Ratings based on 328 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to attractions.

Posted Feb 18, 2018
Cons: wi fi needs to be available in rooms.
nice hotel close to waterfalls and volcano. Very close to downtown shops. 5KM to hot springs.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna BC Canada

Great location , helpful staff ,

Posted Feb 4, 2018
Had a comfortable stay at the hotel Staff very friendly and helpful Excellent location and fine breakfast Would stay again
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, down town, walk distance to all.

Posted Jan 12, 2018
Hotel was simple but clean, great staff, it need some updates and last couple days there was no hot water.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
Hot water wasn’t available for first day of stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2017
Friendly and helpful staff. Close to many great food places.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2017
For the price, you get what you pay for obviously - including spotty in-room WiFi. That said, Manrique the front desk manager was an absolute lifesaver. He was extremely helpful and knew everything about the activities we were interested in and the best ways to do it as well as how to get back to San Jose the easiest. He made us feel very comfortable staying there and he definitely made our stay a pleasure.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Posted Nov 25, 2017
Very friendly, helpful staff. Room was very basic, but very clean. Location to shops, restaurants, and park was great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2017
Nice state. The air conditioning in the room assigned to us was a bit noisy, but they moved us to another room that was perfect.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Excellent location

Posted Nov 14, 2017
Hotel is located in the heart of downtown. Walking distance to restaurants, bars and shops. The staff is excellent, especially Manrique. The breakfast is a good value.
4 out of 5
by omega from La Fortuna

overall good

Posted Oct 16, 2017 on Hotels
Overall a good place to stay. Convenient location, close to everything. A/C could use some maintenance though.