Ratings based on 201 Verified Reviews

3.9 out of 5
74% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler

Nice Hotel in trendy neighborhood

Posted Dec 16, 2016
Great hotel at a great price. Near great restaurants and good shopping in one of the trendiest areas of Mexico City. Rooms are a little small, but rooftop and breakfast far make up for it.
Comment from Hotel Management
Oct 5, 2017 by Cesar E, Hotel Management
Thank you very much for your comments. We are working to give a better service during your stays
4 out of 5
by A verified traveler

Posted Jul 22, 2016 on Hotels
Comment from Hotel Management
Oct 5, 2017
Gracias por sus comentarios. Seguimos trabajando para mejorar su experiencia con nosotros
5 out of 5
by Natasha from Natasha from Texas

Mexico City, De Fe/CDMX.

Posted Jul 13, 2016 on Hotels
Ok y'all, it's Natasha from Texas again and I am sharing my recent experience while traveling abroad for work. I was at this hotel for 7 nights and 8 days. If you have read any of my past reviews, you know I try and keep it as real and reasonable as possible. So, being from Texas, I like a good air conditioner. This room did not have a good air conditioner. In fact, I was moved from my first room bc the air was not working. In the second room, it was a bit better but it didn't make much difference. I ended up opening the windows at night. But in every other way this hotel is FANTASTIC! Great staff with all the extra's you would want in Mexico City, De Fe, CDMX. They have a solid breakfast buffet and menu. The lunch and dinner menu are basic but honestly, if you are staying here, you should walk in the neighborhood and eat at one of the local places for half the cost and more choices. I did have a couple of breakfast meetings and this place is a local hot spot for the roof top bar. I didn't use this but maybe next time. Perks are certainly the neighborhood. Be mindful if you are conducting business in Centro/Centro Historic that you will need to plan for taxi travel time of 30 min to an hour depending on the traffic. Other wise, stay here!!!
Comment from Hotel Management
Oct 5, 2017
Thank you very much for your honest comments Natasha. We appreciate them very much and we're glad to hear you had a good stay with us on CDMX. We hope to see you soon and show you the improvements we have made on the property
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2016
Great experience. Great location and friendly staff
Comment from Hotel Management
Oct 5, 2017 by Cesar E, Hotel Management
Thank you very much for your good comments. We will work to keep our service as you deserve
4 out of 5
by Juanita

Posted Feb 3, 2016 on Hotels
Comment from Hotel Management
Oct 5, 2017
Hola Juanita. Muchas gracias por tus comentarios. Puedes estar segura que constantemente trabajamos para mejorar las experiencias de nuestros clientes. Esperamos poder recibirte en un futuro
4 out of 5
by A verified traveler

Posted Jan 9, 2016 on Hotels
Comment from Hotel Management
Oct 5, 2017
Hola Agradecemos muchos sus comentarios. Esperamos poder seguir contando con su preferencia en un futuro.
5 out of 5
by A verified traveler

Posted Dec 6, 2015 on Hotels
Comment from Hotel Management
Oct 5, 2017
Muchas gracias por sus comentarios. Esperamos poder recibirlos en su próxima estancia en la ciudad
4 out of 5
by Jeremiah from Brooklyn

Mexico City

Posted Oct 18, 2015 on Hotels
Wifi in the room is very spotty. Room was on the small side. Gym is off site but a quick 5 min walk in a pretty part of Mexico City. All in all very solid hotel.
Comment from Hotel Management
Oct 5, 2017
Hello Jeremiah Thank you very much for your comments. We were working on the improvement of our wifi. We hope to have you here on the future and show you all this changes
4 out of 5
by A verified traveler

Posted Oct 13, 2015 on Hotels
Comment from Hotel Management
Oct 5, 2017
Muchas gracias por sus comentarios. Esperamos poder contar con su preferencia en el futuro
3 out of 5
by A verified traveler from chicago

Think twice before you book your room here.

Posted Oct 11, 2015
I would like to start with the only good thing about it ... Is the location. The staff at reception very informal and not into customer care. I stayed at one of the suites with a terrace nice room but the distribution of the room not quite ideal. Closets very small and not practical. The problem with my terrace was exactly bellow the bar and when the waiter swipe his broom everything falls into my terrace. So no ideal. Overall I think i payed to much money for what it obtain. So think twice before you choose this hotel. Personally I don't think I will stay there again.
Comment from Hotel Management
Oct 5, 2017 by Cesar E, Hotel Management
Hello Sam. First of all we thank you for your comments. We will work hard to improve all the bad things you had during your stay. We hope to see you again and show you all what we've been changed