Ratings based on 1,069 Verified Reviews

4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Cable wi

Comfortable

Posted Sep 22, 2017
Pros: Clean
Location: Close to UW campus.
Easy access to downtown La Crosse. Visiting our son at college.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lacrosse

very good deal

Posted Sep 16, 2017
For the money you can't beat this. Very quiet comfortable room. Check in was very fast. My only complaint was the shower didn't work initially and the shampoo dispenser either was filling with body soap or the "shampoo with conditioner" is very cheap. My shoulder length hair turned to straw after using it. This might sound trivial but I couldn't even get a comb through it and had to get it treated. So my suggestion is bring your own shampoo and conditioner, which is a pain unless you have super short hair. Coffee was good and the breakfast was standard. They are remodeling it, but there was no loud dusty issues. Overall very pleased.
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved Settle Inn

Posted Sep 5, 2017
Easy access, close to downtown area. Nice pool and pit door patio. Great staff and clean rooms.
Comment from Hotel Management
Sep 6, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was! We do our best to make sure all of our guest enjoy their stay here. We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Grand Junction CO

Posted Aug 26, 2017
Pros: Working hot tub
Cons: Communication from front desk to house keeping.
When I first arrived, after a very long day, I opened the door only to find it NOT cleaned from previous occupants. I called the front desk and was told I had hung the DND sign on the door so they couldn't clean. I tried to explain that I had just checked in and DID NOT hang the sign. No one came until I went to front desk. Then she realized her error. The room was cleaned in 15 min after that.
Comment from Hotel Management
Aug 30, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was. We apologize for the inconvenience. Customer service is very important to us. This issue will be addressed by the front desk and housekeeping manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
difficult to get to due to road construction but clean and comfortable rooms and friendly staff.
Comment from Hotel Management
Aug 30, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was. Customer service is very important to us, our staff works very hard to make sure all of our guest enjoy their stay here. We apologize for any difficulty you had getting here due to the road construction, hopefully they will be done soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vermont

Nice hotel for a night passing through.

Posted Aug 23, 2017
Nice restaurant next door. Hotel was perfect as we were just passing through.
Comment from Hotel Management
Aug 30, 2017 by Katie, Hotel Management
Thank you for your feedback. We are glad you choose to stay with us while passing through the La Crosse area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Good Value

Posted Aug 21, 2017
Pros: clean room, comfortable bed and pillows
Cons: needs an elevator
Location: convenient location
They are remodeling the hotel but the rooms and hotel are clean.
Comment from Hotel Management
Aug 22, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was. We are currently in the beginning steps of renovating the hotel and a elevator is one of the things that is going to be put in. As we also see it as a benefit for our guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Clean & friendly

Posted Aug 21, 2017
Pros: Cleanliness and the friendly staff.
Cons: The air conditioner was very loud, but I'm assuming they will be replaced during renovation.
Location: It's not close to downtown and the immediate area doesn't have a lot to do. One restaurant near the hotel, but otherwise pretty isolated.
We stayed here last weekend & were pleasantly surprised by the hotel. The room was very clean, the staff was friendly and helpful, and breakfast was basic but decent. Although there are renovations going on, we didn't hear any loud noises, nor was the hotel torn apart. The pool and hot tub area were very clean and there is a small patio outside where you can sit and relax. Across the parking lot is the LaCrosse Family Restaurant. It's similar to a Perkins/Denny's- good food and great prices. We would definitely stay here again!
Comment from Hotel Management
Aug 22, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was. Our staff works really hard to keep our property clean especially during our current renovations. We are glad you were able to enjoy your stay here.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
It was easy to get to after a long day of driving. Clean, and friendly staff
Comment from Hotel Management
Aug 22, 2017 by Katie, Hotel Management
Thank you for your feedback! Customer service that we provide to our guest is very important to us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was being renovated

Posted Aug 20, 2017
Breakfast was good. Location was good. There was a family restaurant right next door which was convenient.
Comment from Hotel Management
Aug 22, 2017 by Katie, Hotel Management
Thank you for taking the time to let us know how your stay was.