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It was amazing. I would do it all over again. The staff made you feel like royalty.
Since we got to the hotel, all the staff was very friendly and attentive. The room was super clean and a perfect spot close to the pool and the pool bar. Also the Preferred Club staff was very nice and helpful.
If you want an all inclusive resort, you will not be able to do any better.
We've had a great time at this hotel! The staff was really friendly! At the reception desk they spoke good enough English. All other staff was always smiling and working hard. The rooms were fine, we stayed in block 9, which was conveniently located close to the pool/beach and restaurant. The buffet ...
We came in the day after hurricane Maria passed. They upgraded us to the Royal Catolina as our room had some damage. it was a great vacation. Hotel was clean and new. Service was mostly good. It's good if you speak spanish. We didn't but got by just fine. I gave them 4 out of 5 stars because of the ...
Hotel grounds were amazing. My wife and I loved walking around the ground every night. Very peaceful and relaxing which was what we were looking for. Staff was always willing to help had a great attitude. The only thing that needed some improvement was the food but overall the hotel was excellent. ...
Friendly and pleasant reception staff, restaurant and bar area clean and friendly, food was excellent, sandwiches, hamburgers, pizza. Clean and well kept room. Prices for room and for food and beverages were affordable. Clean pool and well maintained grounds...Would recommend to friends and for another ...
I was only able to stay 1 night do to a destructive fire that happened the day after my arrival. It was a nice hotel, staff was very friendly despite my minimal comprehension and ability to speak the local language. I could be persuaded to return of the hotel was restored and necessary fire suppression ...
The best asset is the hotel staff. location is good. Food very good. Will come back again.
If you have a little adventure in you this place was great. The reviews are accurate. We had a great little dinner a block away by the beach. The room was clean and comfortable. John was a gracious host and very helpful.
Nice beach a lot of pools But staff can be nicer and they charge for safe and to weight luggage
I don't know if this happens due to many activities going on after Irma. But staff did not help when I complain about the windows did not close (security key) and not hot water, and the night table lamp did not work. Overall. It was OK. Very clean, great. Food.
I didn't know what to expect from this hotel. I've stayed in some similarly price hotels in the DR, and I would never stay in them again. This hotel exceeded my expectations. The room was clean, the A/C worked, The shower was pleasant, though there's no hot water, (It wasn't advertised so I assumed ...
we were there for only one night. our room was situated beside the mainroad, so that was quit noisy. beds were good and the cleanliness of the room and bathroom were okee. nice swimmingpool.
All great. The check in is a little confusing since this is a Condo and there is a Hotel in the same complex (Casa de Campo) and people at the main Gate of Casa de Campo did not find a reservation for me.
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