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Reviews of Casa Grande Suites

4 out of 5
Casa Grande Suites
Av. Ballivián, esq. Calle 17 Nº 1000, Calacoto, La Paz

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 78 reviews" "
Rating 8 - Good. 19 out of 78 reviews" "
Rating 6 - Okay. 2 out of 78 reviews" "
Rating 4 - Poor. 3 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriela

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excelente servicio, habitaciones muy amplias y cómodas
Stayed 1 night in Feb 2024
Response from Nicolle H. on Feb 9, 2024
Estimada Gabriela,Muchas gracias por habernos elegido para su estadía en La Paz y gracias por sus comentarios, que sin duda, son un aliciente para todo nuestro equipo.Nos alegra saber que disfruto de su estadía con nosotros y espero nos brinde la oportunidad de recibirla nuevamente en algún futuro cercano.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcela is the Best. Always goes out of her way to make sure that everything is perfect.
Stayed 1 night in Nov 2023
Response from Nicolle on Dec 15, 2023
Dear William,Thank you very much for your ratings and comments, which we will pass on to Marcela. We are pleased to know that you enjoyed your stay with us and hope you will give us the opportunity to welcome you again in the near future

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service
Ok
Stayed 7 nights in Sep 2023
Response from Nicolle on Sep 27, 2023
Gracias por sus calificaciones asignadas y esperamos nos bride la oportunidad de recibirlo nuevamente.

6/10 Okay

William

Traveled with partner
Liked: Cleanliness
It was ok. Battle with lights all night. Card box was messed up and never was fixed. It was a little frustrating to be in the shower and the lights turning off on you constantly.
Stayed 1 night in Sep 2023
Response from Nicolle on Sep 27, 2023
Dear William, I wanted to thank you for taking your time in providing your valuable feedback. I want to extend you our most sincere apologies regarding the problems of the card box. We feel encouraged to improve everyday in order to be able to provide the best possible service. Again, we sincerely apologize for the inconvenience.

10/10 Excellent

AJ

Stayed 3 nights in Apr 2023
Response from Maribel M. on May 12, 2023
Dear Mr. Dibari,Thank you very much for taking the time to leave us your rating. remember that we always wait for you at Home.Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A pool in La Paz was nice
Stayed 7 nights in Jun 2021

4/10 Poor

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mixed feelings about this hotel
It was lovely hotel and the reception staffs are very kind and helpful for organising our tours and setting up mobile phones. However, we left our document bag at the hotel that contains a passport and credit cards and cash and other important paper documents. We realised that we left it at the hotel 3 hours after we checked out. We called the hotel asking for our document bag, but they could not find it anymore, so we lost it. We are very sure that we left it at the hotel, but they didn't take responsibility for losing our document bag, but instead they doubted we left it somewhere else...
Stayed 2 nights in Dec 2019
Response from Asistente de Ventas on Jan 15, 2020
Dear Mr. Joshua From the moment we found out about your lost bag, we immediately checked the room with our security staff, and they helped you by calling the other hotel in Tomarapi where you were before where you possibly left the bag at that hotel, we were surprised because they already knew what happened since you also contacted them thinking that they got lost in that hotel. We are very sorry for the loss and we reiterate again that the bag you indicate was not forgotten in the hotel. Casa Grande with 20 years of operation, we never had this kind of mishap. Best Regards, Mariela Vega

10/10 Excellent

Catherine, Purcellville, VA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Grande is one if the nicest hotels i have stayed at. Impeccably clean, and very large rooms. The staff are unbeilevable nice and helpful. Gorgeous views from your room.
Stayed 8 nights in Jul 2019
Response from Asistente de Ventas on Sep 3, 2019
Dear Catherine, thank you very much for your comment we are glad to know that you stay was pleasant. we hope to have it again very soon. Best Regards. Mariela Vega CASA GRANDE SUITES

10/10 Excellent

MARTINA MAKIESSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
The Casa Grande Hotels are beautiful! Their decor is modern and elegant, their service was impeccable and the bedroom spacious and comfortable. What impressed me the most was the variety of pillows, from soft, firm and down they had on top of the bed, for you to pick and choose the one one of your preference to sleep. Breakfast was complete and delicious! It’s a great hotel to stay!
Stayed 1 night in Jun 2019
Response from Asistente de Ventas on Jul 8, 2019
Dear Martina, Thank you very much for selecting CASA GRANDE for your lodging needs. We are pleased to know that you have had a pleasant time while staying with us. Best Regards, CASA GRANDE SUITES

10/10 Excellent

Joe, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent in all regards. The concierge spoke English well enough to accommodate our every need. Seriously, my elderly father and I asked for a lot, and they took care of it. We needed cash, they got it with no charge, we needed ibuprofen or oxygen, they got it for cost. At least what we would pay at the pharmacy in LaPaz. We needed to ride the Gondola, they gave us their pass. When we arrived by taxi, they open the doors for us, we handed them the taxi fare and they paid the driver to make sure we didn’t get ripped off. Every time. The hotel room is just like the pictures and SUPER clean, I checked it with my high end black light. The hotel is far from downtown, but 4-5 blocks away from the gondola. There are paxis galore, in case you are worried about tour pickups. Everything is a hike in La Paz but taxi or gondola is cheap. Our Titicaca tour fell through and the hotel arranged an even better private one, with Seagull Travel, that was first class all the way, for $200 bucks less. The tour was customized to our archeological interests, and our English speaking guide even took us by boat to the best little museum in Pata Patani to see an amazing mummy with an absolutely mind blowing elongated skull. After drinking from the eternal fountains of youth, health, and wisdom on the Island of the sun, I can say with absolute certainty, we both recommend Casa Blanca Suites.
Stayed 5 nights in Jun 2019
Response from Asistente de Ventas on Jul 8, 2019
Dear Joe, Thank you very much for selecting CASA GRANDE for your lodging needs. We are pleased to know that you have had a pleasant time while staying with us. Best Regard,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and very big rooms. The staff was very helpful
Stayed 1 night in Apr 2019
Response from Nicolle Handal on May 7, 2019
Thank you very much for selecting CASA GRANDE SUITES for your lodging needs. We are pleased to know that you have had a pleasant time while staying with us. With your very valuable comments, we feel encouraged to improve every day in order to be able to provide the best possible service. Once again, thank for your preference and we hope to see you again in the very near future. Regards,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! The staff was really helpful and the rooms are very spaceous
Stayed 1 night in Apr 2019
Response from Nicolle Handal on May 7, 2019
Thank you very much for selecting CASA GRANDE SUITES for your lodging needs. We are pleased to know that you have had a pleasant time while staying with us and and we hope to see you again in the very near future. Regards.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is located in a really nice area. The restaurant have a great international menu and the breakfast is very complete. I had to leave 3 days during the early morning (before breakfast time) and they made a breakfast box for me. Transfers where always great, fast and easy to find at the airport, bus terminal, etc.
Stayed 2 nights in Jan 2019
Response from Nicolle Handal on Mar 28, 2019
Dear Luke, Thank you very much for selecting Casa Grande Suites for your lodging needs. We are really pleased to know that you have had a pleasant time while staying with us. With your very valuable comments, we feel encouraged to improve every day in order to be able to provide the best possible service. Once again, thank for your preference and we hope to see you again in the very near future.

4/10 Poor

Verified traveler

Disliked: Staff & service
Not bad hotel but there are better options
Stayed 1 night in Dec 2018
Response from Asistente de Ventas on Dec 18, 2018
Dear Guest, Thank you very much for your comment we are sorry to know that your stay was not liked. We hope you can visit us in our other hotel that is only three blocks from the Suites. Best Regards, CASA GRANDE SUITES

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, nice - would recommend
Really nice and clean hotel with an attentive staff. Not in the most fun area, but a good option if visiting La Paz.
Stayed 1 night in Nov 2018
Response from Asistente de Ventas on Nov 27, 2018
Dear Guest, Thank you very much for your comment, we are glad to know that you could enjoy your stay we hope to have it again very soon. Best Regards. Mariela Vega CASA GRANDE SUITES

10/10 Excellent

Young kook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the best hotel of my life.
Excellent! It's best. I can not say much more than to say the best. It is the best hotel of my life.
Stayed 1 night in Oct 2018
Response from Asistente de Ventas on Oct 23, 2018
Dear Guest, Thank you very much for your comments, we are very happy to know that you had a pleasant stay. We hope to have it again very soon. Best Regards, CASA GRANDE SUITES

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is my best favorite.
It was awsome. And great. This hotel is my best favorite.
Stayed 1 night in Oct 2018
Response from Asistente de Ventas on Oct 23, 2018
Dear Guest, Thank you very much for your comments. We hope to have it again very soon. Best Regards, CASA GRANDE SUITES

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Asistente de Ventas on Sep 14, 2018
Estimada Huésped, Muchas gracias por la puntuación, esperamos volverla a tener muy pronto en este su casa.. Saludos Cordiales, Mariela Vega CASA GRANDE SUITES

8/10 Good

D, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place; great staff
This hotel of suites was really good and quaint. It is not a sprawling campus but located in a somewhat contemporary, middle income neighborhood—all the basic resources are within walking distance. One may need to hire taxis but they were extremely affordable. The front desk staff will take care of you. Each of the front desk team were professional and very responsive. The room service folk seemed like they would be fun with whom to hang. The food was good. Try the ceviche!
Stayed 6 nights in May 2018
Response from Asistente de Ventas on May 15, 2018
Dear guest, Thank you very much for your comment, we are glad to know that I can enjoy the ceviche. We hope to have you very soon in this your house Best Regards, Mariela Vega Sales Assistant CASA GRANDE SUITES

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Very good service, hospitable, got upgrade, clen and quiet.
Stayed 1 night in May 2018
Response from Asistente de Ventas on May 8, 2018
Dear Guest, Thank you very much for your positive comment, we are glad to know that you were able to enjoy all our services. Best Regards CASA GRANDE SUITES

10/10 Excellent

Kara, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great staff, and service
Highly recommend this hotel. It's quiet, tidy and spacious. The restaurant is also amazing (for dinner and the breakfast buffet).
Stayed 1 night in Sep 2017
Response from Asistente de Ventas on May 8, 2018
Dear Guest, Thank you very much for your positive comment, we are glad to know that you were able to enjoy all our services. Remember that this is your house. CASA GRANDE SUITES

10/10 Excellent

Yachenchen , New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice, spacious, clean and contemporary. The service was great too. We emailed them regarding the taxi and got responded quickly. They helped us arrange the taxi to pick us up and send us to the airport. The neighborhood was great. There were bunch of convienience stores, banks and nice restaurants nearby. Highly recommended.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice stay, staff are friendly and helpful. The room is big and clean.
Stayed 1 night in Feb 2018
Response from Asistente de Ventas on Mar 1, 2018
Dear Guest, Thank you very much for your comment, we are glad to know that I enjoy your stay. We hope to have it again soon. Best Regards, CASA GRANDE SUITES

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in La Paz
I travel to many countries on business and this hotel is by far my favorite. The customer service, cleanliness, decor and food are all fantastic. Lovely location as well.
Stayed 9 nights in Nov 2017
Response from Casa Grande Suites on Dec 11, 2017
Dear Guest, Thank you very much for your comments. We are glad you know he had a nice stay. Best Regards CASA GRANDE SUITES

10/10 Excellent

choi, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left hotel at 5am to catch airplane but hotel gave breakfast box without any other request. This is very impressive to me.
Stayed 2 nights in Nov 2017
Response from Asistente de Ventas on Dec 4, 2017
Dear Guest, Thank you very much for selecting CASA GRANDE SUITES for your lodging needs. We are pleased to know that you have had a pleasant time while staying with us. With your very valuable comments, we feel encouraged to improve every day in order to be able to provide the best possible service. Best Regards, CASA GRANDE SUITES

10/10 Excellent

Nat, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
This new hotel is a modern five star facility with very helpful friendly front desk and clean and spacious room. We spent 3 days there. Enjoyed the hospitality so much. Highly Reccommended place.
Stayed 1 night in Oct 2017
Response from Asistente de Ventas on Nov 6, 2017
Dear Guest, We are pleased to know that you had a pleasant stay... thank for your preference. Best Regards, CASA GRANDE SUITES

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very welcoming and homey!
We stayed there twice during our vacation in Bolivia. On top of the clean, comfortable room, we had so much help from the staff, if in booking tours (even to the Salar) or by calling medical assistance. I highly recommend this hotel to whom ever reaches La-Paz
Stayed 2 nights in Jul 2017

10/10 Excellent

art, fort lauderdale fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Bolivia
Excellent stay Very helpful staff Beautiful structure
Response from ASISTENTE DE VENTAS on Apr 17, 2017
Dear Guest, Thank you very much for your comment, I am very glad that you have enjoyed our services. We hope to have it soon. Best Regards, Mariela Vega Sales Assistant

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best service ever !
really frendly staff they are very frendly and helpful.

10/10 Excellent

Patrick, Detroit, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff in Clean, Modern Hotel
Staff at Casa Grande Suites was amazing! From always opening the door and getting the elevator, setting up a massage for my wife and I that fit into our schedule, our housekeeper cleaning our room and even folding our clothes to the 2 TV's in our room with a good selection of channels, the wet/dry saunas, hot tub, etc. Breakfast was amazing as well and the hotel was very clean and well taken care of!
Response from Asistente General on Jan 6, 2017
Dear Mr. Patrick, Thank you so much for you comment positive. For our team is a joy to know that your stay was pleasant and could enjoy all our services. We hope to have you soon, remember that this is your HOME .. Best Regards,

10/10 Excellent

Patrick, Detroit, MI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff in Modern, Clean Hotel
Staff at Casa Grande Suites was amazing! From always opening the door and getting the elevator, setting up a massage for my wife and I that fit into our schedule, our housekeeper cleaning our room and even folding our clothes nicely to the 2 TV's in our room with a good selection of channels, the wet/dry sauna, hot tub, etc. Breakfast was amazing as well and the hotel was very clean and well taken care of! Great job!

10/10 Excellent

Luis, Cl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and brand new hotel
I get to travel very often and for sure the staff and the entire hotel service are beyond excellent, I will recomend this hotel 100%
Response from Asistente General on Dec 5, 2016
Dear Guest Thank you for you answer and positive coment. Best Regards

8/10 Good

Juan, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive for what they offer
The service is excellent, all the staff is great! Better than others hotels in La Paz, the buffet breakfast is very nice too. However the Internet is horrible I have to use my own signal at the room because it doesn't reach the hotel wifi. The Mezzo restaurant is quite expensive if you compare with La Tranquera from Camino Real. Casa Grande Suites is too expensive for the things it offers.
Response from General Manager on Oct 14, 2016
Dear Juan: Thank you very much for selecting CASA GRANDE SUITES for your lodging needs. We are pleased to know that you have had a pleasant time while staying with us. But we know that grieves had problems with the internet, we ask apologize for what happened. Best Regards Mariela Vega Sales Assistant CASA GRANDE HOTELES

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Casa Grande Suites on Jun 11, 2016
Estimado Javier, Muchas gracias por su calificación. Saludos Cordiales, Mariela Vega Asistente de Ventas CASA GRANDE SUITES

10/10 Excellent

S, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Optimal Location
Exceeded my expectations. I had my entire family with me, the room was quite spacious. Service people were very friendly.
Response from Casa Grande Suites on Aug 27, 2015
Dear Guest, Thank you very much for your comments. We hope to see you soon here at Casa Grande Suites. Regards, Nicolle Handal Sales Manager CASA GRANDE SUITES

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Casa Grande Suites on Jun 11, 2016
Estimado Huesped, Muchas gracias por sus calificaciones. Esperamos tenerlo nuevamente muy pronto. Saludos Cordiales, Mariela Vega Asistente de Ventas CASA GRANDE SUITES

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was outstanding! Extremely polite, attentive and dedicated to customer service. First class!
Response from Casa Grande Suites on Aug 5, 2015
Dear Guest: We appreciate the time you have taken to write a review about us. We are very glad to know you enjoyed your stay at Casa Grande Suites. Your feedback is an inspiration for us to keep working as a team to give you always a better service. We look forward to your next visit to our city and don't forget...this is your home Best regards, Mariana Castillo Sales Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubber Duck
Excellent accommodations. Everyone was extremely helpful. The rubber duck was a very cute warm touch. Whenever I return to La Paz I will definitely stay there.
Dear Guest: We appreciate the time you have taken to write a review about us. We are very glad to know you enjoyed your stay at Casa Grande Suites. Your feedback is an inspiration for us to keep working as a team to give you always a better service. For Casa Grande Suites the small details are big things and we are really glad you enjoyed it :) We look forward to your next visit to our city and don't forget...this is your home Best regards, Mariana Castillo Sales Manager

8/10 Good

Gretchen, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pool
The hotel is new and has everything for your comfort. But the best part is the pool, warm, floating on the 3rd floor, with nothing above but a glass roof and the sky. An oasis. Restaurant ok not great quite pricey.

10/10 Excellent

Bill, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great if you don't need WiFi
I'd stayed here before, but this time I knew something was up when the bellhop said that I should plug in my wifi device to the DSL. They apparently knew that the wifi had issues. I wound up switching hotels based on that alone because I had work to do. Otherwise, it's the best place in town.
Response from Casa Grande on Nov 2, 2013
Dear Mr. Bill, Thank you very much for commenting on CASA GRANDE, some time ago we had problems with the internet provider, but now everything is fine and the connection is fluid. We hope to have you soon again at the hotel. Best regards Viviana Pacheco Sales Manager CASA GRANDE HOTELES

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the best hotel experience I've ever had in La Paz. Amazing Wi-Fi too / didn't know Bolivia could have such connection speed!
Response from Casa Grande on Nov 2, 2013
Dear Mr. Sam, Thank you very much for commenting on CASA GRANDE SUITES, I'm glad that your stay has been in line with your expectations. We work every day to make our guests feel comfortable and happy throughout their stay. We hope to have you soon here with us, remember this is your home ... Best regards, Viviana Pacheco Sales Manager

8/10 Good

Grace Kelly

Liked: Cleanliness, staff & service, room comfort
Good hotel for more upscale tourism
The staff was nice and polite, although they asked us four times if we had payed the bill, which we had done ahead of the trip. The room was big and comfortable. They offer a good driver if you want to do private tours.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spring Break La Paz Trip
Gasa Grande is a fine hotel in a convenient part of La Paz. It's new larger hotel plans seem superb. Hope it becomes a reality!

10/10 Excellent

Beth, London, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel Experience!!!
What can I say? This hotel was the highlight of our trip - from every aspect! We booked a room with a king bed - we ended up getting a 2 bedroom suite with 2 bathrooms and a kitchenette. Wi-fi was superb in the room. There was a very well-stocked refrigerator and 2 free drinks per night we stayed. There was an excellent business centre with all the amenities in order to keep current and get things done! The service was off the chart! We had planned most things but we had a lot we wanted to accomplish including a day where we wanted to get to Copacabana, Isla del Sol and Tiahuanacu all in one day. They arranged a driver and he stayed with us all day from a 5am start to end of day - back at about 7pm. A little later in our trip we needed a car to Oruro and they arranged that too! Room service was great, breakfast buffet was great and included in the price of the room. After a two day trip to Cusco, Machu Picchu, we returned to the hotel - my boyfriend was not feeling well and having back problems - they arranged for a masseuse to come to the room and it gave him the relief he needed to keep up our busy, physically demanding schedule... While we were away in Cusco for two days, we left our luggage in their care and we simply took our backpacks and were able to travel light - that was great as well.... Restaurant next door, Charlie Papa's, was great as well. I cannot say enough about this hotel - we were home away from home! Comfortable & every amenity!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Remarkable service and exceptional suites

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great Service
The Casa Grande hotel was a great experience. I wasn't there very long but the staff was extremely helpful. The stay began with the taxi driver charging way too much. The doorman was very helpful in getting the price down to a much more reasonable level. Check-in was very smooth and easy and there was even someone to take our bags to our room for us. It was also very helpful that the desk worker spoke English very well. The shuttle to the airport was also a very nice feature. The room itself was perfect. Everything was clean and in order. I wish I had more time to stay there. I will definitely be returning at my first opportunity.

10/10 Excellent

joe, vancouver,bc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent true 5 star hotel.
A really 5 star hotel in a poorer country. Other ' 5 star' hotels in Bolivia that we stayed in were not in this league.

10/10 Excellent

Marcelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien!
Stayed 1 night in Dec 2023
Response from Nicolle H. on Feb 9, 2024
Estimado Marcelo,Muchas gracias por habernos brindado la oportunidad de atenderlo. Nos alegra saber que disfrutó de su estadía y esperamos volver a recibirlo próximamente.

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019
Response from Asistente de Ventas on Jan 15, 2020
Estimado Huesped, Muchas gracias por su calificacion, esperamos tenerlo nuevamente muy pronto, recuerde que esta es su CASA... Saludos Cordiales CASA GRANDE

10/10 Excellent

Verified traveler

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I lost my smart phone in La Paz. The hotel staffs gave me courteous assistance. Finally, I could find the phone.
Stayed 1 night in Oct 2019
Response from Asistente de Ventas on Oct 31, 2019
Dear Guest, It was a pleasure to help you, we hope to have it again soon remember that this is your home ... Best Regards, Mariela Vega CASA GRANDE SUITES