Ratings based on 191 Verified Reviews

3.8 out of 5
72% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from CR

Nice place

Posted Dec 4, 2017
This is a pretty good hotel. The breakfast was delicious. The facilites are nice. Definitely a place to come back.
Comment from Hotel Management
Dec 7, 2017 by Mr Mayid, Hotel Management
Hi Chris Thank you for you review, we hope to see again here in your Hotel Montaña de Fuego. all the best
5 out of 5
Recommended
for Everyone
by A verified traveler from washington st.

Relaxation

Posted Nov 9, 2017
This is our 2nd stay here in the last 9 years and would recommend it to anybody. This is a very simple bungalow style resort. Beautiful, very relaxing, and quiet. Our 7 year olds loved it as well!
Comment from Hotel Management
Nov 14, 2017 by Mayid, Hotel Management
Hi Chris Thanks you for you comments. Greetings
5 out of 5
Recommended
for Everyone
by A verified traveler from new hampshire

Beautiful resort with excellent view

Posted Aug 4, 2017
We stayed in a standard bungalow and had a gorgeous view of the Arenal volcano. We got a massage out first day that felt amazing and the hot springs and volcanic mud was relaxing. I definitely recommend this resort.
Comment from Hotel Management
Aug 5, 2017 by Mr Mayid, Hotel Management
Hi Jeff Thank you for your comment, we ´re very happy that you had a great time here in your Montaña de Fuego Hotel. I hope see you soon
5 out of 5
by Pablo David

Good stay

Posted Jul 25, 2017 on Hotels
Good stay. Good for families, with swimming pool and hot springs, and more things to do too. There is good privacy in the rooms. Easy arrangements for tours, and service was very good.
Comment from Hotel Management
Jul 31, 2017
Greetings from Montaña de Fuego. Thank you for you comments, our goal is that all the customer have a nice experience with us. Best regards
4 out of 5
by Elisa

Posted Jul 22, 2017 on Hotels
Comment from Hotel Management
Jul 31, 2017
Greetings from Montaña de Fuego. Thank you for you comments, our goal is that all the customer have a nice experience with us. Best regards
3 out of 5
by A verified traveler from S

Checking in 0

Posted Apr 14, 2017
Check in made me feel like a nuisance any questions I asked. If it wasn't about a hotel service I got the impression don't ask. Room was ok but hot as heck when we entered and no towels to get a shower after the long trip. Little things matter. Good side, breakfast is good, view is perfect, hot tubs are nice. Decent parillada across the street also. 3/5
5 out of 5
by Talia

Beautiful Hotel

Posted Mar 17, 2017 on Hotels
We had a wonderful time!! Excellent, helpful and friendly staff, beautiful pools, lunch/dinner options and an AMAZING spa service!!
3 out of 5
by A verified traveler

No Wifi

Posted Mar 8, 2017 on Hotels
Truthfully, the hotel was nice enough with a lot of potential; however, we found it lacking in service. For one, there was no wifi in the rooms--though the rooms were comfortable with ac, a nice bed, and clean shower. The customer service also left something to be desired. No one was rude exactly, just not that friendly. For the price point, we expected more. There are definitely many other hotels that are competitively priced and could provide a better value in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best view of Arenal Volcano! Beautiful grounds.

Posted Mar 6, 2017
Pros: I liked the fantastic view of the Volcano, the beautiful ground, the spacious rooms, the staff, the location and pretty much everything.
Cons: The shower tile and maybe more drawers for clothing and personal items.
Location: You can book anything from the hotel - Volcano hike, the suspension bridges, the Fortuna Waterfall, zip line, rappel, tubing, rafting, Rio Celeste
The hotel grounds were beautiful. It had the right combination of privacy and people, you could chose to be alone or social. The staff was friendly and very helpful. The hotel has a great restaurant- recommend the fried Tilapia if you don't mind whole fish- but everything was tasty. Close to La Fortuna, Tabacon River, and walking distance from two other restaurants- also had a convenient store across the street.Great Private Cabanas with a front porch and a viewing balcony from the back. I had an issue with sink leaking and they fixed right away! They have hot springs, a trail, and beautiful grounds. The only thing I didn't like was the shower tile floor- I went in with flip flops- Despite this, I strongly recommend and would stay again. The Guides were amazing- it was individual attention and care- took pics and even held our stuff!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 1, 2017 on Hotels