Ratings based on 75 Verified Reviews

3.8 out of 5
76% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from SF, California

nice hotel

Posted Apr 15, 2018
Nice hotel far enough from town you feel like you're in the country, but still close enough that you can walk there. It's nice to be away from the hustle and bustle of the city plus the hotel grounds were absolutely beautiful. The room was a little outdated, but clean and comfortable which is most important.
Comment from Hotel Management
Apr 17, 2018 by Manager, Hotel Management
Thank you for your kind comments. We are pleased that you felt at home in our clean, comfortable cabins and well kept grounds, and with the friendly service of our staff. Most of them have been with us for many years and are very valuable assests. We will pass along your praises. Thanks for choosing Arenal Country Inn, we look forward to hosting you again on your next visit to La Fortuna.
4 out of 5
Recommended
for Everyone
by A verified traveler from Grand Ledge, MI

Great location, beautiful grounds

Posted Apr 9, 2018
Pros: Location, grounds
Location: Check out EcoGlide ziplines (includes a Tarzan swing!); Baldi Hot Springs; the local hot springs; a volacano hike; LaFortuna waterfalls
We had a great stay at the Arenal Country Inn. We were looking for something convenient and moderately priced, since we knew we wouldn't be on the grounds or in the room much. It was a good room for the price ($115/night - spring break - two double beds - breakfast included). It was convenient to town (you could walk). The grounds were BEAUTIFULLY maintained and the pool was an added bonus. If you're looking for a 4-5 star resort, move on (and check out Baldi Hot Springs - A-Mazing). If you're looking for a clean and comfortable room, I'd recommend it. Also - I'd highly recommend checking out the river just down the street from the hotel (go to the opposite direction of downtown). It's a local swimming spot with 2 smaller waterfalls. It was one of our favorite spots in La Fortuna.
Comment from Hotel Management
Apr 17, 2018 by Manager, Hotel Management
Thank you for your kind comments. We are pleased that you felt at home in our clean, comfortable cabins and well kept grounds, and with the friendly service of our staff. Most of them have been with us for many years and are very valuable assests. We will pass along your praises. Thanks for choosing Arenal Country Inn, we look forward to hosting you again on your next visit to La Fortuna.
3 out of 5
by A verified traveler from Chicago

Basic amenities, overpriced

Posted Apr 4, 2018
Pros: Location
Cons: Attention to room comfort
Location: Close to downtown. They offer free taxi ride to downtown if you make purchase at their recommended/preferred snack shop (My Coffee)
Rooms are small, had mosquitoes, wifi didn't work in the room during our two night stay (although we let the lady at the reception know right away). Our room was the one on the very end behind a busy road so got traffic noise all through the night making it difficult to sleep. Breakfast was average
Comment from Hotel Management
Apr 4, 2018 by Manager, Hotel Management
Thank you very much for taking the time to let us know about your experience. We really care about the well-being of all our guests, and despite being a 100% family hotel, we try to satisfy them in the best possible way. In the hotel we serve breakfast every morning in our well-known corral. Our restaurant is located 800 meters from our facilities. All our customers are assigned a 10% discount. In case you do not want to move, we offer our room service, both at lunch and at dinner. We hope to give us the opportunity to take them back if we ever return to the area. It was a pleasure to serve you. We offer a property of six acres of beautiful and well-kept gardens, large and clean adults and children pools, wide entertainment and front desk area, private rooms with A/C, cable TV, mini fridge, terrace and private bathroom and full good size buffet breakfast, among other amenities, has its costs and that has to be reflected in the rate. We understand we are not a budget hotel and we will never advertise as one of them. On the other hand, among middle price range hotels in La Fortuna, Arenal Country Inn, rated as 3 stars hotel by ICT, offers you value for money.
3 out of 5
by A verified traveler

Expected more for our dollar.

Posted Feb 22, 2018
The setting is pretty and the walk into town easy enough. The staff are friendly and helpful. The room was clean but very basic. Wifi was intermittent and there was no hot water. There was no hairdryer in the room although available at the front desk. Towels were minimal. The breakfast was very good including fresh fruit, eggs and great coffee. All and all, we have had better for the price.
Comment from Hotel Management
Feb 23, 2018 by Manager, Hotel Management
Thank you for your kind comments. We are pleased that you felt at home in our clean, comfortable cabins and well kept grounds, and with the friendly service of our staff. Most of them have been with us for many years and are very valuable assests. We will pass along your praises. Thanks for choosing Arenal Country Inn, we look forward to hosting you again on your next visit to La Fortuna.
5 out of 5
by A verified traveler

Posted Feb 21, 2018 on Hotels
We had a great beginning few days in Costa Rica. The hotel staff were so helpful and went out of their way to make us welcome. Great breakfast, wonderful pool and beautiful grounds. We had leaking plumbing in the bathroom but they were quick to respond.
Comment from Hotel Management
Feb 21, 2018 by Manager, Hotel Management
Thank you for your kind comments. We are pleased that you felt at home in our clean, comfortable cabins and well kept grounds, and with the friendly service of our staff. Most of them have been with us for many years and are very valuable assests. We will pass along your praises. Thanks for choosing Arenal Country Inn, we look forward to hosting you again on your next visit to La Fortuna.
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Feb 18, 2018 on Hotels
Comment from Hotel Management
Apr 11, 2018 by Manager, Hotel Management
Gracias por hacernos saber su evaluación. Hubieramos agradecido aún más comentarios
5 out of 5
by A verified traveler

Great Place to Stay!

Posted Feb 18, 2018 on Hotels
Service was great with beautiful grounds. Excellent breakfast provided. Beds are on the firm side but very clean rooms. Stayed 4 nights.
Comment from Hotel Management
Feb 18, 2018 by Manager, Hotel Management
Thank you for your lovely comments. It was our pleasure to serve you and we hope you come back to stay with us again soon!
5 out of 5
by A verified traveler

NICE HOTEL FREINDLY STAFF

Posted Feb 16, 2018 on Hotels
Beautiful hotel in garden setting. Tasty breakfast each morning. Friendly and helpful staff.
Comment from Hotel Management
Feb 16, 2018 by Manager, Hotel Management
Thank you for your lovely comments. It was our pleasure to serve you and we hope you come back to stay with us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Friendly and beautiful

Posted Feb 13, 2018
Lots of vegetation growing here that attracts beautiful birds that we did not see anywhere else in Costa Rica. The staff is friendly and the cabins are what is expected from the photos. Could use better pillows, but asides from that it was wonderful.
Comment from Hotel Management
Feb 13, 2018 by Manager, Hotel Management
Thanks for staying with us! Your opinion is very important to us.
5 out of 5
by A verified traveler

Great location, lots of excellent attractions

Posted Jan 20, 2018 on Hotels
Great location, lots of excellent attractions around.
Comment from Hotel Management
Jan 21, 2018 by manager, Hotel Management
Dear Nashat: Thank you for your kind comments. We are pleased that you felt at home in our clean, comfortable cabins and well kept grounds, and with the friendly service of our staff. Most of them have been with us for many years and are very valuable assests. We will pass along your praises. Thanks for choosing Arenal Country Inn, we look forward to hosting you again on your next visit to La Fortuna.