in to dive at you. It is Switzerland after all, and the cows are in the next field, fully equipped with flies. I've stayed here both in Winter and late Summer. Temperature control is much better in Winter.

8/10 Good

Donald, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel; bit far from town.
Good hotel. Nice staff.

8/10 Good

peter, Grayshott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hôtel Les Endroits
Excellent restaurant, modern rooms with minimalist design. Bar area lacks atmosphere. Currently undergoing a major development to add a health spa, so construction work kicks off at 8.30 each morning. A few km from the town so best to have some transport with you.

10/10 Excellent

Evan R, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fourth time here
Just terrific. Clean, good breakfast, excellent service, front rooms have views of the city and meadows across the valley of a few watchmakers

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good countryside location
Good family run hotel, good restaurant, pleasant location out of town in farmland and woodland surroundings.

8/10 Good

Scott, UK

Liked: Staff & service
Best hotel in La Chaux De Fonds
OK hotel, expensive, but it is Switzerland!

8/10 Good

Robozon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suprisingly good
The hotel was a little hard to find, up a narrow road above the town, but worth the effort. Very helpful receptionist and nice room. Managed to get by speaking English but French would make it easier. Good Wi-Fi.

6/10 Okay

Henri

Stayed 1 night in Sep 2022

8/10 Good

Bruno

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Francesco

Stayed 1 night in Apr 2022

8/10 Good

Pierre

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Sandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super SPA
Stayed 2 nights in Aug 2021

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dans l’ensemble tout c’est très bien passer, le personnel tres sympathique, le fitness et le wellness top. Par contre le déjeuner étais compris dedans mais il étais vraiment petit et si on voulais des choses en plus tout étais en supplément donc un peu dommage et l’emplacement de l’hôtel en hiver et un peu compliquer si on as pas une bonne voiture. Mais sinon c’est vraiment un chouette hôtel avec des paysages juste magnifiques.
Stayed 4 nights in Dec 2020
Response from Famille Vogt on Jan 13, 2021
Bonjour, Tout t'abord nous vous remercions d'avoir choisi Les Endroits pour votre séjour et pour votre chouette commentaire. Nous souhaitons juste apporter une précision concernant le petit-déjeuner, le choix au buffet est très vaste avec beaucoup de produits locaux-régionaux. Cela comprend assortiment de diverses viandes froides, fromages, bircher müesli maison, fruits et légumes frais, divers mets d'oeufs comme les oeufs brouillés par exemple, céréales avec lait de vache ou lait d'amande, pains traditionnel ou sans gluten, mais aussi jus pressés, prosecco, et autres à découvrir sur place. Le petit-déjeuner au buffet est inclus dans le prix de la nuitée. Vous avez choisi de prendre votre petit-déjeuner en chambre, dans ce cas il y a un certain nombre de choses incluses et d'autres qui sont sur commande et payantes. Nous serions très heureux de vous accueillir pour un nouveau séjour bien-être et vous adressons nos meilleures salutations.

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repos
Soiree au spa et repas excellent au resto de l'hotel. Chambre zres agreable et propre. Situation tres calme. Bref sejour repos au top
Stayed 1 night in Oct 2020

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes und ruhig, gelegenes Hotel
Stayed 2 nights in Sep 2020

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Charles-André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle région ! L’hôtel est super, le prix est quand même surfait ! Malgres un super spa et un service irréprochable, ça ne justifie pas
Stayed 2 nights in May 2020

4/10 Poor

Ece

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'excellence est au bon endroit
Stayed 1 night in Nov 2019

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon séjour !
Stayed 2 nights in Jul 2019

8/10 Good

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse
Chambre spacieuse, équipée simplement avec l'essentiel mais fonctionnelle hôtel bien entretenu mais à rénover bientôt SPA & piscine + salle de sport au top, un vrai moment de détente dommage que le tout ferme à 21h... Cuisine traditionnelle très bonne mais à rendre plus dans l'air du temps très bons vins ! personnel au top, surtout à la réception, mériterait de gagner en efficacité au restaurant le soir (j'ai attendu presque 10 min pour être installé alors que le restaurant était à moitié plein) Alentours très verts (forêt, plaines...)
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Hotel très bien entretenu même si commence à être un peu vieillot Très propre Personnel très serviable, souriant, à l'écoute. Surtout à la réception. La gérante est toujours et prend soin de son hôtel. Elle gagnerait certainement en sympathie si elle souriait un peu. Restaurant très bon mais cuisine à moderniser
Stayed 1 night in Jul 2019

8/10 Good

Saad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel
Personnel très pro Hôtel très propre et bien entretenu Centre de remise en forme impeccable Les chambres pourraient être mieux aménagées et le mobilier un peu rénové Cadre agréable et apaisant autour de l'hotel Restaurant de très bonne facture Certains employés pourraient gagner à sourire / être plus agréables
Stayed 2 nights in Jun 2019

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Parfait SPA top
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel, leider ist der Empfang nicht der deutschen Sprache mächtig. Dies ist sehr schade in dieser Preisklasse Aber sehr freundlich 😊, ich empfehle es weiter!
Stayed 1 night in May 2019

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2019

6/10 Okay

Frédéric

Liked: Cleanliness, staff & service
Déception
Positif : Bien placé, endroit calme, agréable Restaurant de qualité, carte variée Très beau Spa Négatif : le Spa est ouvert aux personnes extérieures à l'hôtel : cela entraîne une surfréquentation qui gâche totalement le plaisir de l'endroit, l'ameublement et la déco des chambres sont tristes et l'éclairage des chambres est sinistre
Stayed 6 nights in Feb 2019

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel / spa Wellness
Magnifique séjour dans un complexe hôtel SPA de qualité. Notre séjour de deux nuits était formidable.
Stayed 2 nights in Jan 2019

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre spacieuse, confortable avec terrasse.
Stayed 2 nights in Oct 2018

10/10 Excellent

Christoph

Very nice hotel with great spa and restaurant - friendly staff
Stayed 1 night in Sep 2018

10/10 Excellent

claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
Bonjour, Merci beaucoup pour votre excellente notation. Avec nos meilleures salutations Famille Vogt & Team Les Endroits

8/10 Good

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christoph, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine gute Wahl
Freundliches Personal und eine gute Kueche. Besonderheit und gut es gibt kein Problem mit parken, da ein grosser Parkplatz am Hotel vorhanden ist. Das Fruehstuck ist reichlich.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
80er Jahre Charm einer Altersresidenz.