Indoor pool

Reviews of Holiday Inn Express Hotel & Suites LAMAR, an IHG Hotel

2.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 327 out of 663 reviews" "
Rating 8 - Good. 211 out of 663 reviews" "
Rating 6 - Okay. 65 out of 663 reviews" "
Rating 4 - Poor. 31 out of 663 reviews" "
Rating 2 - Terrible. 29 out of 663 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

melissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kyle

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in the middle of a remodel. That is the only reason I didn’t give 5 stars. Staff were friendly, accommodating, and very informative. Beds were so comfortable. Will be staying here the next time I go to Lamar.
Stayed 1 night in Mar 2024

2/10 Terrible

Jodi

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one was at the front desk for several minutes. I tried calling to get anyone’s attention. There were workers remodeling the bottom floor at 8pm when I checked in. The front reception was covered in dust and dust filled the air.
Stayed 1 night in Mar 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

DYanna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really the pool. It was clean. Breakfast was amazing. Different options. Will book again
Stayed 1 night in Feb 2024

8/10 Good

Andrew

Stayed 1 night in Jan 2024

8/10 Good

Bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Jennifer

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
I have to stay in town for a week. Everything worked out perfect as planned. Breakfast was great every morning. Awesome oatmeal. I'm staying there at least two more weeks out of the next six.
Stayed 7 nights in Dec 2023

10/10 Excellent

marjorie

Stayed 1 night in Dec 2023

8/10 Good

Bruce

Business traveler
Clean place
Stayed 1 night in Dec 2023

8/10 Good

Vesna

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like accommodations, wish there was better breakfast choice
Stayed 5 nights in Nov 2023

4/10 Poor

Derek

Disliked: Cleanliness
We paid for the upgraded suite. The room felt dirty, crumbs on the floor near the couch, piece of what looked like smashed chocolate on the side of the foot stool, yellow stain on the mattress on the pull-out couch. Sheets and towels were really rough and scratchy. You could tell they put in new bathroom counters and showers as the caulk looked new and bright. Pillows were good and continental breakfast was great (turkey sausage, egg white omelets, oatmeal, toast, bagels, english muffins and the staples like cinnamon rolls and cold cereal).
Stayed 1 night in Nov 2023

10/10 Excellent

Michele

Traveled with partner
Liked: Staff & service
Good beds and pillows. Quiet. Good breakfast!
Stayed 1 night in Nov 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

B Rii

Traveled with partner
Liked: Cleanliness
The breakfasts were good and most of the staff were awesome. There was one lady when we checked that wasnt very nice or informative. Other than that. Everyone else was pretty nice.
Stayed 2 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness
Great service
Stayed 1 night in Oct 2023

8/10 Good

Phoukham

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 1 night in Sep 2023

6/10 Okay

John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
compared to other Holiday Inn Express hotels I've recently stayed in this one was a bit more beat up and unkept. The staff was very pleasant and professional.
Stayed 1 night in Sep 2023

2/10 Terrible

Jesse

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Bad customer service and cold pool
Hot tub was out of order and the pool was ice cold, neither if which were mentioned when we checked in or called down a few hours later to see what time the pool closed. The front desk gal was rude and barely acknowledged us when we checked in. I wont recommend it or stay there again. I understand a small town, vlah blah blah ,but there is no excuse for bad customer service
Stayed 1 night in Sep 2023

6/10 Okay

Darby

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room was nice and clean. Hot tub was out of order unfortunately.
Stayed 1 night in Sep 2023

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Breakfast
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Lamar,Co
We had a great stay & wonderful service from the sweet evening clerk at front desk. She had great recommendations for dinner & was able to help me with my I phone connection to Hotel internet with a gracious heart. Our bed was awesome & was a pleasant first night stay In Colorado vacation!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Young woman who checked us in was accommodating, efficient, and a determined problem solver. I am handicapped and needed a handicap accessible bathroom and had requested from the third party we had booked through.but hotel did have that info. She got me one!!!
Stayed 1 night in Aug 2023

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are in the process of remodeling, but still clean and very nice.
Stayed 2 nights in Aug 2023

10/10 Excellent

byron

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
They were working on hotel. Small trouble
Stayed 2 nights in Aug 2023

10/10 Excellent

Austin

Stayed 1 night in Aug 2023

6/10 Okay

Mandy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was clean but was under construction, very hot and ac in room was not functioning as it should. Power went out the next morning and we ended up getting dressed with phone lighting because there were construction workers outside of our window. Had to take the stairs with all of our luggage due to no electricity. Things happen beyond their control. Was not happy about it but it isn't the worst thing in the world so we keep smiling.
Stayed 1 night in Aug 2023

6/10 Okay

Tania

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Place look dirty and they wera alot of flies
Stayed 1 night in Aug 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best lodging in this small town. Room was clean. Parking area well lit. Good breakfast and coffee, nice, spacious eating area.
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It feels safe around the property, our room is clean and they have more food choices for breakfast. Staff are friendly. I plan to stay here again whenever i come to visit my son whose attending college in LCC.
Stayed 1 night in Jul 2023

10/10 Excellent

Doug

Stayed 1 night in Jul 2023

8/10 Good

henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Armando

Traveled with partner
Liked: Cleanliness, staff & service
Room had a musty smell. But was very comfortable
Stayed 1 night in Jun 2023

10/10 Excellent

Jamie

Traveled with family
Liked: Property conditions & facilities
You need bacon
The hotel is by far the best in the town they were updating it but it didn’t affect us. The only complaint I have is they didn’t have bacon on their breakfast when you’re there for 3 days the same breakfast meat burns you out. Please get bacon. Other the. That the hotel is great
Stayed 3 nights in Jun 2023

8/10 Good

Brandi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Janice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with hotel in Lamar, Colorado
I found so many things excellent about staying here. Cleanliness with wonderful white, crisp sheets and soft bathroom linens. The floors were well kept. The building (lobby, dining room, living room) were also clean. But beyond being clean, service was superb, breakfast was generous and well prepared. I color me coming back for Holiday Inn Express
Stayed 2 nights in Jun 2023

6/10 Okay

Dean

Traveled with family
Disliked: Cleanliness
No frills… small town USA
The trash cans were overflowing around the entry doors… lots of flies… the lobby was clean, but the rest of the facility didn’t seem to get the same love. It was a small town and it’s not like the other hotels in town were that much more appealing
Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. The sign for the hotel could have been more visible, I passed it up coming into town had to turn around and finally was able to see it from the other direction, but it was still being covered up by a tree.
Stayed 1 night in Jun 2023

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Cheryl

Stayed 1 night in Jun 2023

8/10 Good

donna

Traveled with family
Liked: Cleanliness
Convenient for travel.
Stayed 1 night in Jun 2023

10/10 Excellent

jalil

Stayed 1 night in Jun 2023

10/10 Excellent

Alfred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room and good breakfast - good value
Stayed 1 night in Jun 2023

4/10 Poor

Nonna

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023