Ratings based on 190 Verified Reviews

3.8 out of 5
89% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Pierre

Old Lyon First Rate Affordable Location

Posted May 29, 2017 on Hotels
Extremely well located in the Old Lyon peninsula. Could not have chosen a better location. Quality/Price well balanced. The owner was very polite and cooperative to our various requests. Felt safe at all times.
Comment from Hotel Management
Jun 9, 2017
Dear Customer, Thank you for your feedback and nice words. I am glad you fully enjoyed your stay with us. See you next time! Truly yours, Sebastien C. Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2017 on Lastminute
I didn't stay there and I couldn't cancel my booking. Very annoyed about receiving emails from this site saying you can cancel some when you can't.
4 out of 5
by A verified traveler

very good

Posted Sep 19, 2016 on Hotels
lovely stay and very good breaksfast
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Traveler, Thank you very much for your feedback and nice comments. I am very glad you enjoyed your stay with us. See you soon maybe! Truly Yours, Sébastien C. Manager
3 out of 5
by Bohdan from Adelaide South Australia

Amazing stay

Posted Jul 13, 2016 on Hotels
Easy, comfortable stay in a great location, between 2 major rivers with an the old town a 5 minute walk across the bridge.location, location.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Traveler, Thank you so much for your feedback and nice comments! See you soon maybe! Sebastien C. Manager
5 out of 5
by LESLEY from Limavady

Posted Jun 22, 2016 on Hotels
This hotel is in an excellent location, extremely handy to the town centre and metro. Very comfortable bed, and a beautiful bathroom. Very helpful, English speaking staff.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Customer, Thank you so much for your feedback and this perfect notation. I am really glad you fully enjoyed your stay with us. Truly Yours, Sebastien C. Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Canada

Great location for a lovely stay in Lyon

Posted Jun 6, 2016
Pros: Location!
Location: Quick walk to Vieux Lyon, and in the heart of lots of shopping and restaurants, with easy access to the metro.
We had an awesome stay in Lyon. We were really happy with the hotel's location, and we found the staff to be incredibly helpful in answering our questions. Hotel is quick walk to Vieux Lyon and has lots of options for dining and shopping close by. The room was small but clean. Overall we found our stay at the hotel really pleasant.
Comment from Hotel Management
Dec 14, 2016 by Sebastien C., Hotel Management
Dear Leah, I would like to personally thank you for sharing your feedback. I am glad you fully enjoyed your stay, the location of the hotel as well as our team! We hope to welcome you again some time soon. Truly Yours, Sebastien C. Manager
3 out of 5
by Jamie from Hoboken, NJ

Good value, no frills.

Posted May 22, 2016 on Hotels
I believe the lobby was under construction at the time of our stay, so my review may not reflect what it normally looks like. Our room was not ready when we arrived, which was understandable since we were early. But when we returned and were told the room was ready, we walked into a dirty room with leftovers from the previous guests. They did end up fixing it up in a timely manner. The breakfast was 13 Euro, but when we tried it majority of the food was gone and not refilled so we did not end up purchasing the breakfast again. However, at the very affordable price and being in a prime location, I can't really complain about this hotel's simplicity. It had what we needed, no frills. It was clean and cheap and in a great spot, so we definitely do not regret staying here at all.
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Jamie, Thank you for your feedback and comments. I realize your stay with us could have been better. So I deeply apologize for not fully meeting your expectations. I don't know what happened exactly with the preparation of your room that day, nor with the breakfast when you got there, but I will personally investigate and make sure it does not happen again. In the meantime, I hope you will still consider staying with us again in the future. Truly Yours, Sebastien C. Manager
4 out of 5
by A verified traveler

Posted May 15, 2016 on Hotels
Staff friendly and.helpful. We were right in the heart of everything
Comment from Hotel Management
Dec 14, 2016 by General Manager, Hotel Management
Dear Customer, Thank you for your feedback and nice comments regarding our Staff (I will share with them!). We hope to have the pleasure to welcome you again some time soon. Truly Yours, Sebastien C. Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room, but a bit tight.

Posted May 14, 2016
My room was quiet, newly renovated and well finished. But the bedroom was so small that I had to dance around the bathroom door to get in or out of the bathroom (it would only open 90 degrees and was right against the bed in that position).
Comment from Hotel Management
Dec 16, 2016 by Sebastien C., Hotel Management
Dear Traveler, Thank you for your feedback regarding your stay with us. Please note that we also have bigger rooms, with bigger beds. So for the next time, please do not hesitate to mention this to our receptionist when making your reservation. I hope we will have the pleasure to welcome you again next time you stop by Lyon. Truly Yours, Sebastien C. Manager
5 out of 5
by Guillaume

This traveler left a rating score only Posted Jan 8, 2016 on Hotels