Ratings based on 90 Verified Reviews

4.5 out of 5
85% of guests recommend
4.5 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 10, 2019
4 out of 5
by A verified traveler

Posted Jun 2, 2019
Pros: staff is amazing, food is some of the best I’ve had, views are breathtaking and pool is beautiful Cons: getting there and back will take 4hrs each way and you’ll pay $260 each way if you use the hotel transportation, no beach access, area around the hotel is not for tourists so you are in the hotel all the time, room was basic wish it at least had a mini bar
Comment from Hotel Management
Jun 3, 2019 by Carlos Rondon, Hotel Management
Dear guest, Thank you for your comments. Your comments are very important to us and we appreciate the time taken for this. Thanks also for highlighting our food and the good service of our team. We hope to see again at Casa Bonita Tropical Lodge. Kind regards, Reservations
5 out of 5
by A verified traveler

Posted May 13, 2019
Comment from Hotel Management
May 29, 2019 by Carlos Rondon, Hotel Management
Dear guest, Thank you for rating us. We hope to see again at Casa Bonita Tropical Lodge!
5 out of 5
by A verified traveler

Posted May 13, 2019
The most beautiful location. The service was excellent.
Comment from Hotel Management
May 29, 2019 by Carlos Rondon, Hotel Management
Dear guest, Thank you for your comment. Kind regards, Casa Bonita Team
4 out of 5
by A verified traveler

Posted Apr 30, 2019
The River Suite doesnt have a bathroom door to the patio so we have lizards and a frog in our bathroom
Comment from Hotel Management
May 29, 2019 by Carlos Rondon, Hotel Management
Dear guest, Thank you for your comment. Kind regards, Casa Bonita Team
5 out of 5
by A verified traveler from Austin, us

Posted Apr 28, 2019
Very friendly staff, courteous and efficient service. Excellent fresh food made a la carte. We definitely recommend and plan to visit again.
Comment from Hotel Management
May 29, 2019 by Carlos Rondon, Hotel Management
Dear guest, Thank you for recommend us. It's a pleasure to us know that you enjoyed your stay. We hope to see you again at Casa Bonita Tropical Lodge.
5 out of 5
by A verified traveler

Posted Apr 22, 2019
Beautiful bello bello Bella bello bello hermoso hermoso hermoso
Comment from Hotel Management
May 29, 2019 by Carlos Rondon, Hotel Management
Estimado cliente, Gracias por su comentario. Nos place saber que le gusto la belleza de nuestra propiedad. Esperamos recibirle nuevamente y pueda disfrutar nuevamente de nuestro maravilloso hotel.
2 out of 5
by A verified traveler from Atlanta GA

Posted Apr 22, 2019
Property is shown beach front and does not exist . The beach is a few miles away Parking is limited . Driveway,entrance is in bad shape , not paved and not maintained , it's really bad , so bad don't drive your pregnant wife there , unless you want her to give birth there . Charged me $70 plus 28% tax for extra child. Staff starts selling shore excursion at check in after a long drive wh n we just wanted to settle . The place overhaul is nice , the staff is good but the need to fine time their ways and take care of that driveway .
Comment from Hotel Management
May 29, 2019 by Carlos Rondon, Hotel Management
Deal Paul, Thank you for your comment. It will help us to improve. We apologize fro any inconvenience that you had during your stay. We hope to receive you again and change the impresion you had.
5 out of 5
by A verified traveler from Santo Domingo

Posted Apr 22, 2019
I loved the view and the service was awesome. Very friendly and professional staff. The food was good and we really enjoyed our time there.
Comment from Hotel Management
May 29, 2019 by Carlos Rondon, Hotel Management
Dear guest, We appreciate your comment and thank you for qualification our staff and restaurant as a excellent. We hope to see again at Casa Bonita Tropical Lodge.
5 out of 5
by A verified traveler

Posted Apr 5, 2019
Comment from Hotel Management
May 29, 2019 by Carlos Rondon, Hotel Management
Dear guest, Thank you for rating us. We hope to see again at Casa Bonita Tropical Lodge!