View from property

Reviews of Holger Danske Hotel

3.5 out of 5
Holger Danske Hotel
1200 King Cross Street, Christiansted

Reviews

7.8

Good

Rating 10 - Excellent. 210 out of 686 reviews" "
Rating 8 - Good. 283 out of 686 reviews" "
Rating 6 - Okay. 116 out of 686 reviews" "
Rating 4 - Poor. 57 out of 686 reviews" "
Rating 2 - Terrible. 20 out of 686 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Staff super friendly. Rooms exceptionally clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Israel, San Juan, Puerto Rico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for doing afterwork paperwork
Stayed 1 night in Feb 2024
Response from Mandisa H on Mar 6, 2024
Hi, Israel. We appreciate the rating, and are glad we could provide you with a positive experience! We do hope to see you again.

8/10 Good

briana

Traveled with family
Liked: Staff & service, property conditions & facilities
Accommodated us on very short notice when our private vacation booking proved a scam, saved our vacation.
Stayed 9 nights in Jan 2024
Response from Mandisa H on Mar 6, 2024
Hi, Briana. We appreciate the rating, and are glad we could provide you with a positive experience! We are happy to help on such short notice and do hope to see you again.

10/10 Excellent

Karen L

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough positive about this hotel. The desk staff is friendly and helpful, and the same with the chambermaids….Joan was terrific! The place is wonderfully maintained…David goes the extra mile and treats the property and even its resident chickens with special care. He has just completed and open air yoga area…using his creative skills.The Hotel is right on the boardwalk…so shopping and dining close at hand. The pool is clean and view from its deck amazing, although sometimes a bit windy for lounging. We will revisit for sure and suggest it for others!
Stayed 7 nights in Feb 2024

10/10 Excellent

Dvonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awo
Stayed 9 nights in Dec 2023
Response from Mandisa H on Mar 4, 2024
Hello Dvonte,Thank you so much for your exceptional rating. We are glad we could provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Kirk, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Mandisa H on Mar 4, 2024
Hello Kirk,Thank you so much for your exceptional rating. We are glad we could provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk as so so nice! The room was the nicest we have stayed at so far and we are on day 20 in the Virgin Islands. Gate with code right on the boardwalk. Be sure to eat at Nate’s! The roof top pool was the icing on the cake.
Stayed 1 night in Jan 2024

2/10 Terrible

Lakeisha

Stayed 2 nights in Dec 2023

4/10 Poor

Asim

Stayed 1 night in Dec 2023

2/10 Terrible

Laughton

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was dirty and there were roaches crawling around. When I requested that someone clean the dirt from the phone, ceiling fan etc housekeeping only changed the linens. The room remained dirty so I spent most of my vacation with relatives. When I checked out a day early the room finally looked somewhat clean. This was my second time using this hotel and it was night and day. In November of 2021 my stay there was pleasant and my room was quite clean. The hotel staff were nice and very helpful. It is unlikely that I will using this hotel again in the future.
Stayed 7 nights in Nov 2023

10/10 Excellent

Donna

Stayed 3 nights in Nov 2023

10/10 Excellent

Yaurima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Mandisa H on Nov 13, 2023
Hi, Yaurima. Thank you so much for rating your experience with us so highly!

10/10 Excellent

Benito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Stayed 2 nights in Oct 2023
Response from Mandisa H on Nov 13, 2023
Hi, Benito. Thank you so much for rating your experience with us so highly!

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. I booked the room last minute and the front desk agent was very patient and stayed past her working hours to ensure the room I needed was ready.
Stayed 2 nights in Oct 2023
Response from M Hazlewood on Oct 19, 2023
Hi, Katherine. Thanks for taking the time to share your positive experience. We truly appreciate it!

10/10 Excellent

Elvis

Stayed 3 nights in Sep 2023
Response from Mandisa H on Nov 13, 2023
Hi, Elvis. Thank you so much for rating your experience with us so highly!

8/10 Good

yong

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Please do not...
Hotel crews are kind. But conditions of hotel is terrible and worst ever.
Stayed 1 night in Sep 2023
Response from Front Desk on Oct 19, 2023
Hi, Yong. Thanks for taking the time to share your experience. We truly appreciate it!

10/10 Excellent

Jason

Stayed 2 nights in Sep 2023
Response from M. Hazlewood on Oct 9, 2023
Hi, Jason. Thank you so much for leaving us a stellar review!

10/10 Excellent

Cindy

Stayed 6 nights in Sep 2023
Response from Mandisa H on Nov 13, 2023
Hi, Cindy. Thank you so much for rating your experience with us so highly!

10/10 Excellent

Israel, San Juan, Puerto Rico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for afterwork relaxation
Stayed 2 nights in Aug 2023
Response from Mandisa on Sep 6, 2023
Hi, Israel. Thanks for taking the time to share your positive experience. We truly appreciate it!

8/10 Good

Jarelle

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a in a quiet location and the space is clean and comfortable.
Stayed 1 night in Aug 2023
Response from Mandisa on Aug 24, 2023
Hi, Jarelle. Thanks for taking the time to share your positive experience. We truly appreciate it!

4/10 Poor

Edith

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The mattresses are old and smelly. I awoke with bug bites or spider bites on my legs and arms. I ended up purchasing an air bed and sleeping on that.
Stayed 10 nights in Aug 2023
Response from Mandisa on Aug 24, 2023
We appreciate your feedback, Edith. If you would like to discuss your experience further, don't hesitate to reach out to us . We would love the opportunity to resolve any issues for future stays.

8/10 Good

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Good Staff.
Stayed 2 nights in Aug 2023
Response from Mandisa on Aug 24, 2023
Hi, Johnny. Thanks for taking the time to share your positive experience with our staff. We truly appreciate it!

8/10 Good

Benito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Mandisa on Aug 9, 2023
Thank you for the positive rating. We look forward in hosting you again.

6/10 Okay

Raymundo

Stayed 2 nights in Jul 2023
Response from Mandisa on Aug 24, 2023
Hi, Raymundo. Thanks for taking the time to share your positive experience. We truly appreciate it!

8/10 Good

ELBA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Mandisa on Sep 6, 2023
Hi, Elba. Thanks for taking the time to share your positive experience. We truly appreciate it!

8/10 Good

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Mandisa on Jul 17, 2023
Hi, Jeannine. Your feedback is highly appreciated. Thank you for the rating!

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a basic room with king bed. Lots of room to move around and put luggage. Has a mostly screened porch with a couple chairs though some is just lattice, Ground floor looks at a wall & plants. I think the room only had a desk chair for seating. Pool on roof was warm and has a little shade area sometimes of the day. Parked in the onsite lot which probably holds 6 cars and is tight backing back out depending on how others park. Sometimes there was street parking in front. I think the city lot across the street is free in evening & night.. Right on boardwalk which was nice to get to dining & shopping options, plus a nice water view. Also easy walk to the fort.
Stayed 2 nights in Jun 2023
Response from Mandisa on Jul 17, 2023
Hi, Gary. Thanks for taking the time to share your positive experience. We truly appreciate it and do hope to see you again!

6/10 Okay

jun

Traveled with family and small children
Liked: Staff & service
We needed a place to stay over night due to unexpected air traveling issues. It was a decent for over night. The price was lowest compared to other hotels but still too pricey for that property. It is on the boardwalk to the location was the great. The pool was nice but I had little concern of the quality of water (chemical).
Stayed 1 night in Jul 2023
Response from Mandisa on Jul 17, 2023
Hi, Jun. Your feedback is highly appreciated. Thank you for the review!

10/10 Excellent

Israel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
street to access Hotel is a mess
Stayed 2 nights in Jun 2023
Response from Mandisa on Jun 23, 2023
Hi, Israel. Your feedback is highly appreciated. Thank you so much for the review!

8/10 Good

Holger

Stayed 6 nights in Jun 2023
Response from Mandisa on Jul 17, 2023
Hi, Holger. Your feedback is highly appreciated. Thank you for the rating!

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The first room that I was given was not acceptable but the staff was very kind and helpful to move me to a new room. The hotel is located very close to the boardwalk, dining, and beach access. I had a very nice stay experience and would rebook again.
Stayed 3 nights in Apr 2023
Response from Mandisa on Jun 23, 2023
Hi, Anthony . Thanks for taking the time to share your experience. We are happy to know that our staff was helpful to assist in finding a room that met your needs. The convenience of having access to the boardwalk, dining, and beach access is truly a wonderful perk. We look forward in hosting you again.

6/10 Okay

Jose

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
So so
Its no so good as 7 but it is as 5. The hotel have access to the boardwalk, room was clean but at my room no hot water.
Stayed 1 night in May 2023
Response from Mandisa on Jun 23, 2023
Hi Jose,Thanks you for your feedback. We aim to provide the greatest possible experience to our customers, but we're sorry to hear that your experience was just an average one. Please let us know directly some of the ways we can improve your next stay .

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping, food and ferry.
Stayed 1 night in Apr 2023
Response from Mandisa on May 9, 2023
Dear Thomas,Thank you for your positive rating. We appreciate your feedback and hope to welcome you again!!

6/10 Okay

Octavio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 2 nights in Apr 2023
Response from Mandisa on May 9, 2023
Dear Octavio,Thank you for your positive rating. We appreciate your feedback and look forward in welcoming you again!

6/10 Okay

Robert

There was no hot water. Tv cable limited and no clear picture
Stayed 1 night in Apr 2023

6/10 Okay

Reginaldo

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Curtain shower with mold. Rooms needs renovation long time ago. That isn’t acceptable when you are paying $200 per night plus $5 for a tiny “parking”
Stayed 4 nights in Apr 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The place was - ok. Fine to stay for a night. Basic room and amenities, ok cleanliness. Dated. Didn’t love having an exterior door on the ground floor and was glad we only stayed 1 night.
Stayed 1 night in Mar 2023

8/10 Good

Debra Kay

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Mandisa on May 9, 2023
Thank you for leaving us a positive rating. We look forward to hosting you again!

10/10 Excellent

Anthony Bequette, Leslie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Somewhat dated, but clean and gets the job done. Great pool with amazing view. Walkable to EVERYTHING. Nate’s bar on property. If you get parking, it is TIGHT. However many places don not offer parking at all. Only complaint: Not much hot water for shower. After a hot day at beach, cold shower wasn’t the worst thing…
Stayed 7 nights in Mar 2023
Response from Mandisa on May 9, 2023
Dear Leslie, thanks for both your constructive and positive review. We are thrilled that you enjoyed your experience; our staff will definitely be happy to read what you wrote. We will do our best to address the hot water issue,so on your next stay you can enjoy a warm shower. We look forward to seeing you again.

8/10 Good

Ruth, SAN JUAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed one night at this hotel, is really cute, we got a room in the first floor, no view, but it connects right into the boardwalk, close to shopping and restaurant and local attractions. Hotel has parking on site but you can also use the government parking across the street. Rooms are small but clean. The views of the Marina from the pool on the second floor are amazing.
Stayed 1 night in Mar 2023
Response from Mandisa on May 9, 2023
Dear Ruth,Thank you for taking the time in leaving us a good review. Your feedback is greatly appreciated and we look forwards in hosting you again!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

riess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing views from the pool. The nicest staff. Great location.

8/10 Good

Jacklyn

Stayed 3 nights in Jan 2023
Response from Mandisa H on Nov 13, 2023
Hi, Jacklyn. Thank you so much for rating your experience with us so highly!

6/10 Okay

Allison

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property was very tired, aged, and kind of dirty. We needed a place to sleep and it served that purpose. Staff was friendly.

6/10 Okay

Justin

Traveled with group
Liked: Cleanliness, property conditions & facilities
It is a quaint set up near down town however the office closed at 10-11 and if you book last minute it is a chore to get your room key If you come in late.

6/10 Okay

Calvin

Traveled with partner
Liked: Cleanliness, staff & service
Liked the staff. They were friendly and accommodating. Didn't like that there was no hot water in the shower for a few days.
Stayed 4 nights in Nov 2022
Response from Mandisa on Nov 16, 2022
Dear Calvin. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. We do, however , apologize for the inconvenience of the hot water and will be sure to address this issue for future stays.

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, location is excellent and close to everything. View of island on pool deck is amazing and the pool was crystal clear. Definitely will stay again.
Response from Mandisa on Nov 7, 2022
Hello Kaila,Thank you for leaving such a positive review.We are happy that you enjoyed your stay and look forward to seeing you very soon.

10/10 Excellent

Tracy

Stayed 1 night in Oct 2022

10/10 Excellent

Benito

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Stayed 2 nights in Aug 2022
Response from Mandisa on Sep 12, 2022
Thank you for your positive review .

10/10 Excellent

ELIAS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very pictoric place. Super clean, and very comfortable.
Stayed 1 night in Aug 2022
Response from Mandisa on Sep 1, 2022
Hi, Elias. Thanks for taking the time to share your positive experience. We truly appreciate it!