Ratings based on 217 Verified Reviews

4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from DFW

Contemporary elegance: accessable with great views

Posted Oct 15, 2017
Very enjoyable stays: very accommodating, professional staff, good food, spectacular views, convenient to most highlights architecturally, historically, shopping&eating experiences.
Comment from Hotel Management
Oct 24, 2017 by Katya Montenegro, Hotel Management
Dear guest: Thanks for staying with us and your good comments. It is always our pleasure to make u fell good. Regards, Hotel Río Amazonas
4 out of 5
by RICARDO

The Wi-Fi works well only at reception

Posted Aug 29, 2017 on Hotels
The Wi-Fi works well only at reception
Comment from Hotel Management
Sep 11, 2017 by Richard, Hotel Management
Dear Ricardo: Thanks for stay with us and for your comments. We are sorry that you have so many troubles with the wifi , The system manager check and we are not having more problems, Have a good day. Sincerly Regards, Hotel Río Amazonas
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Excellent hotel in the heart of La Mariscal

Posted Jul 4, 2017
Rio Amazonas was an excellent hotel. The staff was friendly, responsive and always steps ahead as far as hospitality and making my stay comfortable and perfect. It was very clean, the restaurant was delicious, and it was central in location, minutes away from major attractions. The view from my room was breathtaking! Definitely recommend this place.
Comment from Hotel Management
Jul 11, 2017 by Hotel Rio Amazonas, Hotel Management
Dear Ali, Thanks for your comments. It is always nice to hear a feedback from our guest. We are always working for our guests . Regards,
4 out of 5
by Chantal mills

Great hotel, amazing breakfast!

Posted Jul 3, 2017 on Hotels
Our only complaint is the noise from the street BUT it is better than the other hotel we stayed at! The view from our room, both times we stayed, was spectacular. On our 2nd stay at the hotel, we had a room with a view of Cotopaxi. Breathtaking. The breakfast there is AMAZING. Eggs as you wish and a full and complete buffet. They also serve breakfast as of 5am, which was great when we had to leave in the early morning for our activities. The location is central, but do bring ear plugs. We slept well but the noise could be a distraction to some. However, I must say that we stayed in another hotel not even 2 blocks away and Rio Amazonas was MUCH quieter in comparison! Love the fresh flowers in the lobby. Overall a very nice home away from home. I would stay there again!
Comment from Hotel Management
Jul 11, 2017 by Richard, Hotel Management
Dear Guest, Thanks for your comments. We will work this year in the little noisy rooms. The hotel try to give the best service to our guests. Regards, Hotel Rio Amazonas
5 out of 5
by Thomas

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
5 out of 5
by Thomas

Posted Jun 13, 2017 on Hotels
Friendly staff, great rooms, very clean, good breakfast
Comment from Hotel Management
Jul 11, 2017 by Richard, Hotel Management
Dear Thomas, Thanks for your nice comments. It is always our pleasure to make you feel as at home. Regards
4 out of 5
by Jonathan

Posted Apr 11, 2017 on Hotels
Good hotel for price. 24 hour food next door is plus, but is pricey for drinks.
5 out of 5
by Jacqueline

Great Location, Luxurious yet affordable hotel.

Posted Apr 3, 2017 on Hotels
It was amazing.
3 out of 5
by A verified traveler

Rooms not like the pictures, Service amazing!!

Posted Mar 31, 2017 on Hotels
The service here was absolutely amazing. Everyone here was very helpful, accommodating, and the price for dry cleaning services was very affordable for the travelling professional. However, I was disappointed on how outdated my room was. The pictures are completely different than the reality. Maybe it's only rooms on the top floor that are as nice as the rooms in the pictures? My room was very outdated all around. I wish I had stayed in the room in the pictures, not one from the 90's. However, the service was excellent and worth noting.
5 out of 5
by gary

Posted Mar 24, 2017 on Hotels
Great selection of food for the free breakfast. The location was near great restaurants, walking distance.