Ratings based on 280 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Relaxing

Posted Aug 17, 2017
Hotel was very nice, room was amazing, the lake view was amazing. The pool was a little dirty maybe it was a busy weekend. The only thing I was disappointed with the lake was not accessible. Also the restaurant is only open til 1 during the summer months from Sunday to Thursday was hoping the bar would have been open in the evening.
Comment from Hotel Management
Aug 17, 2017 by Manager, Hotel Management
Hello, J. Thank you for choosing The Chateau and sharing your generous comments. We are the only property in the Palm Springs area with a lakeside view. Glad you liked it! Please accept our sincere apology for the condition of the pool. We're not sure if you're referring to the water or the general pool area, but we can tell you both are thoroughly cleaned daily. Thank you for bringing it to our attention and once again for visiting The Chateau.
5 out of 5
Recommended
for Everyone
by A verified traveler from Riverside, CA

Very Beautiful small hotel

Posted Jun 27, 2017
Pros: The spacious bathroom and wide space in the room
Cons: Did not like the closet so much, I usually don't like to take anything out of my bag and like to leave it on the floor. Not possible not enough room.
Location: We liked to eat at the hotel and there is a lot of small restaurants around the area, I mainly saw Mexican restaurants and an Panera IHOP really close
I chose this hotel for my honeymoon not thinking of how Hot the weather was going to be in La Quinta in the month of June. Despite the heat, my husband and I had a wonderful time staying at this hotel. The staff was very nice and they were able to accommodate us to a bigger room per my husband's request. We had a small picnic by the lake and we saw 3 turtles. It was a wonderful experience. He is already making plans for us to go back before the end of the year and find out how it feel during fall with a not so hot weather.
Comment from Hotel Management
Jul 3, 2017 by Brittney, Hotel Management
Thanks for staying with us. We appreciate your feedback! We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Checkout is 11:00, wouldn't budge past noon.

Posted May 20, 2017
I wouldn't stay again because of the checkout time.
Comment from Hotel Management
Jul 11, 2017 by Brittney, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveler

Posted May 18, 2017
The hotel messed up our booking first and then they accommodated us in their sister property which is basically an extension of the same property, just worse. Half the lights did not work nor did the main lock!
Comment from Hotel Management
Jun 8, 2017 by Brittney, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Couples
by A verified traveler from Long Beach, CA

Hideaway by the Lake-

Posted May 15, 2017
Pros: Quiet and close to many things
Cons: additional vanity area for a second person to get ready- mirror and electrical and a seating area
Location: close to Old Town and great restaurants on 111
This is a beautiful small quaint property. The eating area outside is lovely and relaxing. the rooms could use a second place for a person to get ready when two are in the double room.. separate mirror and electrical outlet would be handy... outside seating was nice and view of water was very nice as well... Nice getaway weekend...
Comment from Hotel Management
May 25, 2017 by Brittney, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by robert

Great value and super comfortable place 5*!

Posted May 15, 2017 on Hotels
Absolutely wonderful place to stay - super chilled next to the lake. Great rooms, really comfortable and upscale with a lovely terrace. Cant recommend this place enough considering the price! Pool is nice, if a little small but the loungers are super comfortable. Overall a great place to stay, really well kept and maintained. Friendly staff
Comment from Hotel Management
May 25, 2017
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by Joanne

1000 words too many

Posted May 4, 2017 on Hotels
The website pictures painted a 1000 words too many. It was not nearly as expansive or impressives as it appeared. In reality it was pleasant enough.
Comment from Hotel Management
May 25, 2017
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Couples
by A verified traveler from England

A small but very modern chic hotel.

Posted Apr 29, 2017
Pros: Lovely furniture, comfortable bed and new bathroom. The pool was one of the warmest I've used, no catching your breath when you first get in.
Cons: I'm not sure valet parking is essential for residents but maybe that was because there were very few quests when we were there.
Location: Close to La Quinta and all the desert communities, a car is essential though as is the case of all desert locations.
We stayed 4 nights and loved being in this modern comfortable hotel. There were a few problems on arrival as they were clearing up after a corporate event however the manager Chris was very apologetic and offered us complementary breakfast for our full stay. A very generous offer which was much appreciated as the breakfasts were wonderful. There was some overnight disturbance by contractors replacing flooring in reception but again Chris was very apologetic and gave us our last night free of charge. I've got to say all the staff were delightful and very polite. Most of them were mid twenties and it was obvious they loved their jobs.Thanks to all of them for making our stay so enjoyable.
Comment from Hotel Management
May 8, 2017 by Brittney Franke, Hotel Management
Thank you for your glowing review of The Chateau. We're very pleased to hear that you enjoyed your stay in our boutique and friendly environment. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Families
by A verified traveler from SYDNEY, AUSTRALIA

LUXURY AT AN AFFORDABLE PRICE

Posted Apr 12, 2017
Pros: Luxury, Intimate, location price
Cons: Some minor maintenance issues, nothing serious.
Location: The Chateau is on a beautiful lake. La Quinta is a quality town/suburb close to everything. Palm Springs is about 35 minutes on the 111
The Chateau is special. The location next to the lake is just sublime. The fact that this is a boutique resort makes it feel more intimate. Our accommodation was luxurious and had a balcony with such a beautiful view. The bed was very comfortable, the bathroom perfect and the room was very quiet with no noise from other rooms or the resort. The Chateau has an excellent restaurant with surprisingly reasonable prices. Secure parking was not a problem. And, La Quinta has a good selection of restaurants to try. We travelled from Australia to stay at The Chateau for 3 nights and it was a highlight of our vacation.
Comment from Hotel Management
Apr 24, 2017 by Brittney, Hotel Management
Thank you for your positive feedback! We hope to see you again!
3 out of 5
by A verified traveler from Glendale, CA

Too expensive compared to the the similar hotels

Posted Apr 10, 2017
Our room was right next to the hotel restaurant and when we walked in it was like we had 20 guests in our room. The restaurant closes at 9pm and there's no room service after that. Mosquitos were all over the ceiling and we spent an hour "chasing/killing" them. The outside lights were all out after 11pm and even if you sit in the balcony, you won't be able to enjoy the view that you paid for. Anyways I would pay max $100 instead of $375 a night!!!
Comment from Hotel Management
May 8, 2017 by Brittney Franke, Hotel Management
Thank you for staying with us and for your constructive comments. It seems that we have not met your expectations and for this we do apologize. We're always ready and willing to correct any challenge you may have while with us. In the future, please do share any concerns you may have so that we can correct it immediately.