Ratings based on 555 Verified Reviews

3.4 out of 5
67% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Pleasant experience in DR

Posted Jan 22, 2018
Overall great trip but had to pay for WiFi and the drinks were really small... Would recommend bring your own cups to the bar so you don’t have to constantly run back and forth from the beach. Great staff and helpful workers but be careful they will try to sell you time shares
Comment from Hotel Management
Jan 22, 2018 by Jennifer Tavarez, Hotel Management
Dear customer, We sincerely appreciate your positive review about your vacation at Viva Wyndham Dominicus. Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. Best regards. Customer care
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Will definitely go back

Posted Jan 10, 2018
Pros: The layout
Cons: The drinks
Location: About an hour away from Punta Cana airport by taxi.
Beautiful resort with lots of activities and entertainment with about 10 shops inside the resort. Food was good with an amazing variety, rooms were clean, lobby was very nice, staff were friendly, grounds were immaculate, beach was wide with beautiful sand. Gym was great, spa was just ok and dive center was very well organized. Drinks are the only negative I have to say about this resort, they were just terrible unless you bought them from the cash bar. Overall we enjoyed our stay a lot and will definitely go back.
Comment from Hotel Management
Jan 15, 2018 by Jennifer Tavarez, Hotel Management
Dear customer, We sincerely appreciate your positive review about your vacation at Viva Wyndham Dominicus. Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. Thank you for choosing to stay at Viva Wyndham Dominicus. Best regards, Customer care
3 out of 5
by A verified traveler from Chicago

Beautiful beach

Posted Dec 7, 2017
Pros: beach absolutely breathtaking, grounds are clean and well maintain, loved 25 restaurant.
Cons: hire more stuff it might be the reason for slow service , rooms need face lift.
we stayed at this hotel couple years ago and were very pleased that was the reason for us to come back. Very disappointed this time around, bunch of issues with room, water pressure, toilet not flushing etc. staff at the buffet super slow ,had to ask for coffee and for them to pick up dishes. Very pleasant experience in the other restaurants .Great stuff over by the beach ,water sports. Overall don't think we'll give it another chance .
Comment from Hotel Management
Dec 28, 2017 by Jennifer Tavarez, Hotel Management
Dear guest, Thank you for your review and for choosing our property once again for your vacation. We are glad that your overall appreciation of our Resort, its services and facilities was positive, but regret that not everything was perfect. It would be a pleasure for us to welcome you back at Viva Wyndham Dominicus Kind regards, Customer Care
4 out of 5
Recommended
for Everyone
by A verified traveler

E

Posted Nov 21, 2017
Excellent food was delicious only complaint was the bed not comfortable... pool and the beach great. The staff was very nice. The show was pleasant. Will be going again with the whole family
Comment from Hotel Management
Dec 27, 2017 by lt, Hotel Management
Dear Guest, We would like to express our deepest gratitude for your generous comments and for posting your review on TripAdvisor. We are very pleased to know that you enjoyed your visit to our beautiful Resort. We are looking forward welcoming you back in a very near future! Kind regards, Customer Care Viva Wyndham Dominicus
3 out of 5
by A verified traveler from New Orleans, LA

Can be better

Posted Nov 14, 2017
The first thing is way for you get at the hotel, don't have any signal that indicate that you are on the right way to the hotel; the second it's the reception desk the personal look disorganized, about the beach if you don't have a good water shoes don't go in; the food, that was a nightmare the chefs are a good plumbers.
Comment from Hotel Management
Dec 25, 2017 by lt, Hotel Management
Dear customer, Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your good comments about our services. We apologize for any inconvenience that you might have experienced. Please do not forget that we will be pleased to welcome you back at Viva Wyndham Dominicus. Kind regards, General Manager Viva Wyndham Dominicus
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Excellent Inclusive

Posted Nov 8, 2017
Best inclusive that we have ever experienced especially since we travel a lot as travel agents (which they did not know in advance.) Staff goes above and beyond. Activities are plenty. Their Lookea activity team really gets you off the beach loungers and involved. The food is the best for any inclusive I have ever seen. The entertainment that is presented nightly is very good. Housekeeping was excellent, Santa sang each day while cleaning. Loved her. Diving boat safest we have seen in10 years of diving all over the world. PADI staff went above and beyond, very friendly scuba dive staff. Pools plentiful and clean. Stores on site reasonably priced. The only thing that needs fast improvement is their in room wifi $60 charge but they did refund us when it failed after 2 days of still not being resolved. That needs to work properly especially in each room at $60 a week when advertised. All in all... Best resort ever. We hope to return shortly to celebrate our 10th wedding anniversary. Thank you Viva Wyndham.
Comment from Hotel Management
Nov 14, 2017 by lt, Hotel Management
Dear guest, It is such a compliment when a guest has enjoyed their stay so much that they felt compelled to write a review. We very much appreciate receiving feedback from our guests, and we will be certain to pass along your kind praise to our staff. It was our pleasure to have you stay with us at the Viva Wyndham Dominicus and we are happy to hear that your vacation was so memorable. We look forward to welcoming you back and thank you for your review. Kind regards, General Manager Viva Wyndham Dominicus Beach & Palace
3 out of 5
by A verified traveler from Sacramento, CA

Not for African Americans

Posted Nov 7, 2017
Hotel staff very pleasant very kind, but other vacationers there are racist. We were the only black couple in whole resort until last day of stay. "White" patrons give disgusted looks and snicker at you. They stare you up and down until you pass them not even returning a smile or hello. English barely spoken anywhere. We were made to feel as if we did not belong there.
Comment from Hotel Management
Dec 11, 2017 by lt, Hotel Management
Dear customer, Thank you for sharing your comments with us on your recent vacation in our property. We apologize for any inconvenience that you might have experienced during your stay and at the same time we are glad that your overall experience was positive. We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. Again thank you for choosing to stay with us. Kind regards, General Manager Viva Wyndham Dominicus Beach & Palace
1 out of 5
by A verified traveler from new jersey

Terrible service

Posted Oct 20, 2017
Took 4 hrs to move us to a new room because the ac was broken, we had to drag our luggage to the new room.2nd room the ac stopped working, we had to wait again for someone to come and fix it. Food was not good
Comment from Hotel Management
Nov 8, 2017 by lt, Hotel Management
Dear customer Thank you for the review regarding your recent stay. We are sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you again for your feedback and we hope to have the opportunity of regaining your trust Kind regards, Customer care Viva Wyndham Dominicus Beach & Palace
2 out of 5
by A verified traveler

Posted Oct 10, 2017
No hot water for 2 says. Roaches in the room. No welcome cocktail. Buffet no too many variety.
Comment from Hotel Management
Oct 12, 2017 by lt, Hotel Management
Dear customer, Thank you for sharing your comments with us . We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your stay. Again thank you for choosing to stay with us. Kind regards, General Manager Viva Wyndham Dominicus
4 out of 5
Recommended
for Everyone
by A verified traveler from Maspeth NY

Nice place

Posted Oct 7, 2017
The best asset is the hotel staff. location is good. Food very good. Will come back again.
Comment from Hotel Management
Oct 12, 2017 by lt, Hotel Management
Dear Guest Thank you for taking the time to post your experience. We are glad you enjoyed your time with us We will be honored to welcome you back in the near future. Kind regards Customer care team Viva Wyndham Dominicus Beach & Palace