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Overview of Hotel Marco Polo

Photo gallery

Featured Image
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, bed sheets

Hotel Marco Polo

3 out of 5
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCasa Rull19 min walk
    Popular LocationCasa de Areny Plandolit5 min drive
    Popular LocationSaint Andrew Church6 min drive
    AirportAndorra la Vella (ALV-Andorra la Vella Heliport)13 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Mon, Jul 13 2020 - Thu, May 20 2021.

Triple Room (2 adults + 1 child)

5/5 guest room rating
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double Room Single Use

No guest room rating
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

Double Room

No guest room rating
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room

5/5 guest room rating
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

About this area

La Massana

Hotel Marco Polo is located in La Massana. Caldea Spa and Pal-Arinsal Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pic del Pla de l'Estany and Tristaina Lakes. Don't miss out on a visit to Naturlandia. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as snowmobiling and snowshoeing.
Popular Location

What's nearby

  • Casa Rull - 19 min walk
  • Casa de Areny Plandolit - 5 min drive
  • Saint Andrew Church - 6 min drive
  • Caldea Spa - 7 min drive
  • Pal-Arinsal Ski Resort - 18 min drive

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • Barcelona El Prat Airport (BCN) - 156 min drive

Restaurants

  • Istanbul Kebab Pizzeria Andorra — 5 min walk
  • Pizzeria Angelo — 5 min walk
  • Restaurant del Prat Gran — 12 min walk
  • Restaurant Can Pere — 3 min drive
  • Restaurant Bambú — 4 min drive

About this property

Hotel Marco Polo

Winter getaway with a restaurant
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Marco Polo include ski storage and ski passes. All 121 rooms offer deep soaking tubs, TVs with satellite channels, and hair dryers. Other amenities available to guests include safes, phones, and desks.
Hotel Marco Polo offers 121 accommodations with safes and hair dryers. Satellite television is provided.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Offsite parking for EUR 8 per night; reservations required
  • Ski shuttle nearby

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 7.5 for adults and EUR 3.75 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Hosted evening meal available daily for a fee of EUR 15

Things to do

  • Arcade/game room
  • Downhill skiing
  • Lifeguards on site
  • Seasonal outdoor pool
  • Sledding

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Seasonal outdoor pool

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Catalan
  • English
  • French
  • Spanish

Business services

  • Business center
  • Conference space

Outdoors

  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from July 13 2020 to May 20 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 7.5 for adults and EUR 3.75 for children (approximately)
  • Nearby parking fee: EUR 8 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Hosted evening meal: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Marco Polo
Hotel Marco Polo La Massana
Marco Polo La Massana
Hotel Marco Polo Hotel
Hotel Marco Polo La Massana
Hotel Marco Polo Hotel La Massana

Frequently asked questions

Does Hotel Marco Polo have a pool?
Yes, this property has a seasonal outdoor pool.
Is Hotel Marco Polo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Marco Polo?
Limited spots are available.
What time is check-in at Hotel Marco Polo?
Check-in is from 3 PM - midnight.
What time is check-out at Hotel Marco Polo?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Where is Hotel Marco Polo located?
Conveniently located near the ski slopes, this La Massana hotel is 2.9 mi (4.6 km) from Pal-Arinsal Ski Resort and within 6 mi (10 km) of Caldea Spa and Pyrenees Andorra Shopping Centre. Pic del Pla de l'Estany and Naturlandia are also within 16 mi (25 km).

Overall score and ratings

3.3
Rating 5 - Excellent. 11 out of 78 reviews
5 - Excellent 14%
Rating 4 - Good. 26 out of 78 reviews
4 - Good 33%
Rating 3 - Okay. 19 out of 78 reviews
3 - Okay 24%
Rating 2 - Poor. 18 out of 78 reviews
2 - Poor 23%
Rating 1 - Terrible. 4 out of 78 reviews
1 - Terrible 5%

3.5/5

Cleanliness

3.5/5

Staff & service

2.7/5

Amenities

2.9/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap, good location but lots of mould
Staff are very friendly, location is good but is pretty noisy on the main road. Rooms need Some upgrades but mostly just better cleaning as the bath and shower curtain were mouldy.
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a very well located hotel, nice staff and comfortable beds. It was close to a ski park in a very nice area. We enjoyed our stay there.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service
Solo travel
Ok stay.good price.room ok
Stayed 1 night in Sep 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

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