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Since we got to the hotel, all the staff was very friendly and attentive. The room was super clean and a perfect spot close to the pool and the pool bar. Also the Preferred Club staff was very nice and helpful.
We've had a great time at this hotel! The staff was really friendly! At the reception desk they spoke good enough English. All other staff was always smiling and working hard. The rooms were fine, we stayed in block 9, which was conveniently located close to the pool/beach and restaurant. The buffet ...
Hotel grounds were amazing. My wife and I loved walking around the ground every night. Very peaceful and relaxing which was what we were looking for. Staff was always willing to help had a great attitude. The only thing that needed some improvement was the food but overall the hotel was excellent. ...
The best asset is the hotel staff. location is good. Food very good. Will come back again.
We came in the day after hurricane Maria passed. They upgraded us to the Royal Catolina as our room had some damage. it was a great vacation. Hotel was clean and new. Service was mostly good. It's good if you speak spanish. We didn't but got by just fine. I gave them 4 out of 5 stars because of the ...
If you want an all inclusive resort, you will not be able to do any better.
Nice beach a lot of pools But staff can be nicer and they charge for safe and to weight luggage
It was amazing. I would do it all over again. The staff made you feel like royalty.
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