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Reviews of The Marine Waterfront Hotel

3.5 out of 5
The Marine Waterfront Hotel
Carretera A Pichilingue Km 2.5, La Paz, BCS

Reviews

8.0

Very Good

Rating 10 - Excellent. 208 out of 555 reviews" "
Rating 8 - Good. 193 out of 555 reviews" "
Rating 6 - Okay. 88 out of 555 reviews" "
Rating 4 - Poor. 38 out of 555 reviews" "
Rating 2 - Terrible. 28 out of 555 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for overnight or extended stay
Stayed 2 nights in Apr 2024
Response from Marine on Apr 15, 2024
Thank you for staying at The Marine Waterfront! We are delighted to hear that you found our hotel to be a great place for both overnight stays and extended stays. Your feedback is greatly appreciated, Richard. We look forward to welcoming you back in the future!

8/10 Good

Rogelio

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t use the safe because they didn’t have the key for it , if not it would’ve been a 10 out of 10
Stayed 4 nights in Apr 2024
Response from Marine on Apr 10, 2024
Thank you for your feedback, Rogelio. We are glad you enjoyed your stay at The Marine Waterfront. We apologize for the inconvenience with the safe and hope to provide you with a flawless experience in the future.

10/10 Excellent

Selene Estefania Torres

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que me hospedo en el hotel y me encanta, muy tranquilo, limpio y gran servicio
Stayed 1 night in Mar 2024
Response from The WestMarineWaterFront on Apr 1, 2024
Agradecemos su preferencia con nosotros, seguiremos trabajando para ofrecer el mejor servicio quedo atenta a sus comentarios de parte de todo el equipo The WestMarine Water Front le deseamos un excelente inicio de semana

6/10 Okay

Patricia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nice property but located a long walk from restaurants and shops. Staff are friendly, but the room should have been stocked with more water, cups, coffee to make the stay more comfortable. Beautiful view from our deck but there was bird poop on the chairs, table & floor when we arrived.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 16, 2024
Thank you for sharing your experience at The Marine Waterfront, Patricia. We appreciate your feedback regarding the location, room amenities, and cleanliness. We will definitely take your comments into consideration to improve our service. We are glad to hear that you enjoyed the beautiful view from the deck and that the staff was friendly. We hope to welcome you back soon for a more comfortable stay.

10/10 Excellent

Garre

Traveled with partner, Traveled with family
Liked: Amenities
This is a really, really nice resort, the food is really good. The service is good they are very attentive. My only complaint would be the music they have piped in plays the same songs over and over … great pool, we will be back
Stayed 8 nights in Jan 2024
Response from Marine on Feb 7, 2024
We appreciate your comments, and we will be working to update ourselves and continue to be your preference.

6/10 Okay

Natalie

Stayed 4 nights in Jan 2024
Response from Marine on Feb 7, 2024
Agradecemos sus calificaciones y estaremos trabajando para actualizarnos y seguir siendo su preferencia.

8/10 Good

Vicki

Traveled with family
Great location and facility. Could use some fine tuning on some other issues. Most people vacationing don’t want their room cleaned before 9 or 10 but it doesn’t mean they don’t want cleaning later on. Service to the room was excellent when I needed something.
Stayed 4 nights in Jan 2024
Response from Vicki on Jan 9, 2024
Dear Vicki:Thank you for your comments to The Westmarine Waterfront Hotel, we will take them into account to improve our service.We hope to visit us again very soon, it has been a great pleasure to serve you.Kind regardsSales Manager

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Quiet location, great reception staff!
We stayed here for 17 days over Christmas and new year. The location is set 2kms away from the centre of Malecón. Which is great for a peaceful nights sleep. This worked very well for us by hiring bikes and getting around La Paz. Overall the hotel is in desperate need of a refurbishment. We had a suite overlooking the marina which came with 3 balconies. Having lots of light flood the room was a real bonus. However. You see the bathrooms and furniture is in need of a full refurbishment. Also for some reason, there are no seals on the doors so you hear every conversation from the bar below. This is most bizarre. However the reception staff were fantastic. They were most helpful and accommodating at every request. The pool is warm and clean, however due to the building structure, only half the pool captured the sun. I would go back, but not in peak time, £270 a night is a little too heavy for the quality of room. We did enjoy its space offered.
Stayed 17 nights in Dec 2023
Response from Paul on Jan 9, 2024
Dear Paul:Thank you for your comments to The Westmarine Waterfront Hotel, we will take them into account to improve our service.We hope to visit us again very soon, it has been a great pleasure to serve you.Kind regardsSales Manager

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Caroline on Jan 9, 2024
Estimada Caroline:The Westmarine Waterfront Hotel agradece tu preferencia al haberte alojado con nosotros, ha sido un gusto ser tus anfitriones, esperamos nos visites muy pronto.Saludos cordialesGerente de Ventas

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jennifer on Jan 5, 2024
Estimada Jennifer:The Marine Waterfront Hotel se complace en haberte recibido en nuestras instalaciones, esperamos poderte servir en un futuro no muy lejano.Gracias por tu preferenciaAtentamenteGerente de Ventas

6/10 Okay

Kyoung

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from Kyoung on Jan 5, 2024
Estimado Kyoung:The Marine Waterfront Hotel se complace en haberte recibido en nuestras instalaciones, esperamos poderte servir en un futuro no muy lejano.Gracias por tu preferenciaAtentamenteGerente de Ventas

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose the Marine Waterfront Hotel because it has good reviews and is within easy walking distance of the scuba dive shop that I used. My room was great, the mattress was comfortable, and the wifi was fast! I really enjoyed the onsite bar and restaurant, but the prices were a little bit high. Since the dive shop was a great choice, the staff at the Marine Waterfront Hotel will be seeing me again!
Stayed 7 nights in Nov 2023
Response from John on Dec 27, 2023
The Marine Waterfront Hotel appreciates your preference and your good comments, we are very happy to have met your expectations and to have been your hosts.We will be happy to serve you again on your next visit, we hope to see you very soon.Happy new yearKind regardsSales Manager

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
The check in staff was awesome! Very friendly and spoke English very well.
Stayed 1 night in Dec 2023
Response from Vince on Dec 21, 2023
Dear Vince:The Marine Waterfront Hotel appreciates your preference in staying with us, it has been a pleasure serving you.We are very happy with your good comments, we hope to be able to serve you again very soon.Receive our best wishes on these December dates.Kind regardsSincerelySales Manager

2/10 Terrible

Don and Teri

Stayed 9 nights in Nov 2023
Response from Don y Teri on Jan 5, 2024
Estimado Don y Teri:The Marine Waterfront Hotel se complace en haberte recibido en nuestras instalaciones, esperamos poderte servir en un futuro no muy lejano.Gracias por tu preferenciaAtentamenteGerente de Ventas

2/10 Terrible

Ramon

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cuando cambiaron de nombre bajó mucho su servicio y calidad. Durante años avía llegado a este hotel pero ya van dos ocasiones que me dan un pésimo servicio. No pienso regresar
Response from Marine on Feb 7, 2024
Lamentamos su mala experiencia, quiero ponerme a sus órdenes y ofrecerle una noche de cortesía para que pueda comprobar que nos hemos puesto a trabajar para mejorar en nuestras instalaciones y servicios. Julián Arcos.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Pamela on Dec 21, 2023
Estimada Pamela;The Marine Waterfront Hotel agradece tu preferencia al haberte alojado con nosotros, esperamos volver a ser tus anfitriones en un futuro no muy lejano.Recibe nuestros saludos cordiales y nuestros mejores deseos en estas fechas decembrinas.AtentamenteGerente de Ventas

8/10 Good

Alejandro J

Stayed 1 night in Aug 2023
Response from Alejandro on Sep 19, 2023
Estimado Alejandro;Es un placer para The Marine Waterfront Hotel haber cubierto sus expectativas al hospedarse con nosotros, agradecemos mucho sus comentarios y su preferencia al habernos elegido para su estadía, esperamos poderle atender en un futuro no muy lejano.Reciba mis saludos cordiales..!Atentamente Selene García Malpica

6/10 Okay

Ling

Liked: Staff & service
I was surprised by the four star rating. I was expecting more but it wasn’t to my expectation. The room doesn’t have fridge, microwave, and conditioner for hair. The hotel doesn’t have ice machine. We could charge to room when dinning at the restaurant on-site. However, the staffs are friendly and helpful.
Stayed 5 nights in Jul 2023
Response from Dear customer on Aug 23, 2023
We appreciate your stay at The Marine Waterfront Hotel, we are very sorry for your bad experience, we will attend as soon as possible what you tell us, to continue offering the quality service that characterizes us,Regards.

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay with excellent reception, houseke
Comfortable stay with excellent reception, housekeeping and breakfast. Relaxing enjoyable view over marina and sea at front but apparently mountain at rear. Fair-size swimming pool with small hot jacuzzi-style pool.
Stayed 25 nights in Jul 2023
Response from Dear customer on Aug 23, 2023
We appreciate very much your preference in The Marine Waterfront Hotel, and we hope to have you back very soon.

10/10 Excellent

Cesar Augusto

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is polite and attentive. Hotel provides a hearty breakfast, but the line to get your meal is always long.
Stayed 9 nights in Aug 2023
Response from Dear customer on Aug 23, 2023
We appreciate very much your preference in The Marine Waterfront Hotel, and we hope to have you back very soon.

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was peaceful and appreciative
Stayed 3 nights in Jun 2023
Response from Dear customer on Jul 13, 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in La Paz
We’ve stayed here many times and cannot say enough good things about the staff. They make you feel welcome and at home here. The entire property is very well-kept and rooms are very clean. Definitely our favorite hotel in La Paz.
Stayed 3 nights in Jun 2023
Response from Dear customer on Jul 13, 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Ivonne, Washington

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property,
Stayed 1 night in Jun 2023
Response from Dear customer on Jul 13, 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Gerry

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in May 2023
Response from Dear customer on Jul 13, 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

2/10 Terrible

Ryan

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirt sinks , showers , floors in room. Unsafe railings on all upper floors. The whole property smells like sewage. Construction going all day by the pool. Besides the noise the pool and staff were nice. Wayyyyy overpriced at $450 a night. It’s worth about half of that
Stayed 2 nights in May 2023
Response from Dear customer on Jul 13, 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

8/10 Good

Karen

Stayed 1 night in May 2023
Response from Estimada huésped on Jul 13, 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Artemio

Stayed 2 nights in May 2023
Response from Estimado huésped on Jul 13, 2023
Gracias por su preferencia en The Marine Waterfront Hotel. Esperamos tenerle de vuelta muy pronto.Saludos.

6/10 Okay

Marcella

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel was beautiful! Upon our arrival, we went to the front office to check in and we were very pleased with how quick and easy check in was but once we stepped out and had paid, the receptionist ran up to me and told me that the water and electricity would be cut for 2 hours. This was disappointing especially after we were tired and sweaty from our flight. We went straight to dinner without freshening up. Then we arrived and the water and electricity was back. The next day, the same thing happened except we were not even informed that we would once again have no electricity or water. This was very disappointing because it was a hot day and we wanted the AC on. When we angrily went to the reception, she practically said there was nothing they could do. Our stay would have been great if it was not for these issues.
Stayed 3 nights in Mar 2023
Response from Estimado huésped on Apr 15, 2023
Gracias por su preferencia, esperamos tenerle de vuelta muy pronto.Saludos.

4/10 Poor

Jennifer

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from Estimado huésped on Apr 15, 2023
Gracias por su preferencia, esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay there. Breakfast was wonderful! The parakeets were fun except for at 5:30 in the morning. I would definitely stay there again.
Stayed 2 nights in Mar 2023
Response from Estimado huésped on Apr 15, 2023
Gracias por su preferencia, esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to see the sunset .
Stayed 1 night in Mar 2023
Response from Dear customer on Mar 15, 2023
Dear guest, we appreciate your preference in The Marine Waterfront Hotel, we hope to have you back very soon.Grettins.

10/10 Excellent

Lamphone

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Estimado huésped on Apr 15, 2023
Gracias por su preferencia, esperamos tenerle de vuelta muy pronto.Saludos.

10/10 Excellent

Marcos

Stayed 1 night in Feb 2023
Response from Estimado huésped on Mar 3, 2023
Gracias por su preferencia en The Marine Waterfront Hotel; Esperamos tenerle de vuelta muy pronto.Saludos.

6/10 Okay

Dora L De La

Traveled with group
Liked: Staff & service, amenities
Tge swimming pool was in repair.. elevator very slow.. I’m sure once it is fully remodeled will be excellent! I will stay again.
Stayed 5 nights in Feb 2023
Response from Dear customer on Mar 3, 2023
Thank you for your preference in The Marine Waterfront Hotel; we hope to have you back very soon.Best regards.

10/10 Excellent

Clark

Stayed 1 night in Feb 2023
Response from Dear customer on Mar 15, 2023
Dear guest, we appreciate your preference in The Marine Waterfront Hotel, we hope to have you back very soon.Grettins.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Good for one night
Be sure to check their website prior. I booked for the hot tub, but the entire hotel is going under renovations. Closed were the pools, affordable restaurant. I’m sure it will be nicer once the work is complete. My door handle was loose, but had a deadlock, one sheet set has black streaks, the bathroom door looked kicked in. Bed was comfy and served it’s purpose. Ask for at least a 2nd floor room with a view. Next time, I’d pick something closer to el centro.
Stayed 1 night in Feb 2023
Response from Estimado huésped on Feb 16, 2023
Agradecemos su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The marina is beautiful! Breakfast was included and was absolutely fabulous! The breakfast staff were very attentive!!The only thing was the pool was being renovated and was not available for our whole stay unfortunately! The hot tub was available but only available at night due to construction on the pool.
Stayed 6 nights in Jan 2023
Response from Estimado huésped on Feb 16, 2023
Agradecemos su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

6/10 Okay

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool Closed
We picked this hotel specifically because the pool looked amazing. It was closed and under construction our entire stay. We got no notice of this.
Stayed 5 nights in Jan 2023
Response from Estimado huésped on Feb 16, 2023
Agradecemos su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place place to stay for short term
Response from Estimado huésped on Feb 16, 2023
Agradecemos su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot tub were great. It was easy access to the town of LaPaz and out to the golf course. It was nice being on the Marina
Response from Estimado huésped on Feb 16, 2023
Agradecemos su preferencia en The Marine Waterfront Hotel, esperamos tenerle muy pronto de vuelta.Saludos.

8/10 Good

sidney

Liked: Staff & service, amenities, property conditions & facilities
I’ve place on the docks
Response from Estimado huésped on Feb 16, 2023
Buen día estimado huésped, agradecemos su estancia en The Marine Waterfront Hotel, esperamos tenerle de vuelta muy pronto.Saludos.

8/10 Good

sidney

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Estimado huésped on Feb 16, 2023
Buen día estimado huésped, agradecemos su estancia en The Marine Waterfront Hotel, esperamos tenerle de vuelta muy pronto.Saludos.

6/10 Okay

Wayne

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Estimado huésped on Feb 16, 2023
Buen día estimado huésped, agradecemos su estancia en The Marine Waterfront Hotel, esperamos tenerle de vuelta muy pronto.Saludos.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifle place

6/10 Okay

John

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2022

8/10 Good

Angeles Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Rooms size convenient but small closet m. Water in the pool TOO COLD. We did not swim.
Stayed 3 nights in Dec 2022

10/10 Excellent

David

Stayed 8 nights in Nov 2022