Ratings based on 86 Verified Reviews

4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jan 5, 2017
Pros: The location
Cons: Wi-Fi speed
Location: Go to the Cathedral and the old downtown.
Excellent, staff very nice , and marvelous breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location to see the old city.

Posted Oct 26, 2016
Location: Close to the historical center and the great cathedral, restaurants and museums.
Great hotel with an staff to match it. Is as close to the antique quarters as you can get it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Great location, easy to walk around old town & cathedral
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Well-located, pleasant, helpful staff

Posted Oct 9, 2016
An older hotel, up-dated and well-maintained. Staff was extremely helpful during our stay. Santiago is a delightful place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good location

Posted Sep 22, 2016
Very good hotel Excellent location Overall very good
4 out of 5
Recommended
for Everyone
by A verified traveler

Well located hotel.

Posted Sep 17, 2016
Pros: Good location, surprisingly spacious, very reasonable.
Location: Near to the Cathedral and historical part of Santiago.
We spent one night here while exploring Santiago. the hotel was very conveniently located near the heart of Santiago. The staff was helpful in advising us where to go.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth, UK

Comfortable hotel on edge of old town

Posted Aug 19, 2016
Pros: Great location, adjacent underground parking, and excellent breakfast included. Hotel is modern renovation in a traditional old building.
Location: Only 10 minutes walk from the cathedral, and many excellent tapas bars and restaurants between hotel and cathedral.
Comfortable overnight stay with the family. Hotel is ideally located only a few metres from the old town. Staff spoke good English and were very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Great Hotel in Great Location

Posted Jul 29, 2016
Hotel is near the church, as well as restaurants and shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bermuda

Modern hotel close to the Cathdral & shops

Posted Jul 19, 2016
Pros: Location and excellent modern decor with wonderful beds & staff in a fantastic, historic, pilgrimage city.
Cons: Drop off & parking challenging. There is a public car park right next to the hotel under the Plaza. Once you work out how to enter you are fine.
Location: Within easy walking distance of the Cathedral, shops & restaurants. Close enough for old city views & experience with every modern convenience.
An excellent modern hotel on the very edge of the old city & close to a modern shopping centre. Lots of great restaurants nearby. Our room was wonderful with a balcony overlooking the Plaza Galicia. The bathroom was outstanding. Clean, spacious and with bath/ shower. Breakfast was generous with helpful staff and excellent coffee. Check in was fast & welcoming. The hotel was everything one could wish for. Great beds!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2016
Great hotel just near the entrance to the old city and on the edge of modern shopping area. Perfect situation. Staff excellent and were able to provide me with therapeutic massage when my back went out. Highly recommend.