Ratings based on 51 Verified Reviews

3.8 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by Kaustubh

Posted Aug 3, 2017 on Hotels
Has the bare necessities with a great location. In fact, you can view the Arenal Volcano from hotel's premises. The premises is well maintained with a outdoor pool. The breakfast was sufficiently satisfactory including the fresh fruits.
Comment from Hotel Management
Aug 31, 2017 by Vanessa, Hotel Management
Thank you very much for taking the time to let us know about your experience. We really care about the well-being of all our guests, and despite being a 100% family hotel, we try to satisfy them in the best possible way. In the hotel we serve breakfast every morning in our well-known corral. Our restaurant is located 800 meters from our facilities. All our customers are assigned a 10% discount. In case you do not want to move, we offer our room service, both at lunch and at dinner. We hope to give us the opportunity to take them back if we ever return to the area. It was a pleasure to serve you. We offer a property of six acres of beautiful and well-kept gardens, large and clean adults and children pools, wide entertainment and front desk area, private rooms with A/C, cable TV, telephone, mini fridge, terrace and private bathroom and full good size buffet breakfast. It was our pleasure to serve you and we hope you come back to stay with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

I just left and I want to go back!

Posted May 5, 2017 on Orbitz
I never write reviews but I had to for this hotel. I can't express how amazing it was to stay here. The views by the pool were stunning. I felt like I was in the middle of nature the whole time. The room we stayed in was clean and had everything we needed. Vanessa was super helpful with helping us plan all our adventures. This place is near a supermarket (10 min) and within walking distance (20 min) to El Centro which is their downtown area. I would highly recommend this place to anyone who is looking for a low key environment to relax. I'm definitely going to visit again. Thank you Arenal Country Inn!
Comment from Hotel Management
Jul 6, 2017 by Manager, Hotel Management
Dear Mrs. Yessenia: It was really nice to meet you. We owe customers like you. And we're so glad you enjoyed your vacation at Arenal Country Inn. We're at your service
4 out of 5
Recommended
for Everyone
by A verified traveler from DENVER

NICE HOTEL CLOSE TO TOWN

Posted May 2, 2017
Pros: CLOSE TO TOWN , VERY QUIET , GOOD VEIWS WITH LOTS OF WILDLIFE , STAFF WAS FRIENDLY AND HELPFUL , NICE GROUNDS WITH A POOL .
Cons: THE HOT WATER WAS A LITTLE ISSUE , FROM COLD TO REALLY HOT TO COLD AGAIN NOT THAT BIG OF A DEAL FOR ME BUT THE KIDS HAD A LITTLE PROBLEM WITH IT .
Location: THERE IS A SMALL BAR /RESTAURANT CLOSE , ALSO A VERY GOOD ITALIAN RESTAURANT CLOSE BY . THERE ARE MANY ACTIVITIES NEARBY / ZIPLINE , HORSEBACK RIDING
NICE HOTEL CLOSE ENOUGH TO TOWN TO WALK AND A CAB IS 2 OR 3 DOLLARS . MID RANGE HOTEL WITH A GOOD POOL . NICE GROUNDS WITH LOTS OF BIRDS , GOOD VEIW OF THE VOLCANO WHEN IT IS CLEAR . WE SAW A SLOTH AND A GROUP OF HOWLER MONKEYS ALONG THE RIVER .
Comment from Hotel Management
Jul 6, 2017 by Manager, Hotel Management
Dear Greg, We are delighted that you enjoyed your stay at Arenal Country Inn. We are a family hotel that we work day by day to satisfy our customers. Thank you very much for letting us know the problem you had with the hot water, know that it was immediately corrected. Indeed, we have always thought that we are the ideal hotel for people who want to interact with the people of La Fortuna. And besides, we have a very fair price. Our rooms are very safe and clean. I commented that we have improved our wi fi, with the implementation of new antennas. We're at your service
2 out of 5
by A verified traveler

Rustic basic hotel

Posted Apr 16, 2017 on Orbitz
Small basic rooms- internet didn't work. No restaurant or bar onsite.
Comment from Hotel Management
Apr 19, 2017 by manager, Hotel Management
Thank you very much for taking the time to let us know about your experience. We really care about the well-being of all our guests, and despite being a 100% family hotel, we try to satisfy them in the best possible way. In the hotel we serve breakfast every morning in our well-known corral. Our restaurant is located 800 meters from our facilities. All our customers are assigned a 10% discount. In case you do not want to move, we offer our room service, both at lunch and at dinner. We hope to give us the opportunity to take them back if we ever return to the area. It was a pleasure to serve you. We offer a property of six acres of beautiful and well-kept gardens, large and clean adults and children pools, wide entertainment and front desk area, private rooms with A/C, cable TV, telephone, mini fridge, terrace and private bathroom and full good size buffet breakfast, among other amenities, has its costs and that has to be reflected in the rate. We understand we are not a budget hotel and we will never advertise as one of them. On the other hand, among middle price range hotels in La Fortuna, Arenal Country Inn, rated as 3 stars hotel by ICT, offers you value for money.
4 out of 5
by Not Provided

Beautiful views

Posted Apr 12, 2017 on Hotels
Stunning setting with a great view of Arenal Volcano from the pool. The pool was great and it's a lovely property. Room was new and clean but there was very poor lighting; either blinding fluorescent lights or very dim lamps. No hooks to hang things. There was a noisy little fridge and a coffee maker that's you could get what you needed from reception for $4 to run it. Overall it was good value for price, I would recommend it.
Comment from Hotel Management
Apr 19, 2017 by Vanessa, Hotel Management
Thank you for your lovely comments. It was our pleasure to serve you and we hope you come back to stay with us again soon!
5 out of 5
by Jose

Posted Apr 6, 2017 on Hotels
Comment from Hotel Management
Apr 19, 2017 by Vanessa, Hotel Management
Muchas gracias por su comentario don Jose, nos alegra muchisimo saber que pasó bien en nuestro establecimiento. Y esperamos nos de la oportunidad de volver a atenderlo en caso de que vuelva a visitar la zona.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice cosy place to relax and enjoy your vacation

Posted Apr 4, 2017
Was looking for a last minute place to stay than was clean and not cost me an arm and leg. Great that we stumbled up on this nice, clean, conformable and not too costly hotel. Definitely will be staying there next time I'm in that area again.
Comment from Hotel Management
Apr 19, 2017 by Vanessa Q, Hotel Management
Thank you for your lovely comments. It was our pleasure to serve you and we hope you come back to stay with us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from ct

Good location, nice hotel some minor limitations

Posted Mar 20, 2017
Hotel is nice and quite; lady (I believe Reina) was extremely helpful and polite; pool was refreshing; breakfast was okay (nothing special); location is conveniently located to major attractions; safe area; fridge in room for cold beer Downsides were the fan which was not working (AC worked nicely tho); beds were a bit uncomfortable; bath is small
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa Ontario

Comfortable

Posted Mar 1, 2017
Stayed only 2 nights and enjoyed our time here. Pool was clean and great for swimming lengths. Breakfast was fresh with good choices. Easy walk into main part of town.
Comment from Hotel Management
Mar 3, 2017 by Vanessa Q, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by connie

Clean hotel and beautiful pool.

Posted Feb 15, 2017 on Hotels
I would go bad in a minute. Friendly staff. Nice continental breakfast. Beautiful yard.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thank you for your kind comments. We are pleased that you felt at home in our clean, comfortable cabins and well kept grounds, and with the friendly service of our staff. Most of them have been with us for many years and are very valuable assests. We will pass along your praises. Thanks for choosing Arenal Country Inn, we look forward to hosting you again on your next visit to La Fortuna.