Ratings based on 171 Verified Reviews

4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
Casa Luna Hotel & Spa was an absolutely beautiful resort. The pool area was amazing, and the view around the property was gorgeous. The resort was only 5 minutes travel time from a town where you could get food, snacks, and even souvenirs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2017
Short stay. Two nights. Staff was very accommodating.
Comment from Hotel Management
Aug 6, 2017 by Reservas Casa Luna , Hotel Management
Thank you for your comment of our property, Hope to see your next time you visit la Fortuna Arenal. Pura Vida From Casa Luna Hotel & Spa
5 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland

Nice hotel surrounded by wonderful greenery.

Posted Jul 24, 2017
Pros: It is camouflaged by all the wonderful greenery in the property. The jacuzzis are well located hidden among greenery.
Cons: The breakfast was not the best I have seen.
Location: Great location but requires having your own transportation.
I loved watching birds, monkeys and other animals directly from my balcony on the second floor. It did not bother me to be awaken by monkeys in the morning and then watch a parade of birds ranging from toucans to even wild turkeys.
Comment from Hotel Management
Jul 25, 2017 by Reservas Casa Luna , Hotel Management
Dear Ana. Thank you for your comment. We appreciate the evaluation of the property.
4 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Great view of the volcano and nice gardens.

Posted Jul 9, 2017
It was a great home base! Lots of kiddos at the pool, especially as it got closer to the weekend. That was our only complaint, but it's just part of staying at a hotel.
Comment from Hotel Management
Jul 15, 2017 by Reservas Casa Luna , Hotel Management
Thank you for your review of the hotel. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

A Little Piece of Paradise!

Posted Jun 29, 2017
Pros: Rooms, Food, Spa, Price, Grounds
Cons: Nothing
Location: About a mile from town - Arenal National Park and the town of La Fortuna are nearby.
Casa Luna was the perfect end to our vacation in Costa Rica! The hotel grounds are beautifully landscaped, and the spa offers wonderfully relaxing services with the sounds of nature adding to the ambiance. Our room was clean, spacious, and had a nice balcony. We ate at the hotel for breakfast and dinner each day, and the food was exceptional - especially the Tilapia with Avocado! We would definitely stay here again!
Comment from Hotel Management
Jun 29, 2017 by Reservas Casa Luna , Hotel Management
Dear Thank you for your comment. We appreciate your time and your review about our facility. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel,lovely and quiet location

Posted Jun 26, 2017
Pros: The comfort of the room and people
Cons: Need to put bigger mirror in the room and outside the bathroom
Location: Excellent location
We love the hotel.The staff are very friendly and helpful.The food is very good! We have the best room overlooking the volcano.
Comment from Hotel Management
Jun 29, 2017 by Reservas Casa Luna , Hotel Management
Dear Maria. Thank you for your time and your comment. We will take a note about the mirror to keep offering you the best of the Arenal Area. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

Best Place Ever!

Posted May 28, 2017
Pros: Everything. The place had the ambiance and everything we needed.
Cons: Lighting and the bathroom shower water goes onto the floor.
Best place ever. Clean, all the people were kind. Loved it. Will be back.
Comment from Hotel Management
Jun 16, 2017 by Reservas Casa Luna , Hotel Management
Dear SAMNSAL You will be welcome on your next trip to Arenal Area. We will take a note about the lighting Best regards
5 out of 5
by A verified traveler

Great service, beautiful room and had a great tour

Posted May 18, 2017 on Hotels
Great choice. Exceptional customer service. Checked us in quick and we're very informative in all activities nearby. Spa was exceptional. Booked a tour through the hotel and it was a great experience. Good food as well.
Comment from Hotel Management
Jun 16, 2017
Thank you for your comment. We appreciate your time and your review about our hotel and SPA. As you note we work to offer you the best of the Arenal Area. Best Regards
5 out of 5
by Melody

I'd stay there again

Posted May 14, 2017 on Hotels
There were some things I would like to change like having wifi in the room but the staff was so nice it made up for anything that wasn't awesome.
Comment from Hotel Management
Jun 16, 2017
Dear Melody. Thank you for your Note we will take care of our wifi Connection to improve this service. Best Regards
5 out of 5
by Jessica

Beautiful hotel

Posted Apr 30, 2017 on Hotels
Beautiful relaxing place that both my husband and our two young kids loved. Really lovely, private and comfy rooms. Restaurant was a bit on the expensive side, service was good, but very tip-orientated. The gardens were beautiful to look at, the pool was warm and there were 4/5 other hot pools to sit in.
Comment from Hotel Management
Jun 16, 2017
Dear Jessica. Thank you for your time and your comment. It was a pleasure be part of your experience of COSTA RICA trip. Thank you again to share your comments with us. Best Regards