Ratings based on 1,027 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brandon, SD

Nice for the price

Posted Jul 15, 2017
Pros: Cleanliness
Cons: Only one trash can in breakfast area...locate others in eating area.
Location: Shrine of Our Lady of Guadalupe and bike trails are all awesome and very worthwhile
It was a bit of a trick to access the hotel due to local construction and also the pool & spa were being worked on during our stay, but otherwise the hotel was very clean, nice room, reasonable breakfast - great stay. Since we were just passing through town this go around it worked fine.
Comment from Hotel Management
Jul 16, 2017 by P, Hotel Management
Thank you for letting us know how your stay was. We appreciate the kind words. This means a lot to the staff and the management. While we continue to learn and improve this feedback will help us also. Thanks again
5 out of 5
Recommended
for Everyone
by A verified traveler from Eau Claire, WI

Posted Jul 15, 2017
Pros: Just about everything.
Cons: Bed was very hard, but management said it was brand new. Add to the breakfast such as scrambled eggs and meats.
Location: It is close to the mall and places to eat. Not far from the parks and other entertainment.
Staff were wonderful, friendly, helpful, and respectful. They allowed me to check in early and the manager/owner was very friendly and not afraid to explain what they were doing to the hotel. House keeping did what I wanted them to (was there a week).
Comment from Hotel Management
Jul 16, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was, we appreciate your feedback. It is our goal to make sure all of our guest enjoy their stay.
3 out of 5
by A verified traveler from lacrosse

Hotel was remodeling. Hot tub out of commission.

Posted Jul 13, 2017
Our room was out dated. It was clean , bed was comfortable, slept well. Tv picture was not good
Comment from Hotel Management
Jul 16, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was. We are currently under renovations and hope top have new tv in all the rooms very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee

Convenient spot

Posted Jul 9, 2017
Pros: Convenience to area and friendly staff.
Location: Very easy access to everything in the area.
Hotel and area roads are going through a renovation. Hotel staff was very helpful in terms of access to spots despite road construction. Looking forward to another stay at this usually very convenient and pleasant hotel experience.
Comment from Hotel Management
Jul 9, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was. We do our best to make sure all of our guest enjoy their stay with us, despite the renovations and road construction!
5 out of 5
Recommended
for Everyone
by A verified traveler from Waukesha, WI

Just Right for Me

Posted Jul 9, 2017
I appreciated the reasonable price, and was surprised this hotel even has a swimming pool. Very nice!
Comment from Hotel Management
Jul 9, 2017 by Katie, Hotel Management
Thanks for taking the time to let us know how your stay was. We do our best to keep our prices competitive yet accommodating to our guest. We are glad you enjoyed your stay here!
4 out of 5
Recommended
for Everyone
by A verified traveler from Myrtle Beach, SC

Nice hotel with everything you need

Posted Jul 9, 2017
We stayed one night as a stopover on our way to the Black Hills. The staff was super friendly and helpful. Breakfast was a nice selection, nothing fancy; it covered the basics.
Comment from Hotel Management
Jul 9, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was. Our guest feedback is very important to us. It is our goal to make sure all of our guest enjoy their stay while here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beds are really hard

Posted Jul 9, 2017
Beds are hard and really high up for shorter adults
Comment from Hotel Management
Jul 9, 2017 by Katie, Hotel Management
Thanks for taking the time to let us know how your stay was, your feedback is very important to us. We are going through renovations currently and hope to fix this issue for our guest. Thank you for being patient.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Hotel was nice. Pool area is great. Currently remodeling so will be even better soon
Comment from Hotel Management
Jul 9, 2017 by Katie, Hotel Management
Thanks for taking the time to let us know how your stay was. We are very excited for our guest to see the end results of our renovations! Thanks for being patient as we go through those changes. We look forward to seeing you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Mpls MN

nice night

Posted Jul 6, 2017
staff was friendly. old ac unit so we just turned the fan to ON all night. small rooms...good breakfast.
Comment from Hotel Management
Jul 6, 2017 by Katie, Hotel Management
Thanks for taking the time to let us know how your stay was, your feedback is very important to us. I apologize for any inconveniences you experienced while staying here due to the ac issues. Now that summer is here we want to make sure all units are working properly so that our guest have have comfortable and relaxing stay.
1 out of 5
by A verified traveler from AZ

Terrible bed.

Posted Jul 6, 2017
Probably the most uncomfortable bed I've ever slept on. Woke up after a miserable night to find that one of our bikes had been vandalized. It was locked with a heavy duty cable so they didn't get the bike but still cut the chain and shift cable. And car was parked 50 feet from front door under a bright light.
Comment from Hotel Management
Jul 12, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was. All of our guest feedback is important to us.