Get an overview of this hotelSki-in/ski-out hotel with a ski shuttle

Popular property highlights

Free WiFi
Swimming pool
Laundry facilities


Conveniently located near the ski slopes, this hotel in La Clusaz is within 3 mi (5 km) of L'Étale, Névé, and Col des Aravis. Arvis Aquatic Park is 2.3 mi (3.8 km) away.

Hotel Features

Ski into Les Chalets de la Serraz, where you can enjoy a drink at the bar/lounge and relax in massage/treatment rooms.

Room Amenities

All 10 rooms provide free WiFi, balconies or patios, and Select Comfort beds. Satellite TV, separate bathtubs and showers, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Les Chalets de la Serraz features 2 spa tubs, ski-in/ski-out access, and a seasonal outdoor pool. A bar/lounge is on site where guests can unwind with a drink. This ski hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff.

  • Conference space size (meters) - 30 
  • Ski storage 
  • Ski-in/ski-out access 
  • Bar/lounge 
  • Free ski shuttle 
  • Number of spa tubs - 2 
  • Rooftop terrace 
  • Breakfast available (surcharge) 
  • Front desk (limited hours) 
  • Turkish bath/Hammam 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Total number of rooms - 10 
  • One meeting room 
  • Number of floors - 2 
  • Dry cleaning/laundry service 
  • Number of buildings/towers - 3 
  • Garden 
  • Outdoor seasonal pool 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Room Amenities

  • Balcony or patio 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • In-room safe 
  • Desk 
  • Rollaway/extra beds available 
  • Satellite TV service 
  • Free WiFi 
  • In-room climate control (air conditioning) 
  • Sleep Number by Select Comfort mattress 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:00 AM.

Nearby Things to Do

2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access.

Hotel Policies


Check-in time starts at 3 PM

Check-in time ends at 7 PM

Special check-in instructions:

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the property using the information on the reservation confirmation received after booking.


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 0.75 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 18 for adults and EUR 0 for children (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Chalets Serraz
  • Chalets Serraz Hotel
  • Chalets Serraz Hotel La Clusaz
  • Chalets Serraz La Clusaz
  • Serraz

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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