We were very disappointed with the service and level of maintenance of the property.
A few details of the property to be aware of before booking. There is no elevator (this is stated in the property details). We were given a room on the 2nd floor and we have two small children under 4, so we needed to carry our bags, pack n' play, children, etc up a flight of stairs.
The hot tub was closed and the pool seemed very cold. We were visiting family in town and we didn't realize there would be such a large fee to have them join us. The hotel charged us $10 per person (including for children under 3) for our five family members to access the pool area--$50 total for a one-hour swim. Given that the hot tub was broken and the pool was incredibly cold, this seemed excessive. When I talked with the manager about it to request a partial refund, he told me to just leave the hotel if I didn't like the policy (at 7pm) and walked away.
Aside from the hot tub being broken, there were multiple maintenance issues. When we first arrived to our room, the office chair was broken. We also found black mold starting to form in the bathroom on the walls near the false ceiling. The false ceiling was extensively rusted. The bathroom did not have a working fan, which likely caused the rust and mold over time. The toilet seat was also broken. And there were a few rips in the couch, which was old and faded.