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Reviews of Hampton Inn Lacrosse/Onalaska

2.5 out of 5
Hampton Inn Lacrosse/Onalaska
308 Hampton Ct, Onalaska, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 371 out of 631 reviews" "
Rating 8 - Good. 199 out of 631 reviews" "
Rating 6 - Okay. 48 out of 631 reviews" "
Rating 4 - Poor. 10 out of 631 reviews" "
Rating 2 - Terrible. 3 out of 631 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff was friendly, most areas seemed updated. The hours for the pool and hot tub were reasonable. Our stay was quiet and comfortable. Most importantly, the beds were comfortable!
Stayed 1 night in Mar 2024
Response from Mai Vang on Apr 1, 2024
Hello Brenda, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Wonderful breakfast! Up to date accommodations.
Stayed 1 night in Mar 2024
Response from Mai Vang on Mar 31, 2024
Hello Shannon, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai Vang

10/10 Excellent

Rachele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, well kept hotel with an excellent breakfast, nice amenities (pool, gym, laundry), and helpful, friendly staff.
Stayed 7 nights in Mar 2024
Response from Mai Vang on Mar 19, 2024
Hello Rachele, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

Melissa

Stayed 1 night in Mar 2024
Response from Mai Vang on Apr 8, 2024
Hello Melissa,Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best,Mai Vang

10/10 Excellent

Shelly

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Mai Vang on Apr 21, 2024
Hello Shelly, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mai Vang on Feb 27, 2024
Hello Stephanie, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We're sorry if you experienced any issues with your stay, and in the future ask that you please bring them to our attention so that we may have the opportunity to provide you a truly comfortable experience. We wish you a safe journey in all your future travels.Best, Mai V.Guest Service Manager

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Bathroom door didn’t lock and lock was broken on inside room door
Stayed 1 night in Feb 2024
Response from Mai Vang on Feb 24, 2024
Hello Tammy, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future. Thank you for informing us about this issue in your room as we will work to improve our overall guest experience.Best, Mai V.Guest Service Manager

8/10 Good

Jodi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When the door lock battery dies.....
Staff member was great! I had no remote for TV. Got a new one. Door lock battery died. A first for me. Desk staff fixed it fast. A+ for staff!!
Stayed 1 night in Jan 2024
Response from Mai Vang on Jan 23, 2024
Hello Jodi, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

GREGORY, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mai V. on Jan 22, 2024
Hello Gregory, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

6/10 Okay

Haley

Liked: Staff & service, amenities
Disliked: Cleanliness
The air conditioning and heat would remain on wouldnt set all the time - so it either kept getting colder and colder or hotter and hotter. Looked like the “set” button was missing? Shower was dirty, hair on the towels, fridge had food smears, and sheets wouldn’t stay around the corners of the bed even when I tried to fix it. Breakfast, whirlpool, and front desk staff were nice though.
Stayed 1 night in Jan 2024
Response from Mai Vang on Jan 17, 2024
Hello Haley, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. As a Hilton Honors member, you are among our most valued guests. We're sorry to see you experienced these issues with your stay and we appreciate you bringing them to our attention. Please do not hesitate to contact our staff about these issues as we would like the opportunity to make it right. We hope you will consider staying with us in the future if your travels should bring you back to our area.Best, Mai V.Guest Service Manager

8/10 Good

jessie

Stayed 1 night in Jan 2024
Response from Mai Vang on Jan 9, 2024
Hello Jessie, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mai Vang on Dec 17, 2023
Hello Joel, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Mai Vang on Dec 14, 2023
Hello Karen, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

10/10 Excellent

Nyia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mai Vang on Dec 14, 2023
Hello Nyia, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
They can do better
Okay for short stay. We stayed 6 days. Don’t bother getting the largest king suite, it’s half empty. Apparently used to have a large whirlpool tub. Gone now but didn’t bother to put anything in its place. There’s a reason why they post pictures of these suites from only one side of the room. I’m posting the other side of the room in my review. There’s no coffee table nor any small table to eat on if you get food delivered, takeout or want a snack. Which you tend to do within 6 days. No maid service the entire time. Bed became such a mess with duvet over a comforter. Finally took duvet off. Window heat\air unit said to use thermostat on wall. Thermostat on wall said it didn’t work and to use window unit. Our suite was next to stairwell on third floor. Don’t go there (#301). You will hear heavy metal door slams all night & day long. An that’s in Addition to the loud highway. And if you do, be careful if you lean back in desk chair. Our grandkids are in Onalaska so we are there often. Will be taking a look at other options next time.
Stayed 6 nights in Dec 2023
Response from Mai Vang on Dec 7, 2023
Hello there, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We are still undergoing renovations for this property and will hopefully be able to complete this process to provide our guest a better experience. In the future, we are you to contact our staff about any skipped stayover service unless you have utilized the Do Not Disturb sign on your door which refrains all employees from entering the room. We provide guest amenities at the front desk upon request for your stay.Best, Mai Vang

10/10 Excellent

Nedzad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mai Vang on Nov 28, 2023
Hello Nedzad,Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property! We will definitely be back!
Stayed 1 night in Nov 2023
Response from Mai Vang on Nov 28, 2023
Hello Jennifer, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

6/10 Okay

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normally I stay here and it’s a pleasant experience. This time it was loud with other families were up late in the hallway and there was also a loud running toilet that woke me up on and off throughout the night.
Stayed 1 night in Nov 2023
Response from Mai Vang on Nov 19, 2023
Hello Laura, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. Please don't hesitate to contact our front desk about the noise you experience as we would like a chance to remedy this issue directly. We hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mai Vang on Nov 15, 2023
Dear Michael, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Tim

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Mai Vang on Nov 13, 2023
Hello Tim, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best,Mai VangGuest Service Manager

6/10 Okay

Jamee

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mai Vang on Oct 25, 2023
Hello Jamee, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We wish you safe travels and comfortable accommodations in all your future journeys.Best, Mai VangGuest Service Manager

8/10 Good

shawn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and in order. Would be nice to have local papers or restaurant hard copy options available to check out. Hot tub jets weren’t working and no towels at the pool.
Stayed 1 night in Oct 2023
Response from Mai Vang on Oct 24, 2023
Hello Shawn, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We appreciate your detailed feedback and will share your comments with our team as we continually work to improve our overall guest experience. We wish you safe travels and comfortable accommodations in all your future journeys.Best, Mai VangGuest Service Manager

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mai Vang on Oct 20, 2023
Hello Jodi, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mai Vang on Oct 16, 2023
Hello David, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

6/10 Okay

ida

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mai Vang on Oct 13, 2023
Hello Ida, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We're glad to see you had a good experience and wish you safe travels and comfortable accommodations in all your future journeys.Warmly, Mai VangGuest Service Manager

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mai Vang on Oct 9, 2023
Hello Larry, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

8/10 Good

MaiNue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to look for a last minute room since the hotel we originally booked was full. I am glad we booked the Hamptons after experiencing unprofessional service at the hotel we originally booked. Checking in at Hamptons was easy and smooth. The clerk was respectful and helpful. The room was clean and breakfast had a good variety to choose from. Even though it cost us more than we originally planned, I'm glad we stayed at the Hamptons.
Stayed 1 night in Sep 2023
Response from Mai Vang on Oct 3, 2023
Hello MaiNue, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mai Vang on Oct 3, 2023
Hello Danielle, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk, clean rooms and choice of eating places close by.
Stayed 1 night in Sep 2023
Response from Mai Vang on Sep 28, 2023
Hello Judy, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

2/10 Terrible

K

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty towels were left in my room and I requested a call from the manager because there was not one on duty. I never received any call or acknowledgement from the manager of this property.
Stayed 1 night in Jun 2023
Response from Mai Vang on Sep 19, 2023
Hello K, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We will investigate this matter as it was not passed onto management to contact you. We will share this comment with our team to better improve our overall guest experience and wish you safe travels and comfortable accommodations in all your future journeys.Best, Mai VangGuest Service Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very convinient to interstate. Nice options for dinner nearby.
Stayed 1 night in Sep 2023
Response from Mai Vang on Sep 19, 2023
Hello there, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a good experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Mai Vang on Sep 19, 2023
Hello Kristin, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and relaxing It would have been nice if the hot tub was working
Stayed 2 nights in Sep 2023
Response from Mai Vang on Sep 19, 2023
Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a good experience with us with the exception of the hot tub. We hope you will consider staying with us in the future should your travels come this way.Best, Mai VangGuest Service Manager

10/10 Excellent

Jill

Liked: Staff & service, property conditions & facilities
Clean and great service
Stayed 1 night in Sep 2023
Response from Mai Vang on Sep 18, 2023
Dear Jill, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Mai Vang on Sep 12, 2023
Hello there, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Daniel, Gaithersburg

Traveled with family
Liked: Amenities, property conditions & facilities
Easy in and out
Stayed 1 night in Sep 2023
Response from Mai Vang on Sep 5, 2023
Hello Daniel, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stop overnight while traveling.
Stayed 1 night in Aug 2023
Response from Mai Vang on Aug 21, 2023
Hello Scott, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Sincerely,Mai VangGuest Service Manager

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Aug 2023
Response from Mai Vang on Aug 18, 2023
Hello Barbara, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

8/10 Good

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that breakfast was offered. Staff was great. Only thing I did not care for was the shower. Seemed dirty, glass was cloudy and didn’t look clean…our shower had rusting on parts near floor which looked grimey. We were in 205 and room was decent but looked like it was cleaned quickly, and not thoroughly. We came from MN, 3 hr and 45 min drive to stay there and had an extra hour to check out but would’ve appreciated being able to stay until 1 instead of noon. Just posting so maybe these requests can be resolved or satisfactory for future guests. Thank you
Stayed 1 night in Jul 2023
Response from Mai Vang on Aug 1, 2023
Hello Whitney, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. Please don't hesitate to bring up these issues during your stay for us to have a chance to make it right. We will pass this feedback to our team to improve our overall guest experience. We hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

8/10 Good

Achuth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Mai Vang on Aug 1, 2023
Hello Achuth, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Sincerely,Mai VangGuest Service Manager

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and friendly staff.
Stayed 1 night in Jul 2023
Response from Mai Vang on Aug 1, 2023
Hello Scott, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Sincerely,Mai VangGuest Service Manager

8/10 Good

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
My only With my stay is that when I went to make a cup of coffee in my room, I pulled out the coffee maker from underneath the TV and it was complete dust. It’s obvious it hadn’t been cleaned in months, so I opted not to make a cup. Everything else was clean, but not being able to have a cuppa coffee in my room was a disappointment.
Stayed 1 night in Jul 2023
Response from Mai Vang on Aug 1, 2023
Hello Sondra, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a goof experience with the exception of the coffee maker in your room. We will pass this information to our team to improve our overall guest experience. We hope you will consider staying with us in the future.Sincerely,Mai VangGuest Service Manager

10/10 Excellent

FRANK, CEDAR RAPIDS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hated loq toulets
Stayed 1 night in Jul 2023
Response from Mai Vang on Jul 27, 2023
Hello Frank, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience. We are unsure of the feedback or comment you had left for us, but we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff were very friendly.
Stayed 2 nights in Jul 2023
Response from Mai Vang on Jul 19, 2023
Hello Pamela, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Xin

Stayed 1 night in Jul 2023
Response from Mai Vang on Aug 4, 2023
Hello Xin,Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jul 2023
Response from Mai Vang on Jul 7, 2023
Hello Grant, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Sincerely, Mai VangGuest Service Manager

8/10 Good

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good breakfast, convenient location. We had some time in our schedule to see some of the attractions in the area, however, the check-in person had no idea what was in the area. Fortunately we had a small list of things to see prepared.
Stayed 1 night in Jun 2023
Response from Mai Vang on Jun 27, 2023
Hello John, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kudos to the team!
Other than the card reader/programmer not working (did not affect my stay at all) the stay was wonderful. Room was clean and well set up, staff was friendly and helpful. Breakfast hostess was on point, sweet and kept the dining area polished and well-stocked. Great work everyone.
Stayed 1 night in Jun 2023
Response from Mai Vang on Jun 24, 2023
Hello Kurt, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and thank you for giving our Breakfast Hostess a shoutout, we will pass this shout out to her for all her constant hard work. We hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, staff was very friendly. Room was clean and had everything we needed.
Stayed 1 night in Jun 2023
Response from Mai Vang on Jun 16, 2023
Hello Elizabeth, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai VangGuest Service Manager

10/10 Excellent

Guining

Traveled with partner
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Jun 2023
Response from Mai Vang on Jun 8, 2023
Hello Guining, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Sincerely, Mai VangGuest Service Manager