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Reviews of Hotel Henri IV

Hotel Henri IV
31 rue des Gentilshommes, Place de la Caille, La Rochelle, Charente-Maritime

Reviews

7.4

Good

Rating 10 - Excellent. 63 out of 295 reviews" "
Rating 8 - Good. 112 out of 295 reviews" "
Rating 6 - Okay. 78 out of 295 reviews" "
Rating 4 - Poor. 24 out of 295 reviews" "
Rating 2 - Terrible. 18 out of 295 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Rachel

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom had mould; wardrobe was full of dust like 1 inch, the building looks like it is about to crumble. Creaky floors. Welcome to the spooky mansion. Also if you want sleep do not pick this as its the loudest spot in the city. Ah, spiders as well around the room
Stayed 1 night in Jun 2023

8/10 Good

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2022

4/10 Poor

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very poor value. Expected much more for that price. Despite the blistering heat, there was no air conditioning in the room. The tiny shared shower was on the other side of the hotel! The location of the hotel was superb though.
Stayed 2 nights in Jul 2022

10/10 Excellent

marina

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Very small room. Has not been renovated in a while, deteriorated walls. Small shower. Loud street when open window in summer (no aircon)
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Disliked: Staff & service
They need to change their check in procedures. Door locked unable to contact staff. Phone number I could see through the window in foyer did not work on my foreign mobile.. .. I waited two hours for someone to let me in..... Would not stay again
Stayed 5 nights in Sep 2019

8/10 Good

AGNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Good for a night
Just a room with a bed sink & bidet, shared baths. Market price for the high season. Great location. Simple digs good enough for a stopover.
Stayed 1 night in Aug 2019

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing host and location great value for money
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking facilities as was advertised, drove around for an hour looking for parking on the road and eventually got it over a mile away from hotel. No ensuite which i didn't realise when booking, very badly displayed. Would never have booked this. Dirty shared toilet. Didnt stay here, even though we had paid fir the night, I had to leave. Was very disappointed and would not book this again.
Stayed 1 night in Jul 2019
Response from Georges on Jul 20, 2019
Before you arrive at the phone you were very angry and all was a problem for you. So, we are happy that you leave the hotel soon... Open your chakras, and keep open & cool! So stress.......

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a night or two
The receptionist is the nicest bloke in the world. Helpful and speaks great English. Basic rooms, but in the best possible area, near the harbour.
Stayed 1 night in Jun 2019

8/10 Good

simon, wales UK

Liked: Cleanliness, room comfort
Very good location
Great location . Clean great for one night stays does get noisy at night but you are in the heart of the city . Walking distance to the harbour is less than 5 mins
Stayed 1 night in Sep 2018

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don`t stay here.
I cannot believe that this place is in your portfolio.Do your people check the hotels? It was like something out of a bad murder book. Third floor-no lift-up six narrow flights of stairs-into room 21. I call it a room,it was really a closet with a showroom attached. 1 small double. 1 two foot (yes) bed, 2 pillows-fan (thank God)-small table-plastic chair.The carpet was so filthy that words fail me. The only way to describe the towels is to say that they were once usable-perhaps in 1920. To have the nerve to charge 104Euros a night is a complete mystery to me. Hotels.com. please delete this awful place from your otherwise excellent list. Donald Hale.
Stayed 1 night in Sep 2018

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our visit was extremely pleasant. The staff were the stars of the show. They made the entire experience easy and enjoyable. The location was very central to the main activities of the old port. Arriving by car was challenging and parking was a good walk away, but it was only 8 euros for the day. The room was large and airy. Everything worked as advertised. We would definitely return.
Stayed 1 night in May 2018

8/10 Good

soloman, Belgium

Liked: Cleanliness, staff & service, room comfort
Hotel is in the walking street area of La Rochelle center. It is easy access to the shopping streets & the market.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the heart of the city. The hotel offers comfortable rooms. The staff are friendly and helpful. Will definitely be back.
Stayed 3 nights in Oct 2017

6/10 Okay

shaz, nottingham uk

Disliked: Property conditions & facilities, room comfort
hotel ok
hotel was ok get what you pay for . very noisy out side the hotel because the young one meet there till about 5 o'clock in the morning so did not get much sleep in the 2 days we stayed there
Stayed 2 nights in Oct 2017

8/10 Good

Xavier, Montreal

Liked: Cleanliness, staff & service
Took the last room, washroom in the hallway for me
Except of that, very nice people and right in the center of historic La Rochelle. No elevator!
Stayed 1 night in Sep 2017

8/10 Good

cecile, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value!
Excellent value for money. Great location, right in the centre, 1 minute from the harbour. The room was super clean and the bed excellent. continental breakfast is basic. Welcome and service is excellent! I will come back.
Stayed 1 night in Jul 2017

8/10 Good

alan, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient to Vieux Port
location is pedestrianised area results in distant street parking only and delivery of baggage is by hand over several minutes walk. It appears vehicle delivery of baggage to door may be possible if arriving late evening. You can definitely uplift baggage at the hotel door on departure prior to 0730 if you can find a non-blocked street entry point.

4/10 Poor

Jeff, Port Clinton, Ohio, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
In full disclosure, I'm a spoiled American used to staying at Hilton brand hotels. This is a typical, old European hotel with little or no amenities like: air conditioning, king beds, multiple pillows, elevators, car parking area, and quiet evenings. If you can get passed these things, then this is a hotel for you. It is located in the HEART of the pedestrian area of the old town, just 100 yards from the beautiful marina. Every thing is in walking distance from this hotel.

6/10 Okay

Juls, London

Liked: Cleanliness, staff & service
Central location
Central location of hotel, harbor is whitin 5 min walk. However is pretty noisy at late time of night. No 24 h reception service. A lot of restaurants around.

8/10 Good

Roxana, UK

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay
Very good location in the old town centre, clean room, nice staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jesse, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful spot
We had such a fantastic stay here that we extended our trip from its intended one night to two. The hotel was fantastically clean and very friendly! La Rochelle is the most beautiful place, and the ile de ré is most definitely worth a visit. The hotels location is perfect- not much more than a minutes walk to the port Thank you hotel Henri IV! We will be back

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, lovely staff!
Excellent little 'no-frills' hotel in the heart of La Rochelle. Perfect location for enjoying the city with loads of atmosphere. Being situated in the old part of town and in an original building does mean there is no lift, but that's a small price to pay for the view and the whole experience. The staff are lovely, really helpful and friendly and the breakfast was fresh and tasty. Would definitely stay again.

6/10 Okay

Jill, Gt Dunmow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fleeting visit
Hotel difficult to locate due to all the one way streets. Parked at station and found hotel by foot. One night stay, lovely evening meal, and day on the beach following day. La Rochelle lovely place to visit.

8/10 Good

Mangesh, Oslo

Liked: Cleanliness, room comfort
Peaceful place.
It is a pleasant place to stay in LaRochelle. The hotel is near to the train station and in the heart of the city.

2/10 Terrible

kevin, braintree, uk

Disliked: Staff & service
Horrile people
Arrived with my wife carrying all bags as I had just slipped a disc in my back. Attitude of door staff was typically "Parisian" - aka - didn't care. Wacth ans I hobbled and my wife carried all out bags up 3 flights of stairs.

8/10 Good

family, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of La Rochelle
Lovely hotel with the biggest family room we've had in France. Right in the old port. Advantages: charming & walking distance of everything. George the manager was excellent. Disadvantages: cannot drive car into old town and hotel has no lift. It can be a bit loud if you open the window. Overall: highly recommend if you travel lightly.

8/10 Good

Emmanuel, Basel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very well located
Really nice hotel, well located in the center of La Rochelle. A bit noisy during the night, young crowd singing in the street as they walk by, but again, you are in the heart of La Rochelle, at a walking distance from the harbor, bars and restaurants.

6/10 Okay

Belinda, Andalucia

Great location but noisy outside in the early hour
Small and basic but great spot, apart from in the middle of the night when the noisy revellers passed by.parking about 5 minutes walk, quite a drag if you have much luggage.

6/10 Okay

Simon, London

Liked: Cleanliness, staff & service
Nice Hotel although basic
Nice hotel & friendly. Room 31 is next to street with evening noise of town revellers if a light sleeper. Basic rooms, clean and functional. Pay for central location - 2 minute walk to marina & cafe's etc. Not food for parking or getting near hotel to park.

10/10 Excellent

TB, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
This hotel is perfectly located in the hustle and bustle of the town close to the waterfront. We stayed for 1 night with 2 kids, and had a great time - the hotel was perfect for late night / early morning strolls around this beautiful old town. Room was big, spacious and clean. Highly recommended.

6/10 Okay

APinto, Exeter

Liked: Room comfort
Good to visit the old town, bad for quiet sleeping
The staying was nice, the hotel staff is very helpful and happy, the room was big enough and the bed comfortable. The only problem we had was with the noise in the street, specially from a store alarm that was starting every half hour all night! This hotel is right in the old town, so, the surroundings are very interesting.

8/10 Good

mickey love, matlock, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great - in the heart of fantastic Rochelle
smashing location right in the heart of the old city. We had a forward looking room which was noisy on our first night, but we were moved promptly to a quiet room. Nice friendly place - and a terrific city for a long weekend

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
We stayed at the hotel Henri IV for 3 nights and had a really great experience. The bed was comfortable, the bathrooms were very clean, the people were friendly. It's an old hotel with no elevator, but it's charming and in good condition. The location is fantastic if you like going out at night, but it can get loud since there are so many bars around.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place with good service
Nice little place in close to everything. I only stayed for one night but did enjoy it. The staff where great and verry helpful. I will stay there the next time i'm in town.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Extreamely conveniet place. Good service and frendly people.

8/10 Good

Laurent, Montréal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kelly, Manchester, England

Liked: Cleanliness, staff & service, room comfort
brilliant central location and free wifi
cntral location great for shops, restaurants and port at La Rochelle. Reception very friendly and happy to speak english (we did attempt french though!) Room basic but clean. Free wifi connection for our smartphones was great. Great value given location. We are a young couple and only stayed for one night and was ideal.

10/10 Excellent

Peter, Cork,Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally ideal for busy sailing town.
Small friendly hotel. One proviso is that if anyone has trouble with stairs it may be difficult as there is no elevator. Great value.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

geoffrey, yorkshire

Liked: Cleanliness, staff & service, room comfort
posision great but no nearby parking
good position on podestrian precinct

6/10 Okay

Chris, Cardiff

Simple, no frills centre of town hotel.
Hotel Henri IV is small, and a bit more like a b&b than a hotel, but it sits in the middle of town. It's not spectacular, and it can be noisy, but in terms of a convenient place to sleep as part of an onwards journey, it did the job. The steps are steep, so people who would struggle with these should check as to whether there is a lift.

6/10 Okay

Chantal, Salinas, CA

Noisy downtown hotel
If you want to be in the middle of everything, this is the place. People partying down below, interesting nevertheless. You see how people live in a big downtown city! Small clean bedroom,with petit dejeuner, which was nice.

8/10 Good

S, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central hotel
Very central hotel but not for someone on their own. No bar and no reception full time so felt very alone. It would be nice to have a drink in the evening and meet fellow travellors.