Good location and access
Posted Sep 24, 2016
This is a great hotel. It is a 5 star and certainly the room and staff were excellent. The staff were extremely helpful and there were little touches like complementary wine, water and sweets in the reception area each afternoon.
However, I don't think in this day and age it is right to not provide an iron if a guest requests it, but instead offer a pressing service at €6 per shirt. Unecessary in my opinion.
On the subject of excessive charges, the mini bar was extremely overpriced. I think all items were charged at €7. This included a packet of M&Ms! I tend not to use the minibar but still found these charges unacceptable.
The pool area was great and a really good asset. It does need a bit of a tidy up and looked a bit 'tired' in places, but we were there towards the end of the season.
Overall though the main thing was the room was fantastic. We upgraded to a junior suite and the upgrade was quite reasonable really. The room was spacious and well laid out with separate areas for sitting and for sleeping, each with its own TV and doors to close them off. There was also a separate area for the wardrobes, wash basin and bathroom. Again, all capable of being separated off by a door.
The bath was a spa bath and the shower was powerful and hot. A hairdryer and plenty of toiletries.
My final comment is that there was not enough information provided about the hotel facilities. We had to keep asking.