Ratings based on 380 Verified Reviews

3.7 out of 5
82% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Barcelona

Good aparthotel for the family and ideally located

Posted Nov 6, 2017
Easy to get into the centre of Paris via either metro or bus, both of which were a 5 minute walk away. The area didn't have many options in terms of restaurants, but otherwise I couldn't fault it. Clean and very roomy, we had a room to ourselves and another room for the children, and even a small kitchen! Would definitely return for our next visit.
Comment from Hotel Management
Nov 9, 2017 by EK, Hotel Management
Dear Liza, Thank you so much for you nice feedback about your rescent stay. We are very pleased to learn that you did enjoy your experience at Citadines La Defense. We hope to see you again soon ! With warmest regards, Edith K, assistant residence manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Close to Metro station and Shopping mall

Posted Sep 29, 2017
Hotel staffs are very friendly and nice. It is a quiet room and pleasant.
Comment from Hotel Management
Oct 6, 2017 by Edith K, Hotel Management
Dear KJ, Thank you so much for this good rating and feedback regarding your stay at Citadines La Défense. We hope to welcome you again soon. With warmest regards, Edith K, assistant residence manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice, close to subway

Posted Aug 28, 2017
Pros: Nice, close to subway
Cons: Elevators are a bit small
Location: Nice, close to subway
Nice, close to subway. Staff are friendly. Nice, close to subway. Staff are friendly.
Comment from Hotel Management
Sep 4, 2017 by Edith K, Hotel Management
Dear Harry, We would like to thank you for your review regarding your stay at our property. We are very pleased to learn that you did like our staff and location. We hope to welcome you again soon at Ciatdines La Defense. With warmest regards, Edith K, assistant residence manager
5 out of 5
by Gisele

Pleasant stay

Posted Aug 5, 2017 on Hotels
Fabulous. Love the staff and the environment.
Comment from Hotel Management
Sep 15, 2017
Dear guest, Thank you for your ratying and feedback about your stay at Citadines La Defense. We hope to welcome you again soon. With warmest regards, Edith, assistant residence manager
2 out of 5
by A verified traveler from Cairo

Difficult to find, no service elevators

Posted Jul 12, 2017
Taxis have difficulty finding The hotel entrance. The cleaning staff are using the same elevators as the guests with the large cleaning trolleys or buckets of dirty water.
Comment from Hotel Management
Aug 2, 2017 by ek, Hotel Management
Dear Guest, We would like to thank you for your feedback regarding your stay at our property. We only have to elevators for our guests and our staff. The property structure will not support a third elevator. We are very sorry for the caused inconvenient. We hope that you xill consider to stay with us again. Best regards, Edith K, assistant residence manager
3 out of 5
by A verified traveler

Posted Jul 10, 2017 on Hotels
Comment from Hotel Management
Aug 2, 2017
Dear guest, Thank you for rating your stay at our property. We hope to welcome you again soon. Best regards, Edith K, assistant residence manager
5 out of 5
by Y J

Good stay at Citadines La Defense

Posted Jun 30, 2017 on Hotels
Good stay, very comfortable for my family of 4 on our holiday, convenient location only 15 mins away from central Paris by metro. Metro station 5 mins walk away.
Comment from Hotel Management
Jul 11, 2017
Dear Guest, Thank you so much for such a good feedback regarding your stay at Ciatdines La defense. We are very pleased to learn that you did enjoy our location nearby the metro station to reach the city center and your appartement amenities for you and your children. We hope to welcome you again soon at Citadines La Defense. With warmest regards, Edith K, assistant residence manager
5 out of 5
by Gisele

Stunning hotel

Posted Jun 24, 2017 on Hotels
Loved it. The staff were engaging and welcoming.
Comment from Hotel Management
Jun 27, 2017
Dear Gisele, Thank you very much for your nice feedback about our staff. Your comment will be share will the entire team. We hope to have the pleasure to see you again soon at Citadines La defense. With warmest regards, Edith K, assistant residence manager
5 out of 5
by Twee

Posted Jun 8, 2017 on Hotels
Good location. Helpful staff. Right around the corner from metro, one stop away from mall with shopping and restaurants or about 15 minute walk. No restaurants nearby.
Comment from Hotel Management
Jun 27, 2017
Hi Twee, Thank you so much for such a good rating and nice review about your stay at Citadines La Defense. We hope to have the pleasure to welcome you again soon. With warmest regards, Edith K, assistant residence manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Location

Posted Apr 6, 2017
Driving there we missed the turn off as it is not clearly marked.
Comment from Hotel Management
Apr 6, 2017 by Edith K, assistant residence manager, Hotel Management
Dear Guest, Thank you very much for your feedback regarding your stay in our property. Yes, our residence is not so easy to find but there are some signs around the building. We hope to have the pleasure to welcome you again soon. kind regards, Edith K, assistant residence manager