Outdoor pool, sun loungers
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Reviews of Hotel Kokoro Mineral Hot Springs

3.5 out of 5
Hotel Kokoro Mineral Hot Springs
500 mts west of Quebrada la Palma, La Fortuna, Alajuela

Reviews

9.0

Wonderful

Rating 10 - Excellent. 217 out of 347 reviews" "
Rating 8 - Good. 85 out of 347 reviews" "
Rating 6 - Okay. 26 out of 347 reviews" "
Rating 4 - Poor. 12 out of 347 reviews" "
Rating 2 - Terrible. 7 out of 347 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Staff were very friendly and accommodating. Would stay there again.
Stayed 3 nights in Apr 2024

6/10 Okay

Nouval

Traveled with partner
Liked: Staff & service
Main complaint: the bed and pillows. Need replacement asap. The rest seemed like a great value and the food was excellent!
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful and very well kept. We had the most beautiful view of the volcano from our balcony. It was so peaceful to wake up drink coffee in the balcony while listening to nature sounds and my views is the volcano. Then go jump into a natural hot springs. The restaurant was delicious
Stayed 1 night in Apr 2024

10/10 Excellent

Marilyn

Amazing
Stayed 4 nights in Jan 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful cabin in well- maintained lush garden A perfect tranquil spot with stunning volcano view
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua, flat rock

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tubs were great and the restaurant had good food.
Stayed 1 night in Apr 2024

10/10 Excellent

Brendan

Traveled with family
Liked: Cleanliness, staff & service
Inexpensive, nice staff. Property structures in need of an update. Otherwise it was fine.
Stayed 1 night in Apr 2024

10/10 Excellent

Anatoly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Kokoro. It is an older resort with 3 hot spring areas. The spring is 300 meters underground so the water is pumped up in the early morning. This makes the first pool extremely hot but the 2d and3d ok. Later in the day the first pool is perfect. There are several guest cabins ours was spacious with a view of the volcano from our bed! Restaurant on site served buffet breakfast - included but you could also purchase lunch or dinner. The meals were simple Costa Rican fare and good.
Stayed 4 nights in Mar 2024

10/10 Excellent

Tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with kind and knowledgeable staff, hot springs on site, and many creatures to see! Close to nature and adventure tours and private cabins also afford a quiet and private visit. Thanks for a great visit, Hotel Kokoro!
Stayed 2 nights in Mar 2024

10/10 Excellent

Abraham

Stayed 1 night in Mar 2024

10/10 Excellent

Bryson, Columbus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely gorgeous! You couldn't get a better view of the volcano and the other landscaping is absolutely stunning. The staff was hospitable, patient, and knowledgeable. The food was also delectable and our shuttle drivers found the hotel rather easily, so transport to other places around the island was simple.
Stayed 2 nights in Feb 2024

8/10 Good

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the natural feel of the gardens and area where our room was (no 20) and saw so many animals and birds while staying. Although the rooms are rustic, we had no problems with insects. All the staff were friendly and helpful and the gardeners would happily show you the animals that were around, including the sloths. The only things we think could be improved would be more furniture on the veranda, so 3 of us could sit together and more furniture around the pool. We would definitely stay again.
Stayed 3 nights in Feb 2024

8/10 Good

JoAnn, Incline Village

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was big and we loved the architecture and view out to Arenal. Unfortunately, the bed sagged in the middle and the fitted sheet kept popping off the mattress topper. Also the lock on our door broke which meant we couldn't get into the unit for over an hour-- we were surprised they didn't at least offer to buy us a drink! Also, the hot springs aren't nice. But the restaurant is very convenient since we didn't want to go out at night and there are no other places within walking distance. Service was slow and the menu is very basic but hey, it's Costa Rica! Overall we were happy with the location and kitties were very happy to be petted.
Stayed 3 nights in Feb 2024

10/10 Excellent

jennifer, schoharie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wildlife on the property, the tranquility of the surrounding forest, the relaxing thermal pools, the nature trail, incredible breakfast, friendly staff, gorgeous cabin, large spacious bathroom. Loved this slice of tropical paradise! 3 thermal pools with differing temperatures made it more comfortable for each of my family members to have their prefered temperature.
Stayed 1 night in Feb 2024

10/10 Excellent

Danielle

Traveled with partner
It’s quite the drive from the airport but man is it worth it. The rooms, grounds, food, staff (everyone and everything) was incredible. I would stay there again anytime
Stayed 7 nights in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Great location near Baldi and Ecotermales hot springs. The rooms are very dated but clean and comfortable. A great bargain in this location.
Stayed 1 night in Feb 2024

10/10 Excellent

Geri, Atmore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing not to love about this property. The location is perfect, the people are friendly and helpful, and the resort is absolutely beautiful. Would definitely stay again and recommend to anyone visiting the La Fortuna area of Costa Rica.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Denise

Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities
I would recommend this place to anyone who wants to be off the beaten path. Very clean staff. Excellent I would stay here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Davida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 days with Hotel Kokoro and it was absolutely wonderful. Saw a diversity of guests: young & elderly couples, families with young kids, and international guests. The staff was friendly and kind. Everyone we interacted with spoke multiple languages including English. Every day there was maintenance of the property, ensuring cleanliness of the pools, tidiness of the walkways, and attention to the beautiful landscaping. This hotel was really charming because the lodging is nestled into the natural environment of the surrounding rainforest/jungle. There is a clear and epic view of Mount Arenal and it's possible to book a room with a patio facing it. Our stay included breakfast every morning. Each meal for the duration of our stay included some variation of eggs, beans & rice, plantains, and cooked vegetables. Pancakes, bread, butter, juice, and water were also served every morning with fresh fruit such as pineapple, watermelon, and papaya. Overall it was very satisfying (buffet style). The last week of January leading into the first week of February, there were mild rainy days. Most of the rain fell at night, but the temps stayed above 75 degrees in the daytime. Very pleasant. The sunny days were perfect for poolside and walking the jungle trail on the property. As for the hot springs... they appear an unusual color from the other springs you may encounter in La Fortuna, however they were very pleasant to use and didn't seem to have anything wrong with them.
Stayed 8 nights in Jan 2024

10/10 Excellent

Johnny, Hallandale Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and super friendly staff, beautiful setting and everything you need to relax. Hot springs on the grounds, pool, massage, restaurant. And a very convenient location to area attractions and adventures
Stayed 3 nights in Feb 2024

10/10 Excellent

Lois

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the local flavor, plants . . . It was lovely!
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Stayed 3 nights in Jan 2024

10/10 Excellent

Jena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and the staff was very helpful
Stayed 3 nights in Jan 2024

8/10 Good

Ajay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great surrounding and hot springs. The restaurant was good too.
Stayed 1 night in Jan 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, all the surroundings is just amazing with amazing views of the volcano Arenal, but what really makes the difference is the people who works here. The service is amazing. They are very friendly and will go above and beyond to accommodate your needs. A big shout to Yath and Alexa, they were the best host I have ever had. They treat you like family. Please don’t hesitate, and book this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Stayed 1 night in Jan 2024

10/10 Excellent

jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was as described. Service was great and very friendly.
Stayed 2 nights in Jan 2024

8/10 Good

Karen

Stayed 3 nights in Jan 2024

10/10 Excellent

Rosio

Stayed 5 nights in Dec 2023

10/10 Excellent

laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the amenities offered, it’s easy to navigate the place, the room we stayed in was large and cute with everything we could need
Stayed 1 night in Jan 2024

10/10 Excellent

Zhongping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Mark

Stayed 3 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great setup with the separate cottages for rooms! Friendly service/staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Kawsar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with friendly staff, wonderful mineral hot springs in a very natural setting.
Stayed 3 nights in Dec 2023

10/10 Excellent

Balaji

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property in a serene location
Stayed 5 nights in Dec 2023

10/10 Excellent

Madeline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very beautiful with lots of birds in the area. We enjoyed the mineral pools on both nights of our stay. And the staff is very kind. Would recommend!
Stayed 2 nights in Dec 2023

10/10 Excellent

Sreevalli

Traveled with family
Liked: Cleanliness, staff & service
It is an amazing scenic family managed property. Staff is very friendly and super nice. Free breakfast is excellent. Lunch and dinner options are limited for vegetarians and vegans but the few available are very tasty. It is a full rain forest scenery. It did rain every morning while we were there and it was so peaceful and serene. The room is cabin style room so you are kind of with nature. I was not a fan but my daughter loved it. She son learned she can't leave for lying around or and will also share the food. Only suggestion i would make is to improve the tourism options. We did not get many options for things to do there. We did arenal mountain hike and visited mystik mountain but did not even know about the waterfall so did not do that. Maybe having a guide to plan our stay would help. Though there were things we missed doing... Overall we had a very relaxed stay.
Stayed 3 nights in Dec 2023

4/10 Poor

marcos

Disliked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard, Grand Junction

Traveled with partner
Liked: Amenities
Everyone was so friendly and always able to help with advice!!
Stayed 3 nights in Dec 2023

10/10 Excellent

carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I throughly enjoyed our stay at Hotel Kokoro! It is a peaceful, quiet, space which is set back from the main road and surrounded by a beautiful garden. We came to Costa Rica to see the amazing birds and wild animals. We saw our first tree sloths at Kokoro and more exotic birds on the grounds of this hotel than on any of our tours. By day we were serenaded by birds and at night by the song of tree frogs. It is a great place to relax after an exciting day out exploring nature. The pool, the natural hot mineral soaking pools, the massages, and other spa treatments certainly add to the experience. The staff were friendly, welcoming, knowledgeable and helpful. We felt like we were visiting with family.
Stayed 4 nights in Dec 2023

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
You feel like you're in the middle of a rainforest!
Stayed 2 nights in Dec 2023

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great experience! The staff was very helpful in helping us plan our itinerary as well as help us call taxis and even shuttled us around to the farther out areas! They were amazing and 100% would recommend this hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Garrett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is beautiful. Fantastic views of Arenal Volcano. The natural hot springs on site are great as well.
Stayed 4 nights in Nov 2023

10/10 Excellent

Paritosh

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff ! Friendly, patient and helpful ! Beautiful property ! Sloths, frogs, birds observed at the property throughout the stay. Great views of Arenal. Definitely recommended.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maria, Sarasota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 😍
Stayed 1 night in Nov 2023

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Was a beautiful location with a view of arenal. Rooms were clean and private. The gardens were beautiful and the pool area was nice. The buildings seem a little dated and needing some updating. They have some hot springs that look like they used to have waterfalls between the pools. It would greatly improve this area if they got the waterfalls going.
Stayed 2 nights in Nov 2023