- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were surprised by the condition of the room and the hotel. We picked this one for the hot tub, but it was broken. The door handle to our room didn't work hardly at all. There were 2 tv's and both had separate problems and didn't work. The floor was really dirty if you walked on it with socks. The bathtub handle on the faucet fell off and couldn't adjust water. A piece of the furniture fell off that had been glued on before. And the A/C kept coming on all night even though it was 25 degrees outside. After we told the front desk, they said they couldn't do anything about it because we booked through a 3rd party instead of them directly. They promised a call from management and no one called of course.