Ratings based on 241 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolutely the Best view of Arenal Volcano

Posted Oct 23, 2017
This is one of the nicest Hotels we have ever stayed in. The view of the Volcano is nothing short of spectacular. It is literally right in front of you and every room faces just perfect. The Grounds are immaculate and groomed, the foilage and fauna are just gorgeous. We had Dinner in the restaurant and it was terrific. Wish we could have stayed longer. The only thing keeping this from 5 stars in the price. Highly recommend!!
5 out of 5
Recommended
for Everyone
by A verified traveler from costa rica

Nice hotel

Posted Oct 19, 2017
Hotel room and facilities are really nice. Thermal and the rest of the hotel is great with a great view of the arenal volcano
Comment from Hotel Management
Oct 19, 2017 by Customer Service Department, Hotel Management
Jorge, Thanks for positive feedback. It is nice to know that you enjoyed your stay at our property.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Costa Rica

This is a great honey moon hotel!

Posted Oct 17, 2017
Pros: Everything, specially the view
Cons: Nothing!
This was a friend´s recommendation and I found this Hotel to be a perfect honey moon/ anniversary getaway! Beautiful views and romantic scenery! Loved everything about this hotel!
Comment from Hotel Management
Oct 18, 2017 by Customer Service Department, Hotel Management
Karen, We feel very glad to know that you enjoyed your honeymoon at our hotel. Honeymooners are always special guests for us. Thanks for your visit!
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Magnificent view

Posted Sep 29, 2017
Very nice hotel, the Restaurant is excellent, mi congratulations to the Chef, star is very gentle. Totally recommend
Comment from Hotel Management
Sep 29, 2017 by Customer Service Department, Hotel Management
Thanks for your kind comments. We're very glad to know that you enjoyed your stay at our property.
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad and Tobago

Stay at Arenal

Posted Sep 26, 2017
I loved the rooms and the views from the room. The staff was really nice and helpful. Only disappointment was the hot springs at the hotel were not in service but they have an arrangement with another hot springs 10 mins from the hotel and they shuttle you for free.
Comment from Hotel Management
Sep 26, 2017 by Customer Service Department, Hotel Management
Nadia, We're glad to know that you enjoyed the views from our rooms and gave us a good feedback. Please accept our apologies for the inconvenients with the hot springs.
4 out of 5
Recommended
for Everyone
by A verified traveler from san jose

Nice hotel

Posted Sep 19, 2017
I enjoyed muy tríp to la Fortuna. This hotel esa very nice. The y have gluten Free options, and The y aré learning of Other allergy condicions. Charming and nice.
Comment from Hotel Management
Sep 20, 2017 by Customer Service Department, Hotel Management
Maria, Thanks for your comments. We're glad to know that you enjoyed your stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

A volcano just in front of your window!

Posted Sep 1, 2017
Pros: The excellent view, the rooms are great they have their own jacuzzi, they are so spacious and elegant
Location: Hundreds of activities, from visiting Arenal Volcano, the lake in La Fortuna, horseback riding, ATV tours, zip lines, spa with mud massage, etc
My favorite place in Costa Rica, definitely, is an incredibly beautiful hotel, from your room you will see the Arenal Volcano, is a breathtaking view, the area is incredible, the hotel has its own spring waters, several pools interconnected with volcanic stone surroundings.
Comment from Hotel Management
Sep 2, 2017 by Kioro staff, Hotel Management
Thank you Mrs. Malena. We hope to see you again, you are always welcome to Arenal Kioro!!
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Aug 23, 2017
Pros: location, spa, view, facilities, people
Cons: GYM
Location: zipe wire, hot spring, private sloth sanctuary in La Fortuna
wonderful family holiday. Best views to be had outside of the rainy season. Hot springs and zippier experience were a highlight
Comment from Hotel Management
Aug 23, 2017 by Customer Service Department, Hotel Management
Your comments are always welcomed. We're gald to know that you and your family had a good time while visiting us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern Ca

Truly amazing and private view room

Posted Aug 7, 2017
Cons: My husband would like a scotch option at the bar.
We selected the Arenol Kioro on line so it was wonderful as we drove up to see how gorgeous this hotel and the gardens are. The building design insures there's no bad room. There's no one across from any room, just gardens. Our room had a view of the forest and we woke up to a family of monkeys in the trees our first morning. We enjoyed the hot springs every day. The staff were professional, accommodating and always helpful. My niece is vegan and I have special dietary needs. It was refreshing to find they had a menu that gave us many delicious options. Can't wait to go back.
Comment from Hotel Management
Aug 8, 2017 by Customer Service Department, Hotel Management
Lisa, It is nice for us to know that you ands your family enjoyed their stay at our property. The gardens and surrounding nature is always an attraction our guets enjoy. Thanks for your positive review.
5 out of 5
Recommended
for Everyone
by A verified traveler from st louis, MO

Excellent views and large room

Posted Aug 4, 2017
Views of arenal from room, pool and restaurant. Beautifully maintained grounds. Our room was a bit of a hike to the pool/restaurant area, but not too bad. The room was large with two queen beds and a day bed in the office area. It also had a hot tub which we only used once. The hot springs are a shuttle drive away and underwhelming. There are hot springs at the hotel that are not as hot but just as nice. The hotel is a drive from town. Taxi was $15 each way plus tip. Taxi was $30 to mistico and $25 to national park each way plus tip. If I had it to do over, I would have rented a car in la fortuna. would highly recommend dinner at snappers house.
Comment from Hotel Management
Aug 5, 2017 by Kioro staff, Hotel Management
Dear guest. Thank you for choosing Arenal Kioro for your vacation; We are very pleased with your visit. Thank you for your comments and please take our apologies for the inconvenience with the hot springs We hope to see you again !!!!