Ratings based on 640 Verified Reviews

3.9 out of 5
78% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from New York

This isn’t the name of the hotel when you get ther

Posted Jan 6, 2018
They. Ring you in with this name fancy hotel, then put you in the old property attached with really old dilapidated rooms that smell like mold, are dirty and the air conditioner doesn’t work.
Comment from Hotel Management
Jan 10, 2018 by Catalonia Gran Dominicus, Hotel Management
Dear Guest, Thanks for staying with us and for your review. We strive to deliver a great service to our guests and this do not represent our standards in any way for that reason we have sent your comments with the involved department to prevent this situation in the future. Thanks for your observations. This is your home and we hope to welcome you back anytime to enjoy the improvements. Best regards. General Manager.
2 out of 5
by A verified traveler from New Jersey

Big disappointment

Posted Dec 24, 2017
Pros: Pool access and decent food.
Cons: Definitely the room we stayed. Shower area was disgusting.
Not worth the money we paid for. The only two things we can not complain was weather and service staff.
Comment from Hotel Management
Dec 27, 2017 by Catalonia Gran Dominicus, Hotel Management
Dear Henry, We would like to thank you for choosing our Resort as your host. It was a pleasure having you all and we appreciate that you took the time to share your experience with us. Let us apologize for not exceeding your expectations in some aspects of your stay with us. We highly value your observations regarding our services, as we believe that they are key to the continuing process of improvement, which is why we have shared your review with the departments involved, in order to take the corrective measures. We hope that you can return to visit us again, your second home Catalonia Gran Dominicus. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Posted Dec 22, 2017
Beautiful hotel, friendly staff and very good food .. cant wait to go back
Comment from Hotel Management
Dec 27, 2017 by Catalonia Gran Dominicus, Hotel Management
Dear Yesi, Your enthusiasm is contagious, and we are so happy to know that you appreciated all the aspects of your stay. Be assured that your presence at our resort has left a warm impression on our staff, and they are motivated by your excellent comment. We hope that you can return to visit us again, your second home Catalonia Gran Dominicus.
4 out of 5
Recommended
for Couples
by A verified traveler from St Petersburg, Russia

Godd 3-star resort

Posted Nov 21, 2017
Old resort. Room must be renovated, but very good beach and excelent food!
Comment from Hotel Management
Nov 27, 2017 by Catalonia Punta Cana , Hotel Management
Dear guest, Our warmest thanks for your fantastic and kind comment, we are very grateful to hear that you had a pleasant and gratifying experience with us. Thanks so much for your beautifully written review. We are so happy to know that you appreciated some of the aspects of your stay. We definitely hope you will decide to visit us again in the future; it will be our pleasure to welcome and pamper you once again! Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Helpful staff

Posted Nov 3, 2017
We went there as a family and had an amazing time. Beautiful beach and the lady that cleaned our room l, Reyna, was beyond nice and helpful.
Comment from Hotel Management
Nov 7, 2017 by Catalonia Gran Dominicus, Hotel Management
Dear Linda, What a beautifully written review! We are so happy to know that you are appreciating all the aspects of your stay. We can't thank you enough for your comment about our installations, and great Service. We will pass your message to Andrea, she will be happy to know he was part of your happiness. We certainly look forward to welcoming you back in the near future. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Awesome hotel on a beautiful beach!

Posted Nov 3, 2017
We celebrated my daughter's first birthday and we're there for 10 days. Best vacation ever and the staff went beyond their way to help us organize her birthday party and made our stay, 1st vacation with a baby, beyond great. Our room was always perfectly clean and we kept asking for bottled water to clean our baby's bottles and Reyna, la camarista, brought us a case of bottled water every day even when we didn't request it. She was beyond helpful and nice and made our stay relaxing and hassle free ( even with a baby)! Again than you Reyna!
Comment from Hotel Management
Nov 7, 2017 by Catalonia Gran Dominicus, Hotel Management
Dear Alexa, We would like to thank you for choosing our Resort as your host. It was a pleasure having you and your baby and we appreciate that you took the time to share your experience with us. Your enthusiasm is contagious, and we are so happy to know that you appreciated some of the aspects of your stay. Be assured that your presence at our resort has left a warm impression on our staff, and they are motivated by your excellent comments. We definitely will be waiting for you in the future, it will be our pleasure to welcome and pamper you once again. Best regards,
4 out of 5
by Gerard

Posted Oct 30, 2017 on Hotels
Comment from Hotel Management
Nov 3, 2017
Dear Gerard, Thank you for your time in leaving us your rate. Hope to see you back soon. Best Regards, General Manager.
3 out of 5
by A verified traveler from Michigan

Catalonia

Posted Oct 8, 2017
The room was basic, not really an issue because you're hardly ever in the room. But don't expect the fancy room in the pictures unless you book the royal side. The beach is rocky and washed out from all the storms. Food at both the buffet and ala cart restaurants were not that good, as typical with all inclusive resorts. However, the weather was nice and the drinks were cold. If I were to go back I'd book at the Royal Catalonia.
Comment from Hotel Management
Oct 16, 2017 by Catalonia Gran Dominicus, Hotel Management
Dear Jorden, Thank you so much for sharing the details of your stay. Please be assured that your comments and suggestions will be taken into consideration and that we will do our utmost to improve wherever we can. We hope to have you with us again soon. We'll be waiting for you, it will be our pleasure to welcome in our only adult resort and pamper you once again Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Island NY

Almost didn't go

Posted Sep 28, 2017
We came in the day after hurricane Maria passed. They upgraded us to the Royal Catolina as our room had some damage. it was a great vacation. Hotel was clean and new. Service was mostly good. It's good if you speak spanish. We didn't but got by just fine. I gave them 4 out of 5 stars because of the food. It was hit or miss. Steak was great Carribean was terrible. Buffets just okay. We got our only bad service at terrace breakfast restaurant. The beach had some damage but was still nice. We would definitely return.
Comment from Hotel Management
Sep 29, 2017 by Catalonia Gran Dominicus, Hotel Management
Dear Joe, Thank you for your kind acknowledgments of our service standards, the facilities and the atmosphere of our resort. We are glad to know that your expectations were achieved which is our main goal. Thank you for your appreciation for the great effort made by all our staff so that your vacations were not affected by the hurricane. We really appreciated your compliments to our staff and service. We assure you that we will share your review so that they know they were part of your happiness. We'll be waiting for your next trip, it will be our pleasure to welcome and pamper you once again. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Great hotel. Lovely staff. Beautiful beach.

Posted Sep 15, 2017
Had a great time at the Catalonia. The staff was excellent. Very friendly. Our housekeeper Reina was excellent. She cleaned our rooms very well. Took care of our needs since we had a toddler with us and was very pleasant. She was one of the best housekeepers I have ever had. Overall the rooms were comfortable. The beach was relaxing. The waiter Casandra by the terrace was always checking on us for drinks and brought fruit for our toddler. Will be visiting this resort in the future.
Comment from Hotel Management
Sep 19, 2017 by Catalonia Gran Dominicus, Hotel Management
Dear guest, Your enthusiasm is contagious, and we are so happy to know that you appreciated all the aspects of your stay. We can't thank you enough for your comment about our hotel, and for recommending us! What a compliment! At Catalonia we have a strong commitment on continuous improvement; therefore your comments are very important to us, in order we can improve our service and be able know better your preferences. We hope that you can return to visit us again, your second home Catalonia Gran Dominicus. Best regards,