Ratings based on 231 Verified Reviews

3.9 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler

Hotel very central

Posted Nov 19, 2016 on Ebookers
Old and dated, in need of modernisation but has everything you need right in the doorstep. Taxi's, buses, shops, restaurants and of course the cathedral.
5 out of 5
by A verified traveler

convenient hotel for the bus to airport

Posted Oct 18, 2016 on Hotels
Good stay - rooms are all different shapes and sizes so its nice to check a few out before deciding which one to have. Well located for the town/cathedral.
4 out of 5
by A verified traveler

Convenient hotel

Posted Oct 2, 2016 on Hotels
The hotel met our needs. The lobby and stairs to first floor could do with updating but the room was fine. Comfortable beds and powerful shower. The man on reception was very helpful.
2 out of 5
by A verified traveler

Ok for one night.

Posted Jul 19, 2016 on Hotels
The hotel is conveniently located for the old town and the bus to/from the airport stops just outside the door. I only stayed one night but was disappointed with the size of the room which was very "cozy". There was no air conditioning on one of the hottest day of the year, the TV did not work - did not bother to report it as was in the room just for sleeping, and could not get the wifi signal in the room. The room was dark as the windows gave out onto an internal yard. The room was not expensive, so I guess you get what you pay for! The room, bedding and bathroom were clean. Breakfast was provided but I did not have it as the serving hours were from 8am and I had to catch the bus back to the airport quite early. If staying in Santiago for more than one night would choose a different hotel or get a different room.
4 out of 5
by Graeme from Bondi

Enjoyable 2 Night Stay

Posted Jul 4, 2016 on Hotels
Enjoyable 2night stay nice modern spacious room, excellent shower and modern bathroom. Great buffet breakfast Friendly helpful staff. Airport bus at the door, 20 minute up hill walk from rail station. Ideal location for exploring the sights. Recommended.
4 out of 5
by Mildred from Blairgowrie

Very good overall

Posted Apr 15, 2016 on Hotels
Great location,airport bus stop outside the door of hotel
5 out of 5
by Guillermo from Dallas

Great place to stay after finishing El Camino

Posted Nov 15, 2015 on Hotels
Great customer service
5 out of 5
by Sue

This traveler left a rating score only Posted Nov 6, 2015 on Hotels
4 out of 5
by david

Posted Oct 15, 2015 on Hotels
Standard hotel in a central location. Airport bus stop right outside the door. Old town across the road and ten minutes walk to the cathedral.
5 out of 5
by Joan from Port Perry ON Canada

Great Hotel!

Posted Oct 11, 2015 on Hotels
Enjoyable Stay!